ແນະນຳ
This manual provides essential information for the proper setup, operation, and maintenance of your Poly Blackwire 3215 Monaural USB-A Headset. Please read these instructions carefully to ensure optimal performance and longevity of your device.

This image displays the Poly Blackwire 3215 monaural headset. It features a single ear cup, an adjustable boom microphone, and an over-the-head design. The headset is connected via a red cable to an in-line control unit, which includes buttons for call management, volume, and mute. The cable terminates in a USB-A connector, indicating its primary connection method.
ຕັ້ງຄ່າ
- ເຊື່ອມຕໍ່ຫາອຸປະກອນ: Locate an available USB-A port on your computer or compatible device. Insert the USB-A connector of the headset into the port.
- ການຕິດຕັ້ງໄດເວີ: ລະບົບປະຕິບັດການຂອງທ່ານຄວນກວດພົບແລະຕິດຕັ້ງໄດເວີທີ່ຈໍາເປັນໂດຍອັດຕະໂນມັດ. ຂະບວນການນີ້ອາດຈະໃຊ້ເວລາເລັກນ້ອຍ.
- ການຕັ້ງຄ່າສຽງ: After installation, verify that the Poly Blackwire 3215 is selected as the default audio input and output device in your computer's sound settings.
- ໃສ່ຊຸດຫູຟັງ: Place the headset over your head with the ear cup on one ear. Adjust the headband for a comfortable and secure fit. Position the microphone boom approximately two finger-widths from the corner of your mouth. The boom is flexible for precise placement.
ຄໍາແນະນໍາການດໍາເນີນງານ
The in-line control unit provides easy access to essential call management functions:
- ຮັບ/ສາຍໂທ: ກົດ ການຄວບຄຸມການໂທ button (typically indicated by a phone icon) to answer or end a call.
- ປະລິມານຂຶ້ນ/ລົງ: ໃຊ້ ປະລິມານ + ແລະ ປະລິມານ - ປຸ່ມເພື່ອປັບລະດັບສຽງຟັງ.
- ປິດສຽງ/ປິດສຽງໄມໂຄຣໂຟນ: ກົດ ປິດສຽງ button (typically indicated by a microphone icon) to mute or unmute your microphone during a call. An indicator light on the control unit may show the mute status.
- ຖື: Some communication platforms may allow a 'Hold' function via the call control button. Refer to your specific software for details.
ບໍາລຸງຮັກສາ
- ທໍາຄວາມສະອາດ: Gently wipe the headset, including ear cushions and microphone boom, with a soft, dry cloth. For deeper cleaning, a slightly damp cloth with mild soap can be used, ensuring no moisture enters openings.
- ການເກັບຮັກສາ: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. The ear cushions can fold flat for easier portability.
- ການດູແລສາຍໄຟ: ຫຼີກເວັ້ນການງໍແຫຼມຫຼືດຶງຫຼາຍເກີນໄປກ່ຽວກັບສາຍເຄເບີນເພື່ອປ້ອງກັນຄວາມເສຍຫາຍ.
ການແກ້ໄຂບັນຫາ
- ບໍ່ມີສຽງ/ໄມໂຄຣໂຟນບໍ່ເຮັດວຽກ:
- Ensure the headset is securely plugged into a USB-A port.
- Check your computer's sound settings to confirm the Poly Blackwire 3215 is selected as the default audio device.
- Verify that the microphone is not muted via the in-line control or your software application.
- Test the headset on a different USB-A port or another computer to rule out port or system issues.
- ຄຸນະພາບສຽງບໍ່ດີ:
- Adjust the volume levels on both the in-line control and your computer.
- ໃຫ້ແນ່ໃຈວ່າຕັ້ງໄມໂຄຣໂຟນຢ່າງຖືກຕ້ອງ, ປະມານສອງນິ້ວກວ້າງຈາກປາກຂອງເຈົ້າ.
- ປິດແອັບພລິເຄຊັນອື່ນໆທີ່ອາດຈະໃຊ້ຊັບພະຍາກອນລະບົບ ຫຼື ແບນວິດ.
ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | 3215 |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | ມີສາຍ |
| ໂໝດສຽງ | ໂມໂນ |
| impedance | 32 ໂອມ |
| ການຕອບສະໜອງຄວາມຖີ່ຕໍ່າສຸດ | 20 Hz |
| ການຕອບສະໜອງຄວາມຖີ່ສູງສຸດ | 20 kHz |
| ການອອກແບບຫູຟັງ | ເກີນຫົວ |
| Earpiece Type | Monaural |
| ເທັກໂນໂລຍີໄມໂຄຣໂຟນ | ການຍົກເລີກສິ່ງລົບກວນ |
| ການໂຕ້ຕອບຂອງເຈົ້າພາບ | USB ປະເພດ A |
| ວັດສະດຸ | ໜັງປອມ (ໝອນຫູ) |
| ຄຸນນະສົມບັດພິເສດ | Adjustable Headband, Flexible Microphone, SoundGuard Technology, Dynamic EQ, Digital Signal Processing (DSP) |
ຂໍ້ມູນການຮັບປະກັນ
This Poly Blackwire 3215 Headset is covered by a manufacturer's limited warranty. For specific details regarding warranty duration, coverage, and terms, please refer to the documentation included with your product or visit the official Poly (HP Inc.) support webເວັບໄຊ.
ສະຫນັບສະຫນູນ
For further assistance, technical support, or to access additional resources such as updated drivers or FAQs, please visit the official Poly support website. You can typically find contact information and support portals by searching for "Poly support" or "HP Inc. support" online.





