Jaxcam Manuals & User Guides

About Jaxcam

Jaxcam is a brand specialized in the manufacturing and distribution of accessible smart home security solutions. Their primary focus is on producing versatile WiFi PTZ (Pan-Tilt-Zoom) cameras that integrate seamlessly with popular smart home applications like iCSee and Carecam Pro.

Operating on standard 2.4GHz WiFi networks, Jaxcam devices offer essential surveillance features such as motion detection, cloud recording, local TF card storage, and user-friendly QR-code setup. By building accessible network hardware, Jaxcam provides users with an affordable and reliable way to monitor and secure their living spaces remotely.

• How do I reset my Jaxcam WiFi camera?

  Power on the camera and wait for the voice prompt (about 10-15 seconds). Then, press and hold the 'RESET' button on the camera for 5 to 8 seconds until you hear a prompt tone or a 'ding' sound indicating a successful reset. Wait for the camera to restart before attempting setup.

• Which app should I use for my Jaxcam camera?

  Depending on your specific Jaxcam model, you will either need to use the 'iCSee' app or the 'Carecam Pro' app. Check your user manual or the original packaging to see which app is compatible with your specific device. Both are available in the App Store and Google Play.

• How do I connect the Jaxcam to my WiFi network?

  Ensure your phone is connected to a 2.4GHz WiFi network (5GHz is not supported). Open the companion app (iCSee or Carecam Pro), tap the '+' icon to add a new device, select WiFi Camera, enter your WiFi credentials, and point the QR code displayed on your phone directly at the camera lens until you hear a success prompt.

• ຂ້ອຍສາມາດ view my Jaxcam recordings on my computer?

  Yes. For Jaxcam models utilizing the Carecam Pro app, you can download the Care PC software by visiting the official web link provided in your user manual. Once installed, log in with your mobile app account to view ອຸ​ປະ​ກອນ​ຂອງ​ທ່ານ​.