ແນະນຳ
This manual provides essential information for setting up, operating, and maintaining your Microsoft Surface Laptop Go. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
ສິນຄ້າເກີນview
The Microsoft Surface Laptop Go is a lightweight and portable laptop designed for everyday use, featuring a 12.4-inch PixelSense touchscreen display and a full-size keyboard with a large trackpad.

ຮູບ 1: ດ້ານຫນ້າ view ຂອງ Microsoft Surface Laptop Go, showcasing ຈໍສະແດງຜົນ 12.4 ນິ້ວ ແລະແປ້ນພິມ.
ຄຸນນະສົມບັດທີ່ສໍາຄັນ:
- 12.4-inch PixelSense 1536 × 1024 (148 ppi) interactive touchscreen display.
- Integrated 720p HD camera for clear video calls.
- Built-in USB-C and USB-A ports, Surface Connect, and a headphone jack for essential accessory connections.
- Full-size keyboard with a large trackpad for comfortable all-day input.
- Pre-installed with Windows 10 and Office Home & Business 2019, providing reliable security and immediate access to essential applications like Word and Excel.
ຕັ້ງຄ່າ
1. Unboxing ແລະການກວດກາເບື້ອງຕົ້ນ
Carefully remove the Surface Laptop Go from its packaging. Inspect the device and all included accessories for any signs of damage. The package should contain the Surface Laptop Go, power supply, and quick start guide.
2. ການເຊື່ອມຕໍ່ການສະຫນອງພະລັງງານ
Connect the power supply to the Surface Connect port on your laptop. Plug the other end into a wall outlet. The battery will begin charging automatically.

ຮູບ 2: ຂ້າງ view illustrating the USB-A, USB-C, and headphone jack ports for connectivity.
3. First Boot ແລະ Windows Setup
Press the power button located on the keyboard to turn on your Surface Laptop Go. Follow the on-screen instructions to complete the Windows 10 setup process, including language selection, network connection, and user account creation.
ຄໍາແນະນໍາການດໍາເນີນງານ
1. ເປີດ/ປິດ ແລະໂໝດນອນ
- ເປີດ: ກົດປຸ່ມເປີດປິດ.
- ປິດພະລັງງານ: ຄລິກທີ່ປຸ່ມເລີ່ມຕົ້ນ, ຈາກນັ້ນເປີດປິດ > ປິດລົງ.
- ຮູບແບບການນອນ: ປິດຝາ ຫຼືຄລິກປຸ່ມເລີ່ມຕົ້ນ, ຈາກນັ້ນເປີດປິດ > ນອນ.
2. ການນໍາໃຊ້ Keyboard ແລະ Trackpad
The Surface Laptop Go features a full-size keyboard and a large precision trackpad for intuitive navigation and typing.

ຮູບທີ 3: ລາຍລະອຽດ view of the keyboard and trackpad layout. Note: The image shows an English keyboard layout; actual product may have a Japanese layout.
3. ເຊື່ອມຕໍ່ອຸປະກອນເສີມ
ໃຊ້ພອດທີ່ມີຢູ່ເພື່ອເຊື່ອມຕໍ່ອຸປະກອນພາຍນອກ:
- ຜອດ USB-C: ສຳລັບການໂອນຂໍ້ມູນ, ການສົ່ງວິດີໂອອອກ ແລະ ການສາກໄຟອຸປະກອນທີ່ເຂົ້າກັນໄດ້.
- ພອດ USB-A: ສໍາລັບການເຊື່ອມຕໍ່ອຸປະກອນ USB ມາດຕະຖານເຊັ່ນ: ເມົາສ໌, ແປ້ນພິມ, ຫຼືໄດຣຟ໌ພາຍນອກ.
- ຫູຟັງ Jack: ສໍາລັບການເຊື່ອມຕໍ່ຫູຟັງຫຼືລໍາໂພງພາຍນອກ.
- Surface Connect Port: ສຳລັບພະລັງງານ ແລະ ການເຊື່ອມຕໍ່ອຸປະກອນເສີມ Surface Dock.
ບໍາລຸງຮັກສາ
1. ການເຮັດຄວາມສະອາດອຸປະກອນຂອງທ່ານ
ເພື່ອເຮັດຄວາມສະອາດໜ້າຈໍ, ໃຫ້ໃຊ້ຜ້າແພອ່ອນໆທີ່ບໍ່ມີເສັ້ນດ່າງ dampened with water or a screen cleaner. For the keyboard and chassis, use a soft, dry cloth. Avoid abrasive materials or harsh chemicals.
2. ການດູແລຫມໍ້ໄຟ
To maximize battery life, avoid extreme temperatures and fully discharging the battery frequently. It is recommended to keep the battery charged between 20% and 80% for optimal longevity.
3. ການປັບປຸງຊອບແວ
ກວດສອບ ແລະຕິດຕັ້ງການອັບເດດ Windows ເປັນປະຈຳເພື່ອຮັບປະກັນວ່າລະບົບຂອງເຈົ້າມີແທັບປ້ອງກັນຄວາມປອດໄພຫຼ້າສຸດ ແລະການປັບປຸງປະສິດທິພາບ. ໄປທີ່ ການຕັ້ງຄ່າ > ອັບເດດ ແລະຄວາມປອດໄພ > Windows Update.
ການແກ້ໄຂບັນຫາ
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ອຸປະກອນບໍ່ເປີດ. | Low battery or power supply issue. | Ensure the power supply is securely connected and plugged into a working outlet. Allow the device to charge for at least 15 minutes before attempting to power on again. |
| ໜ້າຈໍຫວ່າງເປົ່າ ຫຼື ບໍ່ຕອບສະໜອງ. | System crash or display driver issue. | Perform a force restart by holding the power button for 10-15 seconds until the Microsoft logo appears. If the issue persists, check for display driver updates. |
| ບັນຫາການເຊື່ອມຕໍ່ Wi-Fi. | Incorrect network settings or driver issues. | Restart your router and the Surface Laptop Go. Verify Wi-Fi settings in Windows. Update network drivers if necessary. |
ຂໍ້ມູນຈໍາເພາະ
- ຍີ່ຫໍ້: Microsoft
- ຊື່ຕົວແບບ: THH-00034
- ຈໍສະແດງຜົນ: 12.4-inch PixelSense (1536 x 1024 pixels, 148 ppi)
- ໜ່ວຍປະມວນຜົນ: 10th Gen Intel® Core™ i5-1035G1
- RAM: 8 GB
- ການເກັບຮັກສາ: SSD 128 GB
- ລະບົບປະຕິບັດການ: Windows 10
- ຮູບພາບ: ປະສົມປະສານ Intel Graphics
- ພອດ: 1x USB-C, 1x USB-A, 1x Surface Connect, 3.5mm Headphone Jack
- ກ້ອງຖ່າຍຮູບ: 720p HD f2.0 camera (front-facing)
- ໄຮ້ສາຍ: Wi-Fi 802.11a/b/g/n/ac, Bluetooth
- ຊີວິດຫມໍ້ໄຟ: ສູງສຸດ 13 ຊົ່ວໂມງ (ການໃຊ້ອຸປະກອນປົກກະຕິ)
- ຂະໜາດ: 31 x 23.3 x 5.4 cm
- ນ້ຳໜັກ: ປະມານ 1.69 g
- ສີ: ນ້ຳກ້ອນ
ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
Your Microsoft Surface Laptop Go comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included in your product packaging or visit the official Microsoft support webເວັບໄຊ.
For technical support, driver downloads, and additional resources, please visit the official Microsoft Support webເວັບໄຊ: support.microsoft.com/surface