ຄູ່ມືຜູ້ໃຊ້ Intelbras TVIP 2210 IP Video Intercom Terminal

1. ບົດແນະນຳ

The Intelbras TVIP 2210 is an advanced IP video intercom terminal designed for residential and commercial environments. It enables users to receive and make calls, grant access, and monitor IP cameras, providing a comprehensive solution for communication and security within a building or complex.

ຮູບ 1: ດ້ານຫນ້າ view of the Intelbras TVIP 2210 IP Video Intercom Terminal, showing its 4.3-inch touchscreen displaying a live video feed of a person.

2. ຄຸນນະສົມບັດທີ່ສໍາຄັນ

• IP Camera Monitoring: Allows monitoring of compatible IP cameras and Intelbras DVR/NVR recorders directly from the terminal.
• Inter-apartment Audio Calls: Facilitates audio communication between different apartments or units within the same system.
• ພະລັງງານຫຼາຍກວ່າ Ethernet (PoE): Simplifies installation by providing power and data connectivity through a single Ethernet cable.
• ໜ້າຈໍສຳຜັດ 4.3 ນິ້ວ: Features a responsive touch display for intuitive navigation and operation.
• ການເຊື່ອມໂຍງການຄວບຄຸມການເຂົ້າເຖິງ: Compatible with Intelbras SS facial recognition controllers for advanced access management.

3. ເນື້ອໃນຊຸດ

ກວດ​ສອບ​ວ່າ​ລາຍ​ການ​ທັງ​ຫມົດ​ແມ່ນ​ມີ​ຢູ່​ໃນ​ຊຸດ​:

• 1 x Intelbras TVIP 2210 IP Video Intercom Terminal (Monitor)
• Installation accessories (e.g., mounting bracket, screws - specific items may vary)
• ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ (ຖ້າລວມ)

4. ຕັ້ງຄ່າ

Follow these steps for proper installation and initial setup of your TVIP 2210 terminal:

1. ການຕິດຕັ້ງ: Choose a suitable location for the terminal, typically near an entrance or in a central area. Secure the mounting bracket to the wall using appropriate screws.
2. Power and Network Connection: Connect an Ethernet cable from a PoE-enabled network switch or PoE injector to the LAN port on the back of the TVIP 2210. This single connection provides both power and network access.
3. Secure the Terminal: Attach the TVIP 2210 terminal to the mounted bracket, ensuring it is securely fastened.
4. ເລີ່ມຕົ້ນການເລີ່ມຕົ້ນ: The terminal will power on automatically once connected to PoE. Allow it to boot up completely.
5. ການຕັ້ງຄ່າເຄືອຂ່າຍ: Access the terminal's settings via the touchscreen to configure network parameters (IP address, gateway, DNS) as required by your network infrastructure. Consult your network administrator if necessary.

ຮູບ 2: ດ້ານຫນ້າ view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its compact and modern design suitable for wall mounting.

5. ຄໍາແນະນໍາການດໍາເນີນງານ

The TVIP 2210 features an intuitive touchscreen interface for ease of use.

5.1. ຮັບສາຍ

• When an external unit or another internal terminal places a call, the screen will display the caller's video (if available) and an incoming call notification.
• Tap the 'Answer' icon on the screen to establish communication.
• Tap the 'End Call' icon to disconnect.

5.2. ໂທອອກ

• From the main menu, select the 'Call' or 'Intercom' option.
• Enter the number of the desired apartment/unit or select from a contact list.
• ແຕະໄອຄອນ 'ໂທ' ເພື່ອເລີ່ມການໂທ.

5.3. ການຄວບຄຸມການເຂົ້າເຖິງ

• During an active call with an external unit, an 'Unlock' or 'Open Door' icon will appear on the screen.
• Tap this icon to remotely release the door lock.

5.4. Camera Monitoring

• Navigate to the 'Monitor' or 'Cameras' section from the main menu.
• Select the desired IP camera or DVR/NVR channel to view ລາຍການສົດຂອງມັນ.

ຮູບທີ 3: ມຸມ view of the Intelbras TVIP 2210 IP Video Intercom Terminal, highlighting the touchscreen interface during an active video call.

6. ບໍາລຸງຮັກສາ

To ensure optimal performance and longevity of your TVIP 2210 terminal:

• ທໍາຄວາມສະອາດ: ໃຊ້ຜ້າອ່ອນ, ແຫ້ງເພື່ອເຮັດຄວາມສະອາດຫນ້າຈໍແລະພາຍນອກ. ຫຼີກລ້ຽງການເຮັດຄວາມສະອາດຂັດຫຼືສານລະລາຍ.
• ອັບເດດຊອບແວ: Periodically check for firmware updates from the Intelbras website or through the device's settings. Keeping the firmware updated ensures access to the latest features and security enhancements.
• ເງື່ອນໄຂສິ່ງແວດລ້ອມ: Ensure the terminal is operated within its specified temperature and humidity ranges to prevent damage.

7. ການແກ້ໄຂບັນຫາ

If you encounter issues with your TVIP 2210, refer to the following common problems and solutions:

• ບໍ່ມີພະລັງງານ: Ensure the Ethernet cable is securely connected to a PoE-enabled port or a PoE injector. Verify the PoE source is active.
• ບໍ່ມີການເຊື່ອມຕໍ່ເຄືອຂ່າຍ: Check the Ethernet cable connection. Verify network settings (IP address, gateway) in the terminal's configuration menu. Ensure your network is operational.
• No Video/Audio During Call: Confirm that the external unit or other terminals are functioning correctly. Check network bandwidth and connectivity. Ensure microphone and speaker settings are not muted.
• ໜ້າຈໍສໍາຜັດບໍ່ຕອບສະໜອງ: Try restarting the device by disconnecting and reconnecting the PoE cable. If the issue persists, contact technical support.

8. ຂໍ້ກໍານົດດ້ານວິຊາການ

ຮູບ 4: ຂ້າງ view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its slim profile.

9. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

For warranty information, please refer to the documentation provided with your purchase or visit the official Intelbras website. For technical support, product inquiries, or service requests, please contact your authorized Intelbras dealer or the Intelbras customer support center.