Grado Manuals & User Guides

Grado Labs is a legendary American audio manufacturer based in Brooklyn, New York. Since 1953, the family-run business has been hand-building headphones and phono cartridges, maintaining a reputation for exceptional build quality and sonic performance.

Best known for their open-back headphone designs, Grado products offer a distinctively airy and natural soundstage that separates them from mass-market closed-back alternatives. Their product lineup includes the popular Prestige Series, the wooden Reference and Statement Series, and specialized wireless and in-ear models. Grado continues to operate out of the same building where they started, prioritizing sound quality above all else.

• How do I pair my Grado wireless headphones?

  From the off state, press and hold the power button until the charging light flashes blue and red (indicating pairing mode). Then, select the headphones in your device's Bluetooth settings.

• What is the benefit of Grado's open-back design?

  Open-back headphones allow air and sound to pass freely through the ear cups. This design eliminates resonance and low-frequency buildup, resulting in a more natural, airy, and realistic soundstage.

• How do I remove the connection to a previous device on my Grado wireless headphones?

  If your headphones are struggling to pair or you wish to factory reset them, place them in the charging case and tap either the Left or Right headphone 3 times. The lights may flash to indicate the reset.

• Where can I get my Grado headphones serviced?

  Grado Labs recommends servicing directly through them to ensure the warranty remains valid. You can contact their service department via the contact form on the Grado Labs website or by emailing service@gradolabs.com.