Bisofice VTR-T58W 58mm Thermal Receipt Printer User Manual

1. ບົດແນະນຳ

Thank you for choosing the Bisofice VTR-T58W 58mm Thermal Receipt Printer. This portable printer is designed for efficient receipt printing in various business environments, including retail, restaurants, and more. It supports both Bluetooth and USB connectivity, offering flexibility for use with mobile devices and computers. This manual provides essential information for setting up, operating, and maintaining your printer.

Image: The Bisofice VTR-T58W thermal receipt printer in a point-of-sale environment, demonstrating its use for printing customer receipts.

2. ຂໍ້ມູນຄວາມປອດໄພ

• ຢ່າໃຫ້ເຄື່ອງພິມຖືກນໍ້າ ຫຼື ຄວາມຊຸ່ມ.
• Avoid operating the printer in extremely hot or cold environments.
• ໃຊ້ອະແດບເຕີໄຟຟ້າທີ່ມາພ້ອມກັບເຄື່ອງພິມເທົ່ານັ້ນ.
• ຮັກສາເຄື່ອງພິມໄວ້ຫ່າງຈາກແສງແດດໂດຍກົງ ແລະແຫຼ່ງຄວາມຮ້ອນ.
• ຢ່າພະຍາຍາມຖອດປະກອບ ຫຼື ສ້ອມແປງເຄື່ອງພິມດ້ວຍຕົນເອງ. ຕິດຕໍ່ຝ່າຍຊ່ວຍເຫຼືອຖ້າມີບັນຫາເກີດຂຶ້ນ.

3. ເນື້ອໃນຊຸດ

ກວດ​ສອບ​ວ່າ​ລາຍ​ການ​ທັງ​ຫມົດ​ແມ່ນ​ມີ​ຢູ່​ໃນ​ຊຸດ​:

• Bisofice VTR-T58W Thermal Receipt Printer
• Power Adapter
• ສາຍ USB
• ມ້ວນເຈ້ຍຄວາມຮ້ອນ
• ຄູ່ມືຜູ້ໃຊ້

4. ຜະລິດຕະພັນເກີນview

The Bisofice VTR-T58W printer features a compact design with essential ports and indicators for easy operation.

Image: Diagram illustrating the dimensions of the Bisofice VTR-T58W printer (180mm x 130mm x 110mm) and a three-step visual guide for loading thermal paper.

ຄຸນ​ນະ​ສົມ​ບັດ​ທີ່​ສໍາ​ຄັນ​:

• ການພິມຄວາມຮ້ອນໂດຍກົງ: No ink cartridges required, reducing operational costs.
• ການພິມຄວາມໄວສູງ: Up to 90mm/s for efficient transaction processing.
• ການເຊື່ອມຕໍ່ຄູ່: Supports both USB and Bluetooth for versatile connection options.
• ຄວາມເຂົ້າກັນໄດ້ຢ່າງກວ້າງຂວາງ: Works with Windows, Linux, Android, and iOS systems.
• ESC/POS Command Support: Standard command set for broad software compatibility.

5. ຕັ້ງຄ່າ

5.1 ການໂຫຼດເຈ້ຍຄວາມຮ້ອນ

1. Open the top cover of the printer by pressing the release button.
2. Insert a 58mm thermal paper roll into the compartment, ensuring the printing side faces upwards.
3. ດຶງເຈ້ຍຈຳນວນໜ້ອຍໜຶ່ງອອກມາຜ່ານເຄື່ອງຕັດ.
4. ປິດຝາປິດດ້ານເທິງໃຫ້ແໜ້ນຈົນກວ່າມັນຈະຄລິກເຂົ້າທີ່.

Image: A visual guide demonstrating the process of opening the printer cover, inserting the thermal paper roll, and closing the cover.

5.2 ການເຊື່ອມຕໍ່ເຄື່ອງພິມ

The printer supports both USB and Bluetooth connections.

Image: The Bisofice VTR-T58W printer connected via USB to a laptop and wirelessly via Bluetooth to a smartphone, illustrating its dual connectivity.

USB Connection (for Computers - Windows/Linux)

1. ເຊື່ອມຕໍ່ເຄື່ອງພິມກັບຄອມພິວເຕີຂອງທ່ານໂດຍໃຊ້ສາຍ USB ທີ່ໃຫ້ມາ.
2. For Windows systems, download the printer driver from the official Bisofice support website. The driver link is typically provided in the product documentation or can be found at https://www.oadlu.com/support/driver/thermal-printer (look for "T58W driver-2").
3. ຕິດຕັ້ງໄດເວີຕາມຄໍາແນະນໍາໃນຫນ້າຈໍ.
4. Once installed, select the printer within your application's print settings.

Bluetooth Connection (for Mobile Devices - Android/iOS)

Bluetooth connection is not supported for computers.

1. ໃຫ້​ແນ່​ໃຈວ່​າ Bluetooth ຖືກ​ເປີດ​ໃຊ້​ງານ​ຢູ່​ໃນ​ອຸ​ປະ​ກອນ​ມື​ຖື​ຂອງ​ທ່ານ​.
2. ເປີດເຄື່ອງພິມ.
3. Open the application you intend to use for printing (e.g., Loyverse, iREAP, CasierStock, Kyte).
4. Within the application's settings, search for and connect to the printer via Bluetooth. You may need to enable location services on your mobile device for Bluetooth scanning.

6. ຄໍາແນະນໍາການດໍາເນີນງານ

After successful setup, you can begin printing receipts.

6.1 ການພິມພື້ນຖານ

• Ensure the printer is powered on and connected to your device (via USB or Bluetooth).
• Open your POS software or printing application.
• Initiate a print command from your application. The printer will automatically print the receipt.
• The printer supports ESC/POS commands for various printing functions, including text, images, and 1D barcodes.

Image: The Bisofice VTR-T58W printer actively printing a receipt, highlighting its 90mm/s high-speed capability for busy environments.

6.2 ຄໍາຮ້ອງສະຫມັກທີ່ແນະນໍາ

The Bisofice VTR-T58W is compatible with several applications:

• Loyverse: For retail and clothing businesses.
• iREAP: For retail and inventory management.
• CasierStock: For shopping and inventory management.
• Kyte: For mobile sales.

Image: A collage showing the Bisofice VTR-T58W printer being used in diverse settings such as a supermarket, meal delivery service, coffee shop, hospital, clothing store, and pharmacy.

7. ບໍາລຸງຮັກສາ

The Bisofice VTR-T58W printer uses thermal printing technology, which means it does not require ink cartridges or ribbons. This simplifies maintenance significantly.

7.1 ການທໍາຄວາມສະອາດເຄື່ອງພິມ

• Ensure the printer is turned off and unplugged before cleaning.
• ໃຊ້ຜ້າອ່ອນ, ແຫ້ງ, ແລະ ບໍ່ມີຂົນເພື່ອເຊັດດ້ານນອກຂອງເຄື່ອງພິມ.
• To clean the thermal print head, gently wipe it with an alcohol swab. Allow it to dry completely before use.
• Regularly remove any paper dust or debris from the paper compartment.

8. ການແກ້ໄຂບັນຫາ

ຖ້າທ່ານພົບບັນຫາກັບເຄື່ອງພິມຂອງທ່ານ, ໃຫ້ອ້າງອີງເຖິງບັນຫາ ແລະ ວິທີແກ້ໄຂທົ່ວໄປຕໍ່ໄປນີ້:

8.1 ບັນຫາການພິມ

• ບໍ່ມີຜົນຜະລິດພິມ: Check if the printer is powered on, connected correctly (USB or Bluetooth), and has thermal paper loaded. Ensure the paper is loaded with the correct side facing the print head.
• Faint or Blank Prints: This usually indicates the thermal paper is loaded upside down or the print head needs cleaning.
• Garbled Characters: Verify that the correct printer driver is installed on your computer or that the mobile application settings are configured for the Bisofice VTR-T58W.

8.2 ບັນຫາການເຊື່ອມຕໍ່

• ການເຊື່ອມຕໍ່ Bluetooth ລົ້ມເຫລວ: Ensure Bluetooth is enabled on your mobile device and the printer. Make sure no other device is currently paired with the printer. Try restarting both the printer and your mobile device. Remember, Bluetooth is not for computer connections.
• USB Connection Failure: Check the USB cable connection. Try a different USB port on your computer. Reinstall the printer driver if necessary.

8.3 ຄວາມເຂົ້າກັນໄດ້ຂອງຊອບແວ

Please note that this printer is ບໍ່ເຂົ້າກັນໄດ້ with the following POS systems and applications:

• SumUp, Hello Cash, Zettle, Ubereats, Shopify, Grubhub, Doordash, Gloriafoods, Lightspeed, Postmates, Square, Clover, TabShop, O3POS, Credit Card Reader, Settle, FileMaker, MobiPOS Lite, Kasse Speedy, Open Table.

Always confirm compatibility with your specific POS application or system before purchase.

9. ຂໍ້ມູນຈໍາເພາະ

10. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

10.1 ການຮັບປະກັນຈໍາກັດ

The Bisofice VTR-T58W Thermal Receipt Printer comes with a limited warranty. Please refer to the warranty card included in your package or contact your retailer for specific terms and conditions regarding warranty coverage and duration.

10.2 ສະຫນັບສະຫນູນລູກຄ້າ

For technical assistance, driver downloads, or further inquiries, please visit the official Bisofice support webເວັບໄຊທ໌ ຫຼື ຕິດຕໍ່ບໍລິການລູກຄ້າຂອງເຂົາເຈົ້າ. ຂໍ້ມູນຕິດຕໍ່ໂດຍປົກກະຕິແລ້ວສາມາດພົບໄດ້ໃນການຫຸ້ມຫໍ່ຜະລິດຕະພັນ ຫຼື ຂອງຜູ້ຜະລິດ webເວັບໄຊ.