ຄູ່ມືຜູ້ໃຊ້ເຣົາເຕີ VPN DrayTek Vigor 2927AX Dual WAN Ethernet Firewall

1. ບົດແນະນຳ

This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.

2. ຂໍ້ມູນຄວາມປອດໄພ

• Ensure the router is placed in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
• Use only the power adapter supplied with the device. Using an incorrect adapter may damage the router and void the warranty.
• Do not open the router casing. ອ້າງອີງການບໍລິການທັງໝົດໃຫ້ກັບບຸກຄະລາກອນທີ່ມີຄຸນວຸດທິ.
• ຮັກສາອຸປະກອນໃຫ້ຫ່າງຈາກເດັກນ້ອຍ.
• ຕັດການເຊື່ອມຕໍ່ໄຟຟ້າໃນເວລາເກີດພະຍຸໄຟຟ້າ ຫຼືເມື່ອບໍ່ໄດ້ໃຊ້ເປັນເວລາດົນນານ.

3. ເນື້ອໃນຊຸດ

ກວດ​ສອບ​ວ່າ​ຊຸດ​ຂອງ​ທ່ານ​ມີ​ລາຍ​ການ​ດັ່ງ​ຕໍ່​ໄປ​ນີ້​:

• DrayTek Vigor 2927AX Router
• Power Adapter
• ສາຍອີເທີເນັດ
• ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ

4. ຮາດແວຫຼາຍກວ່າview

4.1 ກະດານດ້ານ ໜ້າ

The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

ຮູບພາບ: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).

1. ຕົວຊີ້ວັດສະຖານະ LED: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
2. 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
3. Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
4. 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.

4.2 ແຜງດ້ານຫລັງ

The rear panel typically includes the power input, power switch, and a factory reset button.

• ການປ້ອນຂໍ້ມູນພະລັງງານ: ເຊື່ອມຕໍ່ກັບອະແດບເຕີພະລັງງານທີ່ສະໜອງໃຫ້.
• ສັບປ່ຽນພະລັງງານ: ເປີດ ຫຼືປິດ router.
• ປຸ່ມຣີເຊັດເປັນຄ່າໂຮງງານ: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.

5. ຕັ້ງຄ່າ

5.1 ການເຊື່ອມຕໍ່ເບື້ອງຕົ້ນ

1. ເຊື່ອມຕໍ່ພະລັງງານ: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
2. ເຊື່ອມຕໍ່ WAN:
   • For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 port using an Ethernet cable.
   • If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 ທ່າເຮືອ.
   • For 3G/4G/5G failover, insert a compatible USB modem into one of the USB ທ່າເຮືອ.
3. ເຊື່ອມຕໍ່ LAN: Connect a computer or network switch to any of the LAN ports (P1-P5) ໃຊ້ສາຍອີເທີເນັດ.

ຮູບພາບ: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.

5.2 ການເຂົ້າເຖິງ Web ການໂຕ້ຕອບ

1. ໃຫ້ແນ່ໃຈວ່າຄອມພິວເຕີຂອງທ່ານເຊື່ອມຕໍ່ກັບພອດ LAN ຂອງເຣົາເຕີ.
2. ເປີດ ກ web browser (ເຊັ່ນ: Chrome, Firefox, Edge).
3. ໃນແຖບທີ່ຢູ່, ໃຫ້ພິມທີ່ຢູ່ IP ເລີ່ມຕົ້ນ: 192.168.1.1 ແລະກົດ Enter.
4. ໃສ່ຊື່ຜູ້ໃຊ້ເລີ່ມຕົ້ນ (admin) ແລະລະຫັດຜ່ານ (admin). It is highly recommended to change the default password immediately after the first login for security purposes.

5.3 ການຕັ້ງຄ່າພື້ນຖານ

Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.

• ການຕັ້ງຄ່າ WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
• ການຕັ້ງຄ່າ Wi-Fi: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.

6. ຄໍາແນະນໍາການດໍາເນີນງານ

6.1 Dual WAN Load Balancing and Failover

The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

ຮູບພາບ: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.

• ການດຸ່ນດ່ຽງການໂຫຼດ: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > General Setup.
• ລົ້ມເຫລວ: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.

6.2 ການຕັ້ງຄ່າ VPN

The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

ຮູບພາບ: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.

• SSL VPN: Provides clientless remote access via a web browser. Configure under VPN and Remote Access > SSL VPN.
• IPsec/PPTP/L2TP VPN: For site-to-site connections and client-based remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.
• ເປີດ VPN: Supports OpenVPN for flexible and secure VPN connections.

6.3 Wi-Fi 6 (802.11ax) Wireless

The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

ຮູບພາບ: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.

• ແຖບຄູ່: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under Wireless LAN > General Setup.
• Wi-Fi ແຂກ: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.

6.4 VLANs (Virtual Local Area Networks)

VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

ຮູບພາບ: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.

• Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.

6.5 Firewall and Content Filtering

The router includes an advanced firewall and content filtering features to protect your network.

• Firewall: Configure rules to control inbound and outbound traffic under Firewall > Filter Setup.
• ການກັ່ນຕອງເນື້ອຫາ: Block access to specific websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).

6.6 ຄຸນນະພາບການບໍລິການ (QoS)

QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

ຮູບພາບ: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.

• Configure QoS rules under Bandwidth Management > QoS.

7. ບໍາລຸງຮັກສາ

7.1 ການອັບເດດເຟີມແວ

Regularly update the router's firmware to ensure optimal performance, security, and access to new features.

1. Download the latest firmware from the official DrayTek webເວັບໄຊ.
2. ເຂົ້າເຖິງ router ຂອງ web interface and navigate to System Maintenance > Firmware Upgrade.
3. Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.

7.2 ການຕັ້ງຄ່າການສຳຮອງຂໍ້ມູນ ແລະ ການກູ້ຄືນຂໍ້ມູນ

It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.

• To back up, go to System Maintenance > Configuration Backup.
• To restore, use the same menu and upload your saved configuration file.

7.3 ຣີເຊັດເປັນຄ່າໂຮງງານ

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.

• ການຣີເຊັດຮາດແວ: With the router powered on, use a paperclip to press and hold the ຣີເຊັດເປັນຄ່າໂຮງງານ button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
• ຣີເຊັດຊອບແວ: ທ່ອງໄປຫາ System Maintenance > Factory Default ໃນ web ການໂຕ້ຕອບ.

8. ການແກ້ໄຂບັນຫາ

• ບໍ່ມີການເຂົ້າເຖິງອິນເຕີເນັດ:
  • Check WAN LED status. If off, verify cable connection to modem/ONT.
  • Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web ການໂຕ້ຕອບ.
  • Restart the modem/ONT and then the router.
• ບໍ່ສາມາດເຂົ້າເຖິງໄດ້ Web ການໂຕ້ຕອບ:
  • Ensure your computer's IP address is set to obtain automatically (DHCP).
  • Verify physical connection to a LAN port.
  • Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
• ຄວາມໄວ Wi-Fi ຊ້າ:
  • ກວດສອບການລົບກວນຈາກອຸປະກອນ ຫຼື ເຄືອຂ່າຍອື່ນໆ.
  • Ensure your devices support Wi-Fi 6 (802.11ax) for optimal performance.
  • Adjust Wi-Fi channels to less congested ones.
  • ໃຫ້ແນ່ໃຈວ່າ router ຕັ້ງຢູ່ໃຈກາງແລະບໍ່ມີອຸປະສັກ.
• ບັນຫາການເຊື່ອມຕໍ່ VPN:
  • Verify VPN server and client configurations match.
  • Check firewall rules to ensure VPN traffic is allowed.
  • Ensure correct authentication credentials are used.

9. ຂໍ້ມູນຈໍາເພາະ

10. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek webເວັບໄຊ.

For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.

• ທາງການ Webເວັບໄຊ: www.draytek.com
• ສະ​ຫນັບ​ສະ​ຫນູນ Portal​: ອ້າງເຖິງເຈົ້າໜ້າທີ່ webສະຖານທີ່ສໍາລັບການຕິດຕໍ່ສະຫນັບສະຫນູນພາກພື້ນແລະຊັບພະຍາກອນ.