1. ບົດແນະນຳ
The SUPVAN Katasymbol E11 is a compact and portable thermal label printer designed for various labeling needs in home, office, and school environments. It supports both direct keyboard input and smart application control via Bluetooth, offering flexibility and ease of use. This manual provides essential information for setting up, operating, and maintaining your device to ensure optimal performance.
2. ເນື້ອໃນຊຸດ
ກ່ອນທີ່ທ່ານຈະເລີ່ມຕົ້ນ, ກະລຸນາກວດສອບວ່າລາຍການທັງໝົດມີຢູ່ໃນຊຸດ:
- ເຄື່ອງພິມປ້າຍ SUPVAN E11
- 1 Roll of White Labels (15 mm x 6 m / 0.59 in x 19.7 ft)
- ສາຍສາກ USB-C
- ຄູ່ມືຜູ້ໃຊ້

Image: Package contents including the E11 printer, USB-C cable, user manual, and a pre-installed label roll. The label compartment is highlighted.
3. ຕັ້ງຄ່າ
3.1 ການສາກອຸປະກອນ
The E11 printer is equipped with a 1200 mAh rechargeable battery. Before first use, fully charge the device using the provided USB-C cable and a compatible power adapter (not included). The charging indicator light will show the charging status.
3.2 Loading the Label Roll
The printer supports various label types, including continuous, fixed-size, and cable labels. To load a new label roll:
- ເປີດຝາປິດຊ່ອງໃສ່ປ້າຍ.
- Insert the label roll with the printing surface facing up, ensuring it is properly seated.
- Feed the leading edge of the label through the printer's output slot.
- Close the label compartment cover securely.

Image: Illustration of the label compartment and how to replace the label roll in the E11 printer.
3.3 ການຕິດຕັ້ງ App
For advanced features and customization, download the official SUPVAN app from your device's app store (available for iOS and Android). ຊອກຫາ "SUPVAN" or scan the QR code provided in the manual or on the product packaging.
4. ຄໍາແນະນໍາການດໍາເນີນງານ
4.1 ເປີດ/ປິດ
- ເພື່ອເປີດເຄື່ອງ: ກົດປຸ່ມເປີດເຄື່ອງຄ້າງໄວ້ຈົນກວ່າໜ້າຈໍຈະສະຫວ່າງຂຶ້ນ.
- ເພື່ອປິດເຄື່ອງ: ກົດປຸ່ມເປີດປິດຄ້າງໄວ້ຈົນກວ່າອຸປະກອນຈະປິດ.
4.2 ການເຊື່ອມຕໍ່ Bluetooth
To connect the printer to your smartphone via Bluetooth:
- ໃຫ້ແນ່ໃຈວ່າ Bluetooth ຖືກເປີດໃຊ້ຢູ່ໃນໂທລະສັບສະຫຼາດຂອງທ່ານ.
- Open the SUPVAN app.
- Follow the in-app instructions to search for and pair with your E11 printer. The printer's name will typically appear as "SUPVAN E11" or similar.
4.3 Printing from Keyboard
For quick and frequent labels, you can directly type text using the integrated keyboard on the E11 printer. Use the navigation keys to select options and the 'Enter' key to confirm.
4.4 Printing from App
The SUPVAN app offers extensive customization options:
- ການແກ້ໄຂຂໍ້ຄວາມ: Choose from over 40 fonts and adjust size, style, and alignment.
- Icons and Frames: Access a library of over 450 icons and 50 frames to enhance your labels.
- ແມ່ແບບ: Create and save custom templates for recurring labeling tasks.
- ປະເພດປ້າຍກຳກັບ: The app supports various label types including die-cut, continuous, round, and cable labels, with automatic label size recognition.

Image: The SUPVAN app interface demonstrating the wide range of fonts, icons, and frames available for label design.

Image: Various label styles supported by the printer, including die-cut, continuous, round, and cable labels, with automatic size detection.
4.5 Minimal Margin Printing
The E11 printer is designed to print labels with a minimal margin of only 0.5 cm, which is significantly narrower than standard label printers. This feature helps conserve label material and increases efficiency.

Image: A visual comparison illustrating the E11's 5mm print margin versus a typical 10mm margin, demonstrating material efficiency.
4.6 ຄໍາຮ້ອງສະຫມັກ Examples
The SUPVAN E11 is versatile for various labeling tasks:
- ອົງການຈັດຕັ້ງບ້ານ: Labeling spice jars, storage boxes, pantry items, and personal belongings.
- ການນໍາໃຊ້ຫ້ອງການ: ການຈັດຕັ້ງ files, folders, cables, and office supplies.
- ໂຮງຮຽນ: Labeling school supplies, books, and personal items for students.

ຮູບພາບ: Examples of wide applications, such as labeling bottles, folders, toy boxes, and notebooks.

Image: Practical applications including cable management, personal item identification, file organization, and mail labeling.

Image: Further application examples such as labeling pill organizers, phone cases, light switches, and cosmetic drawers.
5. ບໍາລຸງຮັກສາ
5.1 ການເຮັດຄວາມສະອາດຫົວພິມ
ເພື່ອຮັກສາຄຸນນະພາບການພິມ, ໃຫ້ທຳຄວາມສະອາດຫົວພິມເປັນປະຈຳ. ໃຊ້ຜ້າອ່ອນໆທີ່ບໍ່ມີຂົນເຊັດເບົາໆ.ampປະກອບດ້ວຍເຫຼົ້າ isopropyl. ເຊັດພື້ນຜິວຫົວພິມຢ່າງຄ່ອຍໆ. ກວດໃຫ້ແນ່ໃຈວ່າເຄື່ອງພິມຖືກປິດ ແລະຕັດການເຊື່ອມຕໍ່ຈາກພະລັງງານກ່ອນທີ່ຈະທໍາຄວາມສະອາດ.
5.2 ການດູແລຫມໍ້ໄຟ
ເພື່ອຍືດອາຍຸແບັດເຕີຣີ:
- ຫຼີກລ້ຽງການປະຈຸຫມໍ້ໄຟຢ່າງເຕັມທີ່ເລື້ອຍໆ.
- ເກັບຮັກສາເຄື່ອງພິມໄວ້ໃນບ່ອນທີ່ເຢັນ ແລະ ແຫ້ງ ເມື່ອບໍ່ໄດ້ໃຊ້ງານເປັນເວລາດົນ.
- ສາກແບັດເຕີຣີຢ່າງໜ້ອຍໜຶ່ງຄັ້ງທຸກໆສາມເດືອນຖ້າເກັບຮັກສາໄວ້.
5.3 ການເກັບຮັກສາປ້າຍກຳກັບ
Store label rolls in a cool, dry place away from direct sunlight and extreme temperatures to prevent degradation of the thermal paper and adhesive.
6. ການແກ້ໄຂບັນຫາ
If you encounter issues with your SUPVAN E11 printer, refer to the following common problems and solutions:
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| No print or blank labels | Label roll inserted incorrectly (upside down); out of labels; print head dirty. | Reinsert label roll correctly; replace label roll; clean print head. |
| ຄຸນນະພາບການພິມບໍ່ດີ | Print head dirty; low battery; incorrect label type. | Clean print head; charge battery; ensure compatible labels are used. |
| ການເຊື່ອມຕໍ່ Bluetooth ລົ້ມເຫລວ | Printer not powered on; Bluetooth off on phone; printer too far from phone; app not open. | Power on printer; enable Bluetooth; move closer; open SUPVAN app and try pairing again. |
| ອຸປະກອນບໍ່ຕອບສະໜອງ | ຫມໍ້ໄຟຕ່ໍາ; ອຸປະກອນແຊ່ແຂງ. | Charge the device; perform a soft reset by holding the power button for 10-15 seconds. |
If the problem persists, please contact SUPVAN customer support for further assistance.
7. ຂໍ້ມູນຈໍາເພາະ
Below are the technical specifications for the SUPVAN Katasymbol E11 Label Printer:
| ຄຸນສົມບັດ | ຂໍ້ມູນຈໍາເພາະ |
|---|---|
| ໝາຍເລກຕົວແບບ | E11 |
| ຍີ່ຫໍ້ | ສຸພານຸວົງ |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | Bluetooth |
| ເຕັກໂນໂລຊີການພິມ | ຄວາມຮ້ອນ |
| ອຸປະກອນທີ່ເຂົ້າກັນໄດ້ | Smartphone (Android & iOS) |
| ຂະໜາດມີເດຍສູງສຸດ | 15 ມ x 6 ມ |
| ຄວາມລະອຽດການພິມສູງສຸດ (B&W) | 203 dots per inch |
| ຄວາມໄວການພິມສູງສຸດ (ໂມໂນໂຄມ) | 40 Pages per minute (equivalent to label output speed) |
| ການບໍລິໂພກພະລັງງານ | 5 ວັດ |
| ແບັດເຕີຣີ | 1200 mAh (ສາມາດສາກໄຟໄດ້) |
| ຂະໜາດສິນຄ້າ | 17P x 9lx 5.2H ຊມ |
| ຄຸນນະສົມບັດພິເສດ | ແບບພົກພາ |
8. ສະຫນັບສະຫນູນ
For any questions, technical support, or warranty inquiries, please refer to the official SUPVAN website or contact their customer service directly. Contact information can typically be found on the product packaging or the SUPVAN brand store online.





