Poly Edge E220 IP Desk Phone User Manual

1. ບົດແນະນຳ

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

ຮູບພາບ: ທາງຫນ້າ view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.

2. ສິ່ງທີ່ຢູ່ໃນກ່ອງ

ກະລຸນາກວດສອບວ່າອົງປະກອບຕໍ່ໄປນີ້ລວມຢູ່ໃນຊຸດຂອງທ່ານ:

• Poly Edge E220 IP Desk Phone Unit
• ມືຖື
• ສາຍຄໍສາຍມືຖື
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• ຂາຕັ້ງ

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. ຄຸນລັກສະນະຂອງຜະລິດຕະພັນ

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth ປະ​ສົມ​ປະ​ສານ​: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• ຈໍສະແດງຜົນຄວາມລະອຽດສູງ: Provides clear visibility for call information and menu navigation.
• ສຽງ HD: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• ຄວາມສາມາດໃນການປະຊຸມການໂທ: Supports 3-way conferencing.

4. ການຕິດຕັ້ງແລະການຕິດຕັ້ງ

4.1 ການປະກອບໂທລະສັບ

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 ການເຊື່ອມຕໍ່ສາຍ

Locate the ports on the back and side of the phone unit.

ຮູບພາບ: ຂ້າງ view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Power Connection (if no PoE): If PoE is not available, connect an appropriate power adapter (not included) to the power port on the phone and then to a power outlet.
3. Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.

4.3 ການເປີດເຄື່ອງເບື້ອງຕົ້ນ

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. ຄໍາແນະນໍາການດໍາເນີນງານ

5.1 ໂທອອກ ແລະ ຮັບສາຍ

• ໂທອອກ: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• ເພື່ອຮັບສາຍ: Pick up the handset, press the Speaker button, or press the flashing line key.
• ເພື່ອວາງສາຍ: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 ການ​ນໍາ​ໃຊ້ Bluetooth​

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. ເປີດໃຊ້ Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. ການຈັບຄູ່ອຸປະກອນ: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. ການເຊື່ອມຕໍ່: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 ຄຸນສົມບັດຂັ້ນສູງ

• ຖື: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• ການໂອນຍ້າຍ: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• ກອງ​ປະ​ຊຸມ​: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• ຂໍ້ຄວາມສຽງ: Press the Voicemail button to access your voicemail messages.

6. ບໍາລຸງຮັກສາ

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• ທໍາຄວາມສະອາດ: ໃຊ້ຜ້າອ່ອນ, ແຫ້ງ, ແລະ ບໍ່ມີຂົນເພື່ອທຳຄວາມສະອາດພື້ນຜິວໂທລະສັບ ແລະ ຈໍສະແດງຜົນ. ສຳລັບຮອຍທີ່ຝັງແໜ້ນ, ໃຫ້ເຊັດອອກເລັກນ້ອຍampລ້າງຜ້າດ້ວຍນໍ້າ. ຫຼີກລ່ຽງການໃຊ້ສານເຄມີທີ່ຮຸນແຮງ, ນໍ້າຢາທໍາຄວາມສະອາດທີ່ມີສານຂັດ, ຫຼື ສະເປຣສີດ.
• ສະພາບແວດລ້ອມ: ຮັກສາໂທລະສັບໃນສະພາບແວດລ້ອມທີ່ແຫ້ງແລ້ງ, ຫ່າງຈາກແສງແດດໂດຍກົງ, ຄວາມຮ້ອນເກີນໄປ, ແລະຄວາມຊຸ່ມຊື່ນ.
• ການຄຸ້ມຄອງສາຍໄຟ: ຮັບປະກັນວ່າສາຍໄຟທັງໝົດຖືກຈັດລຽງຢ່າງເປັນລະບຽບ ແລະ ບໍ່ມີຄວາມເຄັ່ງຕຶງເພື່ອປ້ອງກັນຄວາມເສຍຫາຍຕໍ່ພອດ ຫຼື ສາຍໄຟ.
• ອັບເດດຊອບແວ: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. ການແກ້ໄຂບັນຫາ

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. ຂໍ້ມູນຈໍາເພາະ

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.