ແນະນຳ
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
ເນື້ອໃນຊຸດ
Before proceeding with the setup, please ensure all components are present in the package.

ລາຍລະອຽດຮູບພາບ: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- ສາຍສາກ
- ກະເປົ໋າອ່ອນ
- ເອກະສານການປະຕິບັດຕາມ
- ຄູ່ມືດ່ວນ
- ຄູ່ມືຄວາມປອດໄພ
ຕັ້ງຄ່າ
1. ການສາກຫູຟັງ
Before initial use, fully charge the headset.
- ເຊື່ອມຕໍ່ສາຍສາກກັບຊ່ອງສຽບສາຍສາກຂອງຊຸດຫູຟັງ.
- ເຊື່ອມຕໍ່ປາຍອີກດ້ານໜຶ່ງຂອງສາຍສາກໄຟເຂົ້າກັບແຫຼ່ງພະລັງງານ USB (ເຊັ່ນ: ພອດ USB ຂອງຄອມພິວເຕີ, ອະແດບເຕີຕິດຝາ USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

ລາຍລະອຽດຮູບພາບ: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. ຮູບແບບການນຸ່ງເສື້ອ
The headset offers a 3-in-1 wearing style system for customized comfort.
- ສາຍພັນຫົວ: For traditional over-the-head wear.
- ຕຸ້ມຫູ: For a discreet, single-ear fit.
- ສາຍຄໍ: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

ລາຍລະອຽດຮູບພາບ: ດ້ານໜ້າ view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
ຄໍາແນະນໍາການດໍາເນີນງານ
1. ເປີດ/ປິດ
- ເພື່ອເປີດເຄື່ອງ, ໃຫ້ກົດປຸ່ມເປີດປິດຄ້າງໄວ້ຈົນກ່ວາໄຟຕົວຊີ້ວັດຈະສະຫວ່າງ.
- To power off, press and hold the Power button until the indicator light turns off.
2. ການຄຸ້ມຄອງການໂທ
- ຮັບ/ສາຍໂທ: ກົດປຸ່ມໂທ.
- ປະຕິເສດການໂທ: ກົດປຸ່ມໂທຄ້າງໄວ້.
- ການປັບລະດັບສຽງ: ໃຊ້ປຸ່ມເພີ່ມສຽງ (+) ແລະ ຫຼຸດສຽງ (-) ໃນຊຸດຫູຟັງ.
- ປິດສຽງໄມໂຄຣໂຟນ: ກົດປຸ່ມປິດສຽງຢູ່ເທິງຫູຟັງໄມໂຄຣໂຟນ.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

ລາຍລະອຽດຮູບພາບ: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

ລາຍລະອຽດຮູບພາບ: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
ບໍາລຸງຮັກສາ
1. ທໍາຄວາມສະອາດ
- Wipe the headset and dongle with a soft, dry cloth.
- ຢ່າໃຊ້ນໍ້າຢາທໍາຄວາມສະອາດ ຫຼື ຕົວລະລາຍ.
- ໃຫ້ແນ່ໃຈວ່າຈຸດເຊື່ອມຕໍ່ການສາກໄຟສະອາດ ແລະ ບໍ່ມີສິ່ງເສດເຫຼືອ.
2. ການເກັບຮັກສາ
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

ລາຍລະອຽດຮູບພາບ: ດ້ານຂ້າງfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
ການແກ້ໄຂບັນຫາ
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| ຄຸນະພາບສຽງບໍ່ດີ | Interference, low battery, or distance from dongle. |
|
| ຊຸດຫູຟັງບໍ່ໄດ້ຈັບຄູ່ | Dongle not recognized or pairing mode not activated. |
|
ຂໍ້ມູນຈໍາເພາະ
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- ຊື່ຕົວແບບ: IMPACT SDW 5011
- ເຕັກໂນໂລຍີການເຊື່ອມຕໍ່: ໄຮ້ສາຍ (DECT)
- ຮູບແບບການໃສ່: Headband, Ear Hook, Neckband (3-in-1)
- ອຸປະກອນທີ່ເຂົ້າກັນໄດ້: PC, UC Softphones
- ຊ່ວງຄວາມຖີ່: 20 Hz - 20,000 Hz
- ຊີວິດຫມໍ້ໄຟ: Approximately 4 hours (talk time)
- ນ້ໍາຫນັກລາຍການ: 2 ອອນ
- ຄຸນນະສົມບັດພິເສດ: Ear Hook, Plug and Play, Robust design
- ການຄວບຄຸມສິ່ງລົບກວນ: None (focus on speech intelligibility)
- ຜູ້ຜະລິດ: EPOS
- UPC: 840064407816
ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
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