1. ການແນະນໍາແລະຜະລິດຕະພັນຫຼາຍກວ່າview
Thank you for choosing the BESTHERM FREYA 1500W Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read it thoroughly before use and retain it for future reference.
The FREYA 1500W radiator features a ceramic and film heating core, designed to provide gentle, homogeneous heat. This technology ensures a rapid temperature rise and sustained comfort without drying out the air, even after the unit is switched off. It is an efficient dry inertia radiator, consuming less energy than traditional convectors while maintaining a stable and pleasant temperature in rooms up to 15 m².

ຮູບພາບ 1.1: ດ້ານຫນ້າ view of the BESTHERM FREYA 1500W Electric Radiator, highlighting its sleek white design and 2-year warranty.

ຮູບພາບ 1.2: ລາຍລະອຽດ view of the ceramic and film heating core, illustrating its components for rapid and gentle heat distribution.
2. ຄໍາແນະນໍາຄວາມປອດໄພ
ຄຳເຕືອນ: ການບໍ່ປະຕິບັດຕາມຄຳແນະນຳດ້ານຄວາມປອດໄພເຫຼົ່ານີ້ອາດຈະເຮັດໃຫ້ເກີດໄຟໄໝ້, ໄຟຟ້າຊັອດ ຫຼື ການບາດເຈັບ.
- Always ensure the radiator is installed by a qualified electrician in accordance with local electrical codes.
- ຢ່າປົກປິດໝໍ້ນ້ຳ. ການປົກປິດໝໍ້ນ້ຳສາມາດເຮັດໃຫ້ເກີດຄວາມຮ້ອນສູງເກີນໄປ ແລະ ເກີດໄຟໄໝ້ໄດ້.
- Keep flammable materials (curtains, furniture, etc.) at a safe distance from the appliance.
- ເຄື່ອງນີ້ມີອຸປະກອນ a lock ຄວາມປອດໄພຂອງເດັກນ້ອຍ ຄຸນສົມບັດເພື່ອປ້ອງກັນການປ່ຽນແປງການຕັ້ງຄ່າໂດຍບັງເອີນ.
- An ລະບົບປ້ອງກັນຄວາມຮ້ອນເກີນ is integrated to automatically shut off the radiator if it reaches an unsafe temperature.
- The radiator has an ລະດັບ IP24, indicating protection against solid objects over 12.5mm and splashing water from any direction. However, do not install in areas where it may be directly exposed to water.
- Do not insert objects into any openings on the radiator.
- ຕັດການເຊື່ອມຕໍ່ການສະຫນອງພະລັງງານກ່ອນທີ່ຈະປະຕິບັດການທໍາຄວາມສະອາດຫຼືການຮັກສາໃດໆ.
3. ການຕິດຕັ້ງແລະການຕິດຕັ້ງ
The BESTHERM FREYA radiator is designed for wall mounting. Mounting hardware is included for easy installation.
3.1 ຂະໜາດ ແລະການຈັດວາງ

Image 3.1: Dimensions of the FREYA 1500W radiator, measuring 80 cm in length, 45 cm in height, and 12.5 cm in depth, with a weight of 9.1 kg.
Ensure adequate clearance around the radiator for proper heat circulation and safety. The radiator is suitable for heating areas up to 15 m².
3.2 ການເຊື່ອມຕໍ່ໄຟຟ້າ
This appliance requires a three-phase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire should only be connected for control via a central thermostat. Do not connect the Black wire to earth.

Image 3.2: Electrical connection diagram, illustrating the correct wiring for Neutral (Blue), Phase (Brown/Red), and the optional Black wire for central thermostat control. Emphasizes not connecting the Black wire to earth.
3.3 Installation and Programming Videos
For detailed visual guides on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel.

Image 3.3: QR code to access BESTHERM's official YouTube channel for installation and programming video tutorials. Visit BESTHERM YouTube Channel
4. ຄໍາແນະນໍາການດໍາເນີນງານ
The FREYA 1500W radiator features an intuitive LCD touch screen for easy control and programming.
4.1 ການດໍາເນີນງານພື້ນຖານ
Use the touch screen controls to adjust the desired temperature. The display will show the current settings and temperature.
4.2 ຮູບແບບການຂຽນໂປຣແກຣມ
The radiator offers comprehensive programming options to suit your lifestyle and optimize energy consumption:
- Pre-recorded Weekly Programs: Choose from 3 pre-set weekly programs.
- Customizable Program: Create 1 personalized weekly program to match your specific heating needs.
- 6 Pilot Wire Modes: Utilize modes such as Comfort, Eco, Frost Protection, and more, if connected via a pilot wire system.
4.3 Window Open Detection
The radiator includes a window open detection feature. If a window is opened, the radiator will automatically reduce its heating output to save energy.
5. ບໍາລຸງຮັກສາ
ການບຳລຸງຮັກສາເປັນປະຈຳຮັບປະກັນອາຍຸການໃຊ້ງານທີ່ຍາວນານ ແລະ ມີປະສິດທິພາບຂອງໝໍ້ນ້ຳຂອງທ່ານ.
- ທໍາຄວາມສະອາດ: Ensure the radiator is switched off and unplugged before cleaning. Use a soft, damp ຜ້າເຊັດພາຍນອກ. ຢ່າໃຊ້ນໍ້າຢາທໍາຄວາມສະອາດທີ່ມີສີຂັດ ຫຼື ຕົວລະລາຍ.
- ການກຳຈັດຂີ້ຝຸ່ນ: Periodically remove dust from the air vents using a soft brush or vacuum cleaner attachment to maintain optimal airflow.
- ການກວດກາ: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support immediately.
6. ການແກ້ໄຂບັນຫາ
If you encounter issues with your BESTHERM FREYA radiator, refer to the following common solutions:
- Radiator not heating:
- ໃຫ້ກວດສອບວ່າແຫຼ່ງຈ່າຍໄຟໄດ້ເຊື່ອມຕໍ່ແລ້ວ ແລະ ເບຣກເກີເປີດຢູ່.
- Ensure the radiator is switched on and the desired temperature is set higher than the ambient temperature.
- Verify that the child safety lock is not activated, preventing temperature adjustments.
- ຄວາມຮ້ອນບໍ່ສະເຫມີພາບ:
- Ensure no objects are blocking the radiator's heat output.
- Check for drafts or open windows that might trigger the window open detection feature.
- ຈໍສະແດງຜົນບໍ່ເຮັດວຽກ:
- Try resetting the radiator by turning off the power at the main switch for a few minutes, then turning it back on.
If the problem persists after attempting these solutions, please contact BESTHERM customer support.
7. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ຂໍ້ມູນຈໍາເພາະ |
|---|---|
| ຍີ່ຫໍ້ | Bestherm |
| ຕົວແບບ | FREYA 1500W |
| ສີ | ສີຂາວ |
| ຂະໜາດ (L x W x H) | 80ຊມ x 12.5ຊມ x 45ຊມ |
| ນ້ຳໜັກ | 9 ກິໂລກຣາມ |
| ວິທີການເຮັດຄວາມຮ້ອນ | Dry Inertia (Ceramic + Film) |
| ແຫຼ່ງພະລັງງານ | ສາຍໄຟຟ້າ |
| ປະເພດການຕິດຕັ້ງ | ຕິດຝາ |
| ຄຸນນະສົມບັດພິເສດ | Child Lock, Window Open Detection, Overheat Protection |
| ການຈັດອັນດັບ IP | IP24 |
| ການນໍາໃຊ້ທີ່ແນະນໍາ | Indoor (Office, Home) |
8. ຂໍ້ມູນການຮັບປະກັນ
The BESTHERM FREYA 1500W Electric Radiator comes with a ຮັບປະກັນ 2 ປີ from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, or unauthorized repairs.
9. ສະຫນັບສະຫນູນແລະຂໍ້ມູນຕິດຕໍ່
BESTHERM is committed to providing responsive customer service. Our support team is based in France and is available to assist you with any questions or issues.

Image 9.1: BESTHERM customer service details, including online FAQ, phone, and email support.
- FAQ ອອນລາຍ: ຢ້ຽມຢາມຂອງພວກເຮົາ website for frequently asked questions and detailed guides: www.bestherm.fr/pages/faq
- Telephone Assistance: Call us at 03 20 47 05 37
- ສະຫນັບສະຫນູນອີເມວ: ຕິດຕໍ່ພວກເຮົາຜ່ານທາງອີເມວທີ່ sav@hom-y.fr





