1. ບົດແນະນຳ
This manual provides essential information for the safe and efficient operation of your SwitchBot Robot Vacuum and Mop K11+. Please read it thoroughly before using the product and retain it for future reference.
The SwitchBot K11+ is a versatile robot vacuum and mop designed for automated floor cleaning. It features powerful 6000Pa suction, LDS smart navigation, and a self-emptying station for up to 90 days of hands-free dust disposal. Its slim design allows it to clean under furniture, and it offers broad smart home compatibility, including Matter, Apple Home, Alexa, and Google Home.

Image: The SwitchBot K11+ robot vacuum and its self-emptying station, shown with a smartphone displaying the control app and a smartwatch.
2. ອົງປະກອບລວມ
ກວດສອບວ່າອົງປະກອບທັງຫມົດແມ່ນມີຢູ່ໃນການຫຸ້ມຫໍ່:
- Mini Robot Vacuum × 1
- Auto-Empty Station × 1
- Mopping Pad Plate × 1
- Anti-Tangle Side Brush × 2
- ເຄື່ອງມືທໍາຄວາມສະອາດຂະຫນາດນ້ອຍ × 1
- Dust Bag × 2 (one pre-installed, one spare)
- ຊຸດຜ້າປູພື້ນຕົ້ນສະບັບ × 1
- Bin Filter × 2 (one pre-installed, one spare)
- ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ× 1
- User Manual × 1 (this document)
- ແປງຫຼາຍດ້ານ
- Brush Frame
- ລໍ້ Caster ຫນ້າ
3. ຕັ້ງຄ່າ
3.1. Unboxing ແລະການກະກຽມ
- ເອົາສ່ວນປະກອບທັງຫມົດອອກຈາກການຫຸ້ມຫໍ່ຢ່າງລະມັດລະວັງ.
- Remove all protective films and packaging materials from the robot and the auto-empty station.
- Attach the side brushes to the robot by pressing them into their respective slots until they click.
- If using the mopping function, attach the mopping pad plate with a clean mopping cloth to the robot.
3.2. Auto-Empty Station Placement
Place the auto-empty station on a hard, level surface against a wall. Ensure there is:
- At least 0.5 meters (1.6 feet) of clear space on both sides.
- At least 1.5 meters (4.9 feet) of clear space in front.
- No direct sunlight or obstacles that could interfere with the robot's navigation.
Connect the power adapter to the auto-empty station and plug it into a power outlet. The station's indicator light will illuminate.

Image: The ultra-compact auto-empty station for the K11+ robot vacuum, shown next to a tablet to illustrate its small footprint.
3.3. ການສາກໄຟເບື້ອງຕົ້ນ
Place the robot vacuum onto the charging contacts of the auto-empty station. Ensure the charging pins align. The robot will automatically begin charging. For first-time use, fully charge the robot before operation (approximately 4-5 hours).
3.4. ການຕິດຕັ້ງແອັບ ແລະ ການຈັບຄູ່
- Download the SwitchBot app from the App Store (iOS) or Google Play Store (Android).
- ເປີດ app ແລະສ້າງບັນຊີຫຼືເຂົ້າສູ່ລະບົບ.
- Tap the '+' icon to add a new device and select the K11+ Robot Vacuum.
- Follow the on-screen instructions to connect the robot to your home Wi-Fi network and pair it with the app.
4. Operating Your K11+
4.1. ການເລີ່ມຕົ້ນ ແລະຢຸດການທໍາຄວາມສະອາດ
- ຜ່ານຫຸ່ນຍົນ: Press the power button on the robot once to start or pause cleaning. Press and hold to send it back to the charging station.
- ຜ່ານ App: Use the SwitchBot app to start, pause, or stop cleaning. You can also select specific cleaning modes or areas.
4.2. ຮູບແບບການທໍາຄວາມສະອາດ
The K11+ supports various cleaning modes accessible through the SwitchBot app:
- ເຮັດຄວາມສະອາດອັດຕະໂນມັດ: ຫຸ່ນຍົນສາມາດເຮັດຄວາມສະອາດເຮືອນທັງໝົດຂອງທ່ານໄດ້ຢ່າງສະຫຼາດ.
- ສະອາດຈຸດ: Cleans a specific area with concentrated suction.
- ເຂດສະອາດ: Define custom cleaning zones on the map.
- ການທຳຄວາມສະອາດຫ້ອງ: Select specific rooms to clean.
- Mop ເທົ່ານັ້ນ: Engages only the mopping function.
- ເຄື່ອງດູດຝຸ່ນ & Mop: ປະຕິບັດທັງການດູດຝຸ່ນແລະ mopping ພ້ອມກັນ.

Image: The SwitchBot app displaying options for personalized cleaning, allowing users to set specific cleaning modes and intensity for individual rooms.
4.3. ການນຳທາງອັດສະລິຍະ ແລະ ການຫຼີກລ່ຽງອຸປະສັກ
The K11+ utilizes LDS LiDAR for precise mapping and navigation, creating an efficient cleaning path. PSD side sensors help it navigate around furniture legs and obstacles. Drop sensors prevent falls from stairs.

Image: The K11+ robot vacuum demonstrating its ability to detect and smoothly navigate around chair legs using its PSD sensors.
4.4. Smart Home Integration
The K11+ supports Matter, allowing seamless integration with various smart home ecosystems:
- Apple Home: Control your robot vacuum directly through the Apple Home app.
- Amazon Alexa: Use voice commands to start, stop, or send the robot home.
- Google Home: ປະສົມປະສານກັບຜູ້ຊ່ວຍ Google ສໍາລັບການຄວບຄຸມສຽງ ແລະສິ່ງທີ່ເຮັດປະຈຳ.

Image: Various control methods for the K11+ robot vacuum, including voice commands through smart speakers, control via an Apple Watch app, and a dedicated universal remote control.
4.5. Scheduling and No-Go Zones
Use the SwitchBot app to set cleaning schedules for automated cleaning. You can also define virtual no-go zones or virtual walls on the map to restrict the robot from entering certain areas.
5. ບໍາລຸງຮັກສາ
Regular maintenance ensures optimal performance and extends the lifespan of your K11+.
5.1. Auto-Empty Station Dust Bag Replacement
The 4L dust bag in the auto-empty station can hold debris for up to 90 days. Replace the dust bag when the app indicates it is full or when you notice reduced emptying efficiency.
- ເປີດຝາປິດຂອງສະຖານີເປົ່າອັດຕະໂນມັດ.
- ເອົາຖົງຂີ້ຝຸ່ນອອກຢ່າງລະມັດລະວັງ, ຮັບປະກັນການເປີດປິດເພື່ອປ້ອງກັນການຮົ່ວໄຫຼຂອງຂີ້ຝຸ່ນ.
- Insert a new dust bag into the slot and close the lid securely.

Image: The K11+ robot vacuum and its auto-empty station, emphasizing the large 4L antibacterial dust bag capacity and infrequent emptying requirement.
5.2. ທໍາຄວາມສະອາດແປງ
The K11+ features an anti-tangle main roller brush and anti-tangle twin side brushes. Periodically inspect and clean them.
- ແປງຫຼັກ: Remove the brush cover and lift out the main brush. Use the provided cleaning tool to cut and remove any tangled hair or debris.
- ແປງດ້ານຂ້າງ: Gently pull the side brushes off. Remove any tangled hair or debris. If brushes are worn, replace them.

Image: A visual comparison highlighting the anti-tangle design of the SwitchBot K11+ main and side brushes, showing how they resist hair entanglement compared to conventional brushes.
5.3. ການເຮັດຄວາມສະອາດ/ການປ່ຽນໄສ້ກອງ
The bin filter should be cleaned regularly and replaced every 3-6 months, depending on usage.
- Open the robot's dustbin and remove the filter.
- Tap the filter gently to remove loose dust. Do not wash the filter with water.
- Reinsert the clean filter or replace it with a new one.
5.4. ການດູແລຜ້າຖູພື້ນ
After each mopping session, remove the mopping cloth from the pad plate and wash it thoroughly. Allow it to air dry completely before reattaching.
5.5. ການເຮັດຄວາມສະອາດເຊັນເຊີ
Wipe the sensors on the robot (LDS sensor, PSD sensors, drop sensors) with a clean, dry cloth to ensure accurate navigation.
6. ການແກ້ໄຂບັນຫາ
If you encounter issues with your K11+, refer to the following common problems and solutions:
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ຫຸ່ນຍົນບໍ່ເລີ່ມຕົ້ນຫຼືຕອບສະຫນອງ. | ຫມໍ້ໄຟຕ່ໍາ; ປິດເປີດປິດ; ຫຸ່ນຍົນຕິດ. | ສາກຫຸ່ນຍົນ; ຮັບປະກັນວ່າສະວິດໄຟເປີດຢູ່; ເອົາສິ່ງກີດຂວາງອອກ. |
| ປະສິດທິພາບທໍາຄວາມສະອາດບໍ່ດີ. | Full dustbin; Clogged filter; Tangled brushes; Worn brushes. | ຖັງຂີ້ຝຸ່ນເປົ່າ; ເຮັດຄວາມສະອາດ / ທົດແທນການກັ່ນຕອງ; ລ້າງ/ປ່ຽນແປງ. |
| ຫຸ່ນຍົນບໍ່ສາມາດຊອກຫາສະຖານີສາກໄຟໄດ້. | Station obstructed; Station unplugged; Robot too far. | Ensure clear space around station; Plug in station; Manually place robot near station. |
| ບັນຫາການເຊື່ອມຕໍ່ແອັບຯ. | ລະຫັດຜ່ານ Wi-Fi ບໍ່ຖືກຕ້ອງ; ບັນຫາເຣົາເຕີ; ຫຸ່ນຍົນອອບລາຍ. | Verify Wi-Fi credentials; Restart router; Restart robot and re-pair. |
| ຫຸ່ນຍົນຕິດຢູ່ເລື້ອຍໆ. | Loose cables; Small objects; High thresholds. | Clear floor of obstacles; Use no-go zones for problem areas. |
7. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຍີ່ຫໍ້ | SwitchBot |
| ຊື່ຕົວແບບ | SwitchBot K11+ Robot Vacuum |
| ໝາຍເລກຕົວແບບ | W3011020 |
| ຄຸນນະສົມບັດພິເສດ | 6000 Pa Suction Power, Matter Support (Apple Home, Alexa, GoogleHome), 3.6-Inch Slim Design, Self-Emptying |
| ສີ | ສີຂາວ |
| ຂະໜາດສິນຄ້າ | 12.2"L x 11.41"W x 11.41"H (Auto-Empty Station) |
| ຄວາມສູງຂອງຫຸ່ນຍົນ | 3.6 ນິ້ວ |
| ປະເພດການກັ່ນຕອງ | ໄສ້ຕອງ |
| ຊີວິດຫມໍ້ໄຟ | ເຖິງ 150 ນາທີ |
| ຄວາມອາດສາມາດຂອງຖົງຂີ້ຝຸ່ນ | 4 ລິດ (ໃຊ້ໄດ້ດົນເຖິງ 90 ມື້) |
| ແຫຼ່ງພະລັງງານ | ພະລັງງານຫມໍ້ໄຟ |
| ແບດເຕີລີ່ລວມ | ແມ່ນແລ້ວ (ແບັດເຕີຣີ 1 x 12V) |
| ປັດໄຈແບບຟອມ | ສູນຍາກາດຫຸ່ນຍົນ |
| ນ້ໍາຫນັກລາຍການ | 13.44 ປອນ |
| ຜູ້ຜະລິດ | Wonderlabs |
8. ຂໍ້ມູນການຮັບປະກັນ
SwitchBot products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official SwitchBot webເວັບໄຊ. ຮັກສາໃບຮັບເງິນການຊື້ຂອງທ່ານໄວ້ເປັນຫຼັກຖານການຊື້ສໍາລັບການຮ້ອງຂໍການຮັບປະກັນ.
9. ການຊ່ວຍເຫຼືອລູກຄ້າ
For technical assistance, troubleshooting not covered in this manual, or general inquiries, please contact SwitchBot customer support:
- ສະຫນັບສະຫນູນອອນໄລນ໌: Visit the official SwitchBot webເວັບໄຊ (www.switch-bot.com) for FAQs, support articles, and contact options.
- ສະຫນັບສະຫນູນອີເມວ: Refer to your Quick Start Guide or the SwitchBot webເວັບໄຊທ໌ສໍາລັບທີ່ຢູ່ອີເມລ໌ສະຫນັບສະຫນູນທີ່ເຫມາະສົມ.





