1. ຕັ້ງຄ່າ
1.1 ການແກະກ່ອງຄອມພິວເຕີໂນດບຸກ
Carefully remove the HP 17 Laptop from its packaging. Ensure all components are present, including the laptop and the AC power adapter.

Image: HP 17 Laptop with screen displaying a scenic background, viewed ຈາກມຸມ.
1.2 ການເຊື່ອມຕໍ່ກັບພະລັງງານ
Connect the AC power adapter to the laptop's AC Smart pin port and then to a power outlet. The laptop can operate on battery power for up to 8 hours, but it is recommended to fully charge the battery before first use.
1.3 ການເປີດເຄື່ອງເບື້ອງຕົ້ນ ແລະການຕິດຕັ້ງ Windows
Press the power button to turn on the laptop. Follow the on-screen instructions to complete the initial setup of Windows 11 Home. This process includes setting up your user account, network connection, and basic preferences.
2. ການໃຊ້ງານແລັບທັອບ
2.1 ຈໍສະແດງຜົນ ແລະໜ້າຈໍສຳຜັດ
The HP 17 Laptop features a 17.3-inch HD+ (1600 x 900) BrightView touchscreen display. You can interact with the operating system and applications using both traditional mouse/keyboard input and direct touch gestures on the screen.
2.2 ແປ້ນພິມ ແລະ ແຜ່ນສໍາຜັດ
The laptop includes a full-size backlit keyboard for comfortable typing in various lighting conditions. The integrated touchpad supports multi-touch gestures for navigation and control.
2.3 ເຄື່ອງອ່ານລາຍນິ້ວມື
Utilize the integrated fingerprint reader for secure and convenient login to Windows 11 Home. Configure your fingerprint in the Windows Settings for biometric authentication.
2.4 ພອດ ແລະການເຊື່ອມຕໍ່
The laptop provides various ports for connecting external devices:
- 2 x SuperSpeed USB Type-A ອັດຕາສັນຍານ 5Gbps: ສໍາລັບການເຊື່ອມຕໍ່ອຸປະກອນ USB ມາດຕະຖານ.
- 1 x SuperSpeed USB Type-C ອັດຕາສັນຍານ 5Gbps: ສໍາລັບການເຊື່ອມຕໍ່ອຸປະກອນ USB-C ທີ່ທັນສະໄຫມ.
- 1 x HDMI 1.4b: ສໍາລັບການເຊື່ອມຕໍ່ກັບຈໍສະແດງຜົນພາຍນອກຫຼືໂປເຈັກເຕີ.
- 1 x ຊຸດຫູຟັງ/ໄມໂຄຣໂຟນ: ສໍາລັບການປ້ອນຂໍ້ມູນສຽງແລະຜົນຜະລິດ.
- 1 x AC Smart pin: ສໍາລັບການເຊື່ອມຕໍ່ອະແດບເຕີພະລັງງານ.

Image: Left side of the HP 17 Laptop, illustrating the arrangement of the USB Type-A, HDMI, USB Type-C, and headphone/microphone combo ports.

Image: Right side of the HP 17 Laptop, showing the additional USB Type-A port and the AC Smart pin power input.
2.5 Webກ້ອງ ແລະ ສຽງ
The laptop is equipped with an HP True Vision 720p HD camera and integrated dual array digital microphones for video conferencing and communication. HD Audio with dual speakers provides clear sound output.
2.6 ການເຊື່ອມຕໍ່ໄຮ້ສາຍ
Integrated Wi-Fi and Bluetooth capabilities allow for wireless network access and connection to Bluetooth-enabled devices such as headphones or mice.
3. ບໍາລຸງຮັກສາ
3.1 ການເຮັດຄວາມສະອາດແລັບທັອບ
To clean the laptop, power it off and disconnect the power adapter. Use a soft, lint-free cloth slightly dampເຊັດດ້ວຍນໍ້າ ຫຼື ນໍ້າຢາເຊັດໜ້າຈໍສຳລັບໜ້າຈໍ. ສຳລັບແປ້ນພິມ ແລະ ຕົວເຄື່ອງ, ໃຫ້ໃຊ້ຜ້າແຫ້ງ ຫຼື ເຊັດໃຫ້ແຫ້ງເລັກນ້ອຍamp ຜ້າ. ຫຼີກເວັ້ນການສານເຄມີທີ່ຮຸນແຮງຫຼືວັດສະດຸຂັດ.
3.2 ການດູແລຫມໍ້ໄຟ
The laptop uses a 3-cell, 41 Wh Li-ion prismatic battery. To maximize battery lifespan, avoid extreme temperatures and prolonged storage at full or empty charge. Periodically allow the battery to discharge partially before recharging.
3.3 ການປັບປຸງຊອບແວ
Regularly update Windows 11 Home and HP drivers to ensure optimal performance, security, and compatibility. Updates can be managed through Windows Settings and the HP Support Assistant application.
3.4 ການຄຸ້ມຄອງການເກັບຮັກສາ
The 1TB PCIe NVMe M.2 Solid State Drive provides fast storage. Regularly back up important data and manage disk space by uninstalling unused applications and deleting unnecessary files.
4. ການແກ້ໄຂບັນຫາ
4.1 ບັນຫາທົ່ວໄປ ແລະການແກ້ໄຂ
- ແລັບທັອບບໍ່ເປີດ: ໃຫ້ແນ່ໃຈວ່າອະແດັບເຕີ AC ເຊື່ອມຕໍ່ຢ່າງປອດໄພ ແລະປລັກສຽບໄຟເຮັດວຽກໄດ້. ລອງຮ້ານອື່ນ.
- ບັນຫາການສະແດງ: ຖ້າໜ້າຈໍຫວ່າງເປົ່າ, ລອງເຊື່ອມຕໍ່ຈໍພາບພາຍນອກເພື່ອກວດສອບວ່າບັນຫາເກີດຂຶ້ນກັບຈໍພາບຂອງແລັບທັອບຫຼືບໍ່. ປິດເປີດແລັບທັອບຄືນໃໝ່.
- ບໍ່ມີການເຊື່ອມຕໍ່ Wi-Fi: ກວດເບິ່ງວ່າ Wi-Fi ຖືກເປີດໃຊ້ຢູ່ໃນການຕັ້ງຄ່າ Windows. ຣີສະຕາດເຣົາເຕີ ແລະແລັບທັອບຂອງເຈົ້າ.
- ປະສິດທິພາບຊ້າ: ປິດແອັບພລິເຄຊັນທີ່ບໍ່ຈໍາເປັນ, ກວດເບິ່ງຂະບວນການໃນພື້ນຫລັງ, ແລະຮັບປະກັນພື້ນທີ່ຈັດເກັບຂໍ້ມູນທີ່ພຽງພໍ.
4.2 ຕິດຕໍ່ສະຫນັບສະຫນູນ
If you encounter issues that cannot be resolved with the above steps, please refer to the official HP support webເວັບໄຊ ຫຼືຕິດຕໍ່ບໍລິການລູກຄ້າຂອງ HP ສໍາລັບການຊ່ວຍເຫຼືອເພີ່ມເຕີມ.
5. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | HP 17z |
| ໂຮງງານຜະລິດ | AMD Ryzen 5 5625U (6 cores, 12 threads, up to 4.3GHz) |
| RAM | 32GB DDR4 SDRAM |
| ການເກັບຮັກສາ | ໄດຣຟ໌ສະເຕດ PCIe NVMe M.2 ຂະໜາດ 1TB |
| ຈໍສະແດງຜົນ | 17.3" HD+ (1600 x 900) Touchscreen, BrightView, 250 nits |
| ຮູບພາບ | AMD Radeon Graphics (ປະສົມປະສານ) |
| ລະບົບປະຕິບັດການ | ໜ້າຫຼັກ Windows 11 |
| ທ່າເຮືອ | 2x USB-A 5Gbps, 1x USB-C 5Gbps, 1x HDMI 1.4b, 1x Headphone/Mic Combo, 1x AC Smart pin |
| ການເຊື່ອມຕໍ່ໄຮ້ສາຍ | Wi-Fi (802.11ax), Bluetooth |
| Webກ້ອງ | ກ້ອງຖ່າຍຮູບ HP True Vision 720p HD |
| ສຽງ | HD Audio with Dual speakers |
| ແບັດເຕີຣີ | 3-cell, 41 Wh Li-ion prismatic (up to 8 hours) |
| ຂະໜາດ (LxWxH) | 15.78 x 10.15 x 0.78 ນິ້ວ |
| ນ້ຳໜັກ | 4.58 lbs |
| ສີ | ເງິນ |
6. ຂໍ້ມູນການຮັບປະກັນ
Your HP 17 Laptop 17z is covered by a standard limited warranty provided by HP. The specific terms and duration of the warranty may vary by region and purchase date. Please refer to the warranty documentation included with your product or visit the official HP webສະຖານທີ່ສໍາລັບຂໍ້ມູນລະອຽດກ່ຽວກັບການຄຸ້ມຄອງການຮັບປະກັນ, ຂໍ້ກໍານົດ, ແລະເງື່ອນໄຂ.
7. ສະຫນັບສະຫນູນ
For technical support, driver downloads, software updates, and additional product information, please visit the official HP Support webເວັບໄຊທ໌. ທ່ານສາມາດຊອກຫາຊັບພະຍາກອນທີ່ສົມບູນແບບ, ຄຳຖາມທີ່ຖືກຖາມເລື້ອຍໆ, ແລະຕົວເລືອກການຕິດຕໍ່ສຳລັບການບໍລິການລູກຄ້າ.
ສະຫນັບສະຫນູນ HP Webເວັບໄຊ: https://support.hp.com