ແນະນຳ
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP Laptop 15-dy2131wm. This 15.6-inch Full HD laptop features an Intel Core i3-1115G4 processor, 8GB DDR4 RAM, and a 256GB SSD, running on Windows 11 Home in S mode. It is designed for everyday tasks, productivity, and entertainment.

Image: The HP Laptop 15-dy2131wm shown open, revealing its screen and keyboard. The screen displays the Windows 11 operating system interface.
ຄູ່ມືການຕິດຕັ້ງ
1. ການເປີດເຄື່ອງເບື້ອງຕົ້ນ
- ເຊື່ອມຕໍ່ອະແດບເຕີໄຟຟ້າ: Plug the included power adapter into the laptop's power port and then into a wall outlet.
- ເປີດແລັບທັອບ: ເປີດຝາແລັບທັອບຢ່າງລະມັດລະວັງ.
- ກົດປຸ່ມເປີດປິດ: Locate the power button, typically on the keyboard deck or side, and press it to turn on the laptop.
- ປະຕິບັດຕາມຄໍາແນະນໍາໃນຫນ້າຈໍ: The laptop will guide you through the initial Windows 11 Home S mode setup, including language selection, network connection, and user account creation.
2. ເຊື່ອມຕໍ່ອຸປະກອນເສີມ
- ອຸປະກອນ USB: Connect USB mice, keyboards, or external drives to the available USB Type-A or USB Type-C ports.
- ການສະແດງພາຍນອກ: ໃຊ້ພອດ HDMI ເພື່ອເຊື່ອມຕໍ່ຈໍພາບພາຍນອກ ຫຼືໂປເຈັກເຕີ.
- SD ກາດ: Insert an SD media card into the multi-format SD media card reader for data transfer.
- ສຽງ: ເຊື່ອມຕໍ່ຫູຟັງ ຫຼື ລຳໂພງພາຍນອກກັບຊ່ອງສຽບສຽງ 3.5 ມມ.

ຮູບພາບ: A close-up view of the right side of the HP Laptop, highlighting the SD card reader, headphone/microphone combo jack, and a USB Type-C port.

ຮູບພາບ: A close-up view of the left side of the HP Laptop, showing the power input port and two USB Type-A ports.
ຄໍາແນະນໍາການດໍາເນີນງານ
ແປ້ນພິມ ແລະ Touchpad
- Full-size Keyboard: Utilize the full-size keyboard for typing.
- ປຸ່ມກົດຕົວເລກ: The integrated numeric keypad on the right side allows for efficient data entry.
- ແຜ່ນສໍາຜັດ: ໃຊ້ແຜ່ນສຳຜັດຫຼາຍຄັ້ງສຳລັບການນຳທາງ. ແຕະເພື່ອຄລິກ, ໃຊ້ສອງນິ້ວເພື່ອເລື່ອນ, ແລະຢິບເພື່ອຊູມ.
ເຄື່ອງອ່ານລາຍນິ້ວມື
The integrated fingerprint reader provides secure login. Set up your fingerprint in Windows Settings under Accounts > Sign-in options > Fingerprint recognition (Windows Hello).
Windows 11 Home ໃນ S Mode
Your laptop operates in Windows 11 Home in S mode, which is designed for security and performance. In S mode, you can only install apps from the Microsoft Store and must use Microsoft Edge for safe browsing. If you need to install apps from outside the Microsoft Store, you can switch out of S mode. This is a one-way switch and cannot be reversed.
- Switching out of S mode: ໄປທີ່ ການຕັ້ງຄ່າ > ລະບົບ > ການເປີດໃຊ້ງານ > ໄປທີ່ຮ້ານຄ້າ. On the 'Switch out of S mode' (or similar) page that appears in the Microsoft Store, click the ໄດ້ ປຸ່ມ.
ກ້ອງຖ່າຍຮູບ ແລະໄມໂຄຣໂຟນ
The laptop includes a 720p HD camera and integrated dual array digital microphones, suitable for video calls and online meetings. Ensure proper lighting and audio settings in your communication applications.
ບໍາລຸງຮັກສາ
ອະນາໄມແລັບທັອບ
- ໜ້າຈໍ: ໃຊ້ຜ້າແພອ່ອນໆ ທີ່ບໍ່ມີເສັ້ນດ່າງ ງampສໍາເລັດດ້ວຍນ້ໍາຫຼືເຄື່ອງເຮັດຄວາມສະອາດຫນ້າຈໍ. ຫຼີກເວັ້ນການສານເຄມີທີ່ຮຸນແຮງ.
- Keyboard ແລະ Chassis: ໃຊ້ຜ້າອ່ອນ, ແຫ້ງ. ສໍາລັບຝຸ່ນ stubborn, a ເລັກນ້ອຍ damp ສາມາດໃຊ້ຜ້າໄດ້. ຮັບປະກັນວ່າບໍ່ມີຂອງແຫຼວເຂົ້າໄປໃນຮູເປີດ.
- ພອດ: Keep ports free of dust and debris using compressed air if necessary.
ການດູແລຫມໍ້ໄຟ
- ຫຼີກເວັ້ນອຸນຫະພູມທີ່ຮຸນແຮງ.
- ເພື່ອຄວາມທົນທານຂອງແບດເຕີຣີທີ່ເໝາະສົມທີ່ສຸດ, ຫຼີກລ້ຽງການສາກແບັດເຕີຣີໃຫ້ໝົດຕະຫຼອດ ຫຼື ຮັກສາມັນໄວ້ທີ່ການສາກ 100% ເປັນເວລາດົນ.
- ປັບແບັດເຕີຣີເປັນໄລຍະໂດຍການຄາຍປະຈຸໄຟຈົນໝົດແລ້ວສາກໄຟຄືນໃໝ່.
ອັບເດດຊອບແວ
Regularly check for and install Windows updates and HP driver updates to ensure optimal performance and security. Go to ການຕັ້ງຄ່າ > Windows Update.
ການຄຸ້ມຄອງການເກັບຮັກສາ
ແຕ່ລະໄລຍະview ແລະລຶບສິ່ງທີ່ບໍ່ຈໍາເປັນ files ເພື່ອຮັກສາພື້ນທີ່ຫວ່າງພຽງພໍໃນ 256GB SSD ຂອງທ່ານເພື່ອປະສິດທິພາບຂອງລະບົບທີ່ດີທີ່ສຸດ.
ການແກ້ໄຂບັນຫາ
ບັນຫາທົ່ວໄປແລະການແກ້ໄຂ
- ແລັບທັອບບໍ່ເປີດ: ກວດໃຫ້ແນ່ໃຈວ່າອະແດັບເຕີໄຟເຊື່ອມຕໍ່ຢ່າງປອດໄພ ແລະປລັກສຽບເຮັດວຽກໄດ້. ລອງຮ້ານອື່ນ.
- ໜ້າ ຈໍຫວ່າງເປົ່າ: Connect an external monitor to check if the display output is working. Restart the laptop.
- ບັນຫາການເຊື່ອມຕໍ່ Wi-Fi: ກວດເບິ່ງວ່າ Wi-Fi ຖືກເປີດໃຊ້ໃນການຕັ້ງຄ່າ Windows. ຣີສະຕາດເຣົາເຕີ ແລະແລັບທັອບຂອງທ່ານ.
- ປະສິດທິພາບຊ້າ: ປິດແອັບພລິເຄຊັນທີ່ບໍ່ຈໍາເປັນ. ກວດເບິ່ງການອັບເດດພື້ນຫຼັງ. ຮັບປະກັນພື້ນທີ່ຈັດເກັບຂໍ້ມູນຫວ່າງພຽງພໍ.
- ເຄື່ອງອ່ານລາຍນິ້ວມືບໍ່ເຮັດວຽກ: Ensure your finger is clean and dry. Re-register your fingerprint in Windows settings if issues persist.
ການຟື້ນຕົວລະບົບ
If your system experiences persistent issues, you can use Windows recovery options to reset or reinstall the operating system. Access these options via ການຕັ້ງຄ່າ > ລະບົບ > ການກູ້ຄືນ.
ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | ແລໍບທັອບ HP 15-dy2131wm |
| ຂະຫນາດຈໍສະແດງຜົນ | 15.6 ນິ້ວ |
| ຄວາມລະອຽດໜ້າຈໍ | - ຄວາມລະອຽດ 1920 x 1080 ພິກເຊວ (Full HD) |
| ໂຮງງານຜະລິດ | Intel Core i3-1115G4 |
| RAM | 8 GB DDR4 |
| ການເກັບຮັກສາ | SSD 256 GB |
| Graphics Coprocessor | Intel UHD Graphics (ປະສົມປະສານ) |
| ລະບົບປະຕິບັດການ | Windows 11 Home ໃນໂໝດ S |
| ການເຊື່ອມຕໍ່ໄຮ້ສາຍ | Bluetooth |
| ທ່າເຮືອ | USB Type-C, USB Type-A (x2), HDMI, SD Media Card Reader, Headphone/Microphone Combo |
| ກ້ອງຖ່າຍຮູບ | 720p HD Camera with Integrated Dual Array Digital Microphones |
| ຄຸນນະສົມບັດພິເສດ | Anti-Glare Coating, Fingerprint Reader, Numeric Keypad |
| ອາຍຸຫມໍ້ໄຟສະເລ່ຍ | ສູງສຸດ 8 ຊົ່ວໂມງ |
| ນ້ໍາຫນັກລາຍການ | 3.74 ປອນ |
| ສີ | ເງິນທໍາມະຊາດ |
ຂໍ້ມູນການຮັບປະກັນ
This product is sold as a renewed item. Renewed products typically come with a limited warranty provided by the seller or the Amazon Renewed program. Please refer to the specific warranty details provided at the time of purchase or contact the seller directly for information regarding your product's warranty coverage and return policy.
For general information on Amazon Renewed products, you may visit the Amazon Renewed Store.
ສະຫນັບສະຫນູນ
For technical assistance, driver downloads, or further support related to your HP Laptop, please visit the official HP Support website. You will need your product's serial number, which can usually be found on a sticker on the bottom of the laptop or in the system information within Windows.
ສະຫນັບສະຫນູນ HP Webເວັບໄຊ: support.hp.com
For issues related to your Amazon Renewed purchase, please contact the seller directly or Amazon Customer Service.