1. ບົດແນະນຳ
Thank you for choosing the Tenveo VLoop PTZ Camera VL11H. This camera is designed to provide high-quality video for various applications, including video conferencing, live streaming, and educational settings. Featuring 11x optical zoom, Full HD 1080P resolution at 60 frames per second, and versatile connectivity options, the VL11H ensures clear and dynamic visual communication. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your camera.
2. ເນື້ອໃນຊຸດ
ກະລຸນາກວດສອບວ່າລາຍການທັງຫມົດທີ່ລະບຸໄວ້ຂ້າງລຸ່ມນີ້ແມ່ນລວມຢູ່ໃນຊຸດຂອງທ່ານ:
- Tenveo VLoop PTZ Camera (11x Optical Zoom)
- ສາຍ USB
- ການຄວບຄຸມໄລຍະໄກ IR
- ຂາຕັ້ງຕິດຝາ
- ອະແດບເຕີໄຟຟ້າ DC12V
- ຄູ່ມືການສອນ

3. ຜະລິດຕະພັນເກີນview
The Tenveo VLoop PTZ Camera VL11H is equipped with advanced features for superior video quality and flexible control.
3.1 ລັກສະນະທີ່ສໍາຄັນ
- 1080P 60FPS Video: Delivers crisp, clear Full HD video at 60 frames per second for smooth motion.
- 11x ຊູມ Optical: Allows for detailed close-ups of subjects from a distance without loss of quality.
- 1/2.8-inch CMOS Sensor: High-quality sensor with 2.38 megapixels for excellent image capture.
- ການເຄື່ອນໄຫວ Pan/Tilt ທີ່ລຽບງ່າຍ: Horizontal rotation of ±175° and vertical rotation of ±90° for comprehensive room coverage.
- ພາກສະຫນາມກ້ວາງຂອງ View: Captures a broad area, ensuring all participants are visible.

3.2 ພອດແລະການເຊື່ອມຕໍ່
The camera offers multiple interfaces for flexible integration into your existing setup:
- ຊິງຕັນດີຊີ -12V: ການປ້ອນຂໍ້ມູນພະລັງງານ.
- RS485 ແລະ RS232: Control ports for advanced PTZ control via serial communication.
- USB-C: Video output for direct connection to computers.
- HDMI: High-definition video output.

4. ຕັ້ງຄ່າ
Follow these steps to set up your Tenveo VLoop PTZ Camera:
- ການຕິດຕັ້ງ: Choose an appropriate installation method (desktop, monitor, tripod, wall, or ceiling). Use the provided wall mount stand and screws if mounting to a wall or ceiling. Ensure the camera is securely positioned.
- ການເຊື່ອມຕໍ່ພະລັງງານ: Connect the DC12V power adapter to the camera's DC-12V port and plug it into a power outlet.
- ຜົນຜະລິດວິດີໂອ: Connect the camera to your display or capture device using either the USB-C cable (for direct computer connection) or an HDMI cable.
- ການຄວບຄຸມການເຊື່ອມຕໍ່ (ທາງເລືອກ): For advanced control, connect an RS232 or RS485 cable to a compatible control device (e.g., serial joystick).

5. ຄໍາແນະນໍາການດໍາເນີນງານ
Control your camera's movements and settings using the IR remote control or serial communication.
5.1 ການຄວບຄຸມ PTZ
Use the directional buttons on the IR remote control to pan (horizontal), tilt (vertical), and zoom the camera. The camera supports ±175° pan and ±90° tilt rotation.
5.2 presets
The camera supports up to 10 presets via the IR remote control and up to 255 presets via RS232/RS485. Presets allow you to quickly recall specific camera positions and zoom levels.
- ການກຳນົດຄ່າລ່ວງໜ້າ: Position the camera to your desired view, then press the 'PRESET' button followed by a number (1-10) on the remote.
- ການເອີ້ນຄືນຄ່າທີ່ຕັ້ງໄວ້ລ່ວງໜ້າ: Press the desired number (1-10) on the remote.

5.3 ເມນູ OSD
Access the On-Screen Display (OSD) menu to adjust various camera settings:
- ການສຳຜັດເຊື້ອ: Auto/Manual exposure, backlight compensation.
- ສີ: Brightness, contrast, hue, saturation, sharpness, white balance mode.
- ຮູບພາບ: Digital noise reduction (2D & 3D NR).
- P/T/Z: Pan/Tilt/Zoom settings.
- ການສື່ສານ: Protocol, baud rate, RC address.
- ຂໍ້ມູນ: Camera firmware and version details.
- ກູ້ຄືນຄ່າເລີ່ມຕົ້ນ: ຣີເຊັດການຕັ້ງຄ່າທັງໝົດເປັນຄ່າເລີ່ມຕົ້ນຈາກໂຮງງານ.
- ພາສາ: ເລືອກພາສາເມນູ.

6. ການເຊື່ອມຕໍ່
The VL11H camera offers flexible video output options:
- USB3.0: Connect directly to a computer for video capture. Recommended effective distance is up to 15m (49.21ft).
- HDMI: Connect to displays, video switchers, or capture cards. Recommended effective distance is up to 30m (98.42ft).
- ຜົນຜະລິດພ້ອມກັນ: The camera can output video up to 1080p@60fps via both USB3.0 and HDMI simultaneously.
7. ຄວາມເຂົ້າກັນໄດ້
The Tenveo VLoop PTZ Camera VL11H is designed for broad compatibility with popular video conferencing software and operating systems:
- ຊອບແວ: Compatible with Zoom, YouTube, Facebook Messenger, Teams, Facetime, Google Hangout, OBS, Google Meet, and other popular video/meeting software.
- ລະບົບປະຕິບັດການ: Supports Windows 7/8.1/10, Mac 10.10 and above, Linux, and Android.

8. ວິທີການຕິດຕັ້ງ
The VL11H camera offers versatile installation options to suit various environments:
- ຄອມພິວເຕີ້: ວາງກ້ອງຖ່າຍຮູບໃສ່ພື້ນຜິວຮາບພຽງ.
- ຈໍພາບ: Mount on top of a monitor using a compatible bracket (not included).
- ສະ ໜາມ: Attach to a standard tripod using the 1/4-inch screw hole at the bottom.
- ຕົວຍຶດຕິດWallາ: Use the provided wall mount stand to secure the camera to a wall.
- ເພດານ Mount: Use the provided wall mount stand to secure the camera to the ceiling.
9. ບໍາລຸງຮັກສາ
To ensure the longevity and optimal performance of your camera, please follow these maintenance guidelines:
- ທໍາຄວາມສະອາດ: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and solution specifically designed for optical lenses.
- ສະພາບແວດລ້ອມ: This product is designed for indoor use only. Avoid exposing the camera to extreme temperatures, humidity, dust, or direct sunlight.
- ການຈັດການ: Handle the camera with care. Avoid dropping or subjecting it to strong vibrations.
- ສຽງ: Please note that this camera does not have a built-in microphone. An external microphone is required for audio capture.
10. ການແກ້ໄຂບັນຫາ
If you encounter any issues with your Tenveo VLoop PTZ Camera VL11H, please refer to the following common solutions or contact customer support.
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ບໍ່ມີຜົນຜະລິດວິດີໂອ | Loose cable connection, incorrect input selection on display, power issue. | Check all cable connections (USB, HDMI, power). Ensure the display is set to the correct input source. Verify the power adapter is functioning. |
| Camera not responding to remote | Remote batteries low, obstruction, incorrect remote address. | Replace remote batteries. Ensure no obstructions between remote and camera. Check camera's communication settings in OSD menu. |
| ຮູບພາບມົວ/ບໍ່ຊັດເຈນ | Auto-focus issue, dirty lens. | Try manual focus adjustment via OSD menu. Clean the camera lens. |
If the issue persists, please contact Tenveo customer support for further assistance. You can expect a response within 24 hours.
11. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ຂໍ້ມູນຈໍາເພາະ |
|---|---|
| ຍີ່ຫໍ້ | Tenveo |
| ໝາຍເລກຕົວແບບ | VL11H |
| Optical Zoom | 11x |
| ຄວາມລະອຽດການຖ່າຍວິດີໂອ | 1080p @ 60FPS |
| ເທັກໂນໂລຍີເຊັນເຊີຮູບພາບ | CMOS (1/2.8 inch, 2.38 Megapixels) |
| ໝຸນແບບເລື່ອນ/ອຽງ | Pan: ±175°, ອຽງ: ±90° |
| Focal Length (Wide Side) | 3.9ມມ |
| Focal Length (Telephoto Side) | 46.8ມມ |
| Aperture (Wide Side) | f/2.8 |
| ການຕັ້ງຄ່າເລນ | Zoom, Macro, Wide Angle |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | HDMI, USB, Infrared (IR) |
| ຮູບແບບການບີບອັດວິດີໂອ | H.264, H.265, MJPG, YUY2 |
| ລະບົບປະຕິບັດງານ | Windows, MacOS, Android, Linux (requires UVC support) |
| ອຸນຫະພູມເຮັດວຽກ | 10°C ຫາ 50°C |
| ຂະໜາດ (W×H×D) | 171.8 x 192.0 x 171.1 mm (before packing) |
| ນ້ຳໜັກສຸດທິ | 1200g |
12. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
Tenveo is committed to providing high-quality products and excellent customer service.
- ນະໂຍບາຍການສົ່ງຄືນ: ນະໂຍບາຍການສົ່ງຄືນພາຍໃນ 30 ມື້ໂດຍບໍ່ມີເຫດຜົນ.
- ການຮັບປະກັນ: 3-year manufacturer's warranty.
- ສະຫນັບສະຫນູນ: Lifetime maintenance and technical support. For any inquiries, please contact us. We guarantee a response within 24 hours.





