ຄູ່ມືການໃຊ້ງານ Square Reader (ລຸ້ນທີ 2)

ແນະນຳ

This manual provides essential information for the setup, operation, and maintenance of your Square Reader (2nd generation). Please read these instructions carefully to ensure proper use and optimal performance of your device.

ຕັ້ງຄ່າ

Follow these steps to set up your Square Reader and begin accepting payments.

ດາວໂຫຼດແອັບ Square Point of Sale: Install the free Square Point of Sale app on your compatible iOS or Android device.
ໄລ່ເອົາຜູ້ອ່ານ: Ensure your Square Reader is fully charged before first use. Connect it to a power source using the provided USB cable. The built-in battery is designed to last all day.
ເຊື່ອມຕໍ່ຜ່ານ Bluetooth: Open the Square Point of Sale app on your device. Navigate to the settings and select 'Connect a Reader'. Follow the on-screen prompts to pair your Square Reader wirelessly via Bluetooth LE. Once paired, the reader will remain connected to your device, eliminating the need to re-pair daily.

Three steps for setting up the Square Reader: Download app, Connect via Bluetooth, Press charge. — An infographic illustrating the three main steps to set up and use the Square Reader: 1. Download the Square Point of Sale app, 2. Connect Square Reader via Bluetooth, 3. Press charge to take a payment.

ຄໍາແນະນໍາການດໍາເນີນງານ

The Square Reader (2nd generation) supports various payment methods.

Accepting Chip and PIN Payments

Initiate a transaction in the Square Point of Sale app.
Insert the customer's chip card into the slot on the front of the Square Reader.
Instruct the customer to enter their PIN on your device (if required) and follow any on-screen prompts.
Wait for the transaction to complete and remove the card.

Hand inserting a chip card into the Square Reader (2nd generation). — This image shows a hand inserting a credit card with a chip into the slot of the Square Reader. The reader is white and square-shaped, with a green indicator light visible.

Accepting Contactless Payments (NFC, Apple Pay, Google Pay)

Initiate a transaction in the Square Point of Sale app.
Instruct the customer to hold their contactless card or NFC-enabled device (e.g., smartphone with Apple Pay or Google Pay) near the contactless symbol on the Square Reader.
Wait for the transaction to complete. A confirmation will appear on your device.

Hand tapping a contactless card on the Square Reader (2nd generation). — A hand is shown holding a credit card above the Square Reader, indicating a contactless payment. The reader has a contactless payment symbol on its surface.

Smartphone making a contactless payment with the Square Reader (2nd generation). — A smartphone is shown making a contactless payment by tapping it against the Square Reader. The phone screen displays a payment confirmation.

Manual Entry and Invoicing

The Square Point of Sale app also allows you to manually key in credit card numbers or send invoices directly to customers.

Person managing Square Point of Sale dashboard on a laptop. — A person is shown using a laptop to manage their business operations through the Square Point of Sale dashboard, with a smartphone displaying the Square app next to it.

ບໍາລຸງຮັກສາ

To ensure the longevity and proper functioning of your Square Reader, follow these maintenance guidelines:

ທໍາຄວາມສະອາດ: ໃຊ້ຜ້າແພທີ່ອ່ອນ, ແຫ້ງ, ບໍ່ມີຂີ້ເຫລັກເພື່ອເຮັດຄວາມສະອາດດ້ານນອກຂອງເຄື່ອງອ່ານ. ຫຼີກເວັ້ນການໃຊ້ເຄື່ອງເຮັດຄວາມສະອາດຂັດ, ສານລະລາຍ, ຫຼືສີດໃສ່ອຸປະກອນໂດຍກົງ.
ການສາກໄຟ: Regularly charge your reader using the provided USB cable. Avoid overcharging for extended periods.
ການເກັບຮັກສາ: ເກັບຮັກສາຜູ້ອ່ານໄວ້ໃນບ່ອນທີ່ເຢັນ, ແຫ້ງ, ຫ່າງຈາກແສງແດດໂດຍກົງແລະອຸນຫະພູມທີ່ຮຸນແຮງ.
ການຈັດການ: Handle the device with care. Avoid dropping it or exposing it to excessive force or moisture.

ການແກ້ໄຂບັນຫາ

If you encounter issues with your Square Reader, refer to the following common solutions:

ຜູ້ອ່ານບໍ່ໄດ້ເຊື່ອມຕໍ່:
- Ensure Bluetooth is enabled on your device and the reader is within range.
- Check if the reader's battery is charged.
- Restart both your mobile device and the Square Reader.
- Forget the device in your phone's Bluetooth settings and re-pair through the Square app.
Payment Not Processing:
- Verify the card is inserted correctly for chip payments or tapped correctly for contactless.
- Ensure the customer's card is valid and has sufficient funds.
- ກວດເບິ່ງການເຊື່ອມຕໍ່ອິນເຕີເນັດຂອງທ່ານ.
- Update the Square Point of Sale app to the latest version.
Reader Not Charging:
- ລອງໃຊ້ສາຍ USB ແລະອະແດັບເຕີໄຟອື່ນ.
- Ensure the charging port on the reader is clean and free of debris.

For further assistance, please refer to the official Square support webເວັບໄຊ.

ຂໍ້ມູນຈໍາເພາະ

ຄຸນສົມບັດ	ລາຍລະອຽດ
ຕົວແບບ	Square Reader (2nd generation)
ການເຊື່ອມຕໍ່	Bluetooth LE
ຄວາມເຂົ້າກັນໄດ້	ອຸປະກອນ iOS ແລະ Android
Supported Payment Types	Chip and PIN cards, Contactless cards (NFC), Apple Pay, Google Pay
Credit Card Processing Rate (Canada)	2.65% per transaction
INTERAC Debit Processing Rate (Canada)	0.75% + 7¢ per transaction
Fund Transfer Speed	1-2 ມື້ເຮັດວຽກ
ແບັດເຕີຣີ	Built-in, designed for all-day use

Comparison table of various Square payment devices and their features. — A detailed comparison table outlining different Square payment devices, including Square Reader, Square Stand, Square Kiosk, Square Handheld, Square Terminal, and Square Register, along with their payment types, device requirements, and internet connection methods.

ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

For information regarding the warranty of your Square Reader (2nd generation), please refer to the official Square website or the documentation included with your purchase. Square provides comprehensive support resources, including online help articles, community forums, and direct customer service.

ສະຫນັບສະຫນູນອອນໄລນ໌: ຢ້ຽມຢາມ squareup.com/help for detailed guides and FAQs.

	Square Reader FAQ: ການຈ່າຍເງິນແບບ contactless ແລະ chip ຄໍາຖາມທີ່ຖາມເລື້ອຍໆກ່ຽວກັບ Square Reader ສໍາລັບ contactless ແລະ chip, ກວມເອົາການຈັດສົ່ງ, ຄຸນສົມບັດ, ການສົ່ງຄືນ, ຄວາມເຂົ້າກັນໄດ້ຂອງອຸປະກອນ, ປະເພດການຈ່າຍເງິນ, ການຈັບຄູ່, ແລະການແກ້ໄຂບັນຫາ.
	ຄູ່ມືການເລີ່ມຕົ້ນຂອງ Square Terminal ຄູ່ມືສັ້ນໆກ່ຽວກັບການຕັ້ງຄ່າແລະການນໍາໃຊ້ Square Terminal ສໍາລັບການຍອມຮັບການຊໍາລະເງິນ, ລວມທັງຄໍາແນະນໍາການສາກໄຟ, ການໂຫຼດເຈ້ຍໃບຮັບເງິນ, ແລະວິທີການຊໍາລະ.
	ຄູ່ມືການຈ່າຍເງິນອອບໄລນ໌ Square: ການຈັດການການຂັດຂວາງການບໍລິການ ຄູ່ມືທີ່ສົມບູນແບບຈາກ Square ກ່ຽວກັບວິທີການຈັດການແລະດໍາເນີນການຈ່າຍເງິນອອບໄລນ໌ໃນລະຫວ່າງການບໍລິການອິນເຕີເນັດຫຼື Square ຂັດຂວາງ, ຮັບປະກັນທຸລະກິດຢ່າງຕໍ່ເນື່ອງ.
	Square Reader: ຄູ່ມືເລີ່ມຕົ້ນ ຄູ່ມືທີ່ສົມບູນແບບໃນການຕັ້ງຄ່າແລະການນໍາໃຊ້ Square Reader ສໍາລັບການຈ່າຍເງິນແບບ contactless, chip, ແລະ magstripe. ຮຽນຮູ້ກ່ຽວກັບການສາກໄຟ, ການຈັບຄູ່, ການຈ່າຍເງິນ, ການສົ່ງຄືນ, ແລະການປົກປ້ອງຮາດແວ.
	Square Reader ຄູ່ມືເລີ່ມຕົ້ນ ຄູ່ມືສັ້ນໆໃນການຕັ້ງຄ່າ ແລະການໃຊ້ Square Reader ຂອງທ່ານເພື່ອຈ່າຍເງິນແບບ contactless ແລະ chip, ລວມທັງການຈັບຄູ່, ວິທີການຊໍາລະເງິນ ແລະສະຖານະຫມໍ້ໄຟ.
	Square Reader FAQs: ຄວາມເຂົ້າກັນໄດ້, Wi-Fi, ການສາກໄຟ, ແລະການຈ່າຍເງິນ ຄຳຖາມທີ່ມັກຖາມເລື້ອຍໆກ່ຽວກັບ Square Reader, ກວມເອົາຄວາມເຂົ້າກັນໄດ້ຂອງອຸປະກອນ, ຄວາມຕ້ອງການ Wi-Fi, ການສາກໄຟ ແລະວິທີການຊໍາລະທີ່ຍອມຮັບ ເຊັ່ນ: contactless, chip, PIN, Apple Pay, ແລະ Google Pay.

Square Square Reader (2nd generation)