Tenveo VHD3U

Tenveo VHD3U PTZ Video Conference Camera Instruction Manual

Brand: Tenveo | Model: VHD3U

1. ຜະລິດຕະພັນເກີນview

The Tenveo VHD3U USB PTZ Video Conference Camera is designed for high-definition video conferencing, live streaming, and various communication needs. It features 3X optical zoom, 1080P Full HD video output, and a 1/2.9'' SONY CMOS Sensor for clear image quality. Its pan/tilt capabilities and preset functions offer flexible control for diverse environments.

Tenveo VHD3U PTZ Video Conference Camera
Figure 1: Tenveo VHD3U PTZ Video Conference Camera.

ວິດີໂອທີ 1: ທົ່ວໄປກ່ຽວກັບview of the Tenveo VHD USB camera, highlighting its features and applications.

2. ເນື້ອໃນຊຸດ

ກວດ​ສອບ​ວ່າ​ລາຍ​ການ​ທັງ​ຫມົດ​ແມ່ນ​ມີ​ຢູ່​ໃນ​ຊຸດ​:

  • FHD Conference Camera
  • ການຄວບຄຸມໄລຍະໄກ IR
  • ການສະຫນອງພະລັງງານ
  • ສາຍ USB
  • ຄູ່ມືຜູ້ໃຊ້
  • ຕິດຝາ
  • ສະກູຕິດ
Package contents including camera, remote, cables, and mounting hardware
Figure 2: Included accessories and camera dimensions.

3. ຄຸນນະສົມບັດທີ່ສໍາຄັນ

  • ວິດີໂອ 1080P ເຕັມ HD: Equipped with a 3x optical zoom wide-angle lens and a 1/2.9'' SONY CMOS Sensor for 1080P FHD video output.
  • ການເຄື່ອນໄຫວ Pan/Tilt ທີ່ລຽບງ່າຍ: Remotely controllable with 350° horizontal rotation (±175°) and 180° vertical rotation (±90°).
  • ຕຳແໜ່ງທີ່ຕັ້ງໄວ້ລ່ວງໜ້າ: Supports 10 presets via IR Remote Control and up to 64 presets via RS232 and RS485 interfaces.
  • ພລັກອິນ USB: No additional drivers required for quick setup with laptops, desktops, or Smart TVs.
  • ຄວາມເຂົ້າກັນໄດ້ທົ່ວໂລກ: Compatible with popular video conferencing software including Zoom, Skype, YouTube, Microsoft Teams, and more. Supports Windows, Mac, Linux, and Android.
  • ທາງ​ເລືອກ​ການ​ຕິດ​ຕັ້ງ​ຫຼາຍ​: Supports desktop, monitor, tripod, wall, or ceiling mounting.
Comparison of 1X and 3X optical zoom for the Tenveo PTZ camera
Figure 3: Demonstrating the 3X optical zoom capability.
ແຜນວາດສະແດງການເລື່ອນ ແລະອຽງຂອງກ້ອງ
Figure 4: Pan and Tilt movement range of the camera.

4. ການຕິດຕັ້ງແລະການຕິດຕັ້ງ

4.1 Basic USB Connection

Connect the camera to your computer using the provided USB cable. Ensure the power adapter is connected to the camera and a power outlet. The camera is plug-and-play, requiring no additional drivers for basic functionality.

USB Plug & Play setup with remote control presets
Figure 5: Simple USB connection for immediate use.

4.2 ຕົວເລືອກການຕິດຕັ້ງ

The camera offers versatile mounting options to suit your conference room or streaming setup:

  • ການຈັດວາງ desktop
  • ຕິດ​ຕາມ​ກວດ​ກາ​
  • ການ​ຕິດ​ຕັ້ງ Tripod​
  • Wall mounting (hardware included)
  • ການຕິດຕັ້ງເພດານ
Diagram showing various installation options: desktop, wall, ceiling, and tripod
Figure 6: Various installation methods for the Tenveo PTZ camera.

4.3 Multi-Camera Connection via PTZ Controller

For setups requiring multiple cameras, the VHD3U can be integrated with a PTZ controller using RS485 protocol. This allows for centralized control of multiple units.

Video 2: Demonstrates how to connect multiple cameras using a PTZ controller via RS485 protocol for expanded conference setups.

5. ຄໍາແນະນໍາການດໍາເນີນງານ

5.1 ການໃຊ້ຣີໂໝດຄວບຄຸມ IR

The included IR remote control allows for easy adjustment of pan, tilt, and zoom functions. You can also set and recall up to 10 preset camera positions for quick scene changes.

Diagram showing wide angle view and horizontal rotation of the camera
Figure 7: Camera's wide-angle view and horizontal pan capabilities.

5.2 Advanced Control with Joystick/Keyboard Controller

For professional installations, the camera can be controlled via a dedicated joystick or keyboard controller using RS232 or RS485 protocols. This enables precise control and management of up to 64 preset positions.

Video 3: Illustrates controlling the Tenveo PTZ camera using a joystick controller, demonstrating pan, tilt, and zoom functions.

Video 4: Shows how to control Tenveo PTZ cameras using a keyboard controller via RS485, including setting DIP switches for camera addresses.

6. ບໍາລຸງຮັກສາ

To ensure optimal performance and longevity of your Tenveo VHD3U camera, follow these maintenance guidelines:

  • ທໍາຄວາມສະອາດ: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive cleaners or solvents.
  • ການເກັບຮັກສາ: ເມື່ອບໍ່ໄດ້ໃຊ້ງານເປັນເວລາດົນ, ໃຫ້ເກັບຮັກສາກ້ອງຖ່າຍຮູບໄວ້ໃນບ່ອນທີ່ເຢັນ, ແຫ້ງ ແລະ ຫ່າງຈາກແສງແດດໂດຍກົງ ແລະ ຝຸ່ນທີ່ຫຼາຍເກີນໄປ.
  • ການຄຸ້ມຄອງສາຍໄຟ: Ensure all cables are neatly organized and not under strain to prevent damage to connectors or ports.
  • ການອັບເດດເຟີມແວ: Periodically check the Tenveo website for firmware updates to enhance performance and add new features.

7. ການແກ້ໄຂບັນຫາ

If you encounter issues with your Tenveo VHD3U camera, refer to the following common troubleshooting steps:

  • ບໍ່ມີພະລັງງານ: Ensure the power adapter is securely connected to both the camera and a working power outlet. Check the power indicator light on the camera.
  • ບໍ່ມີຜົນຜະລິດວິດີໂອ: Verify the USB cable connection to your computer. Ensure the correct camera is selected in your video conferencing software. Try a different USB port or cable.
  • ບັນຫາຄຸນນະພາບຮູບພາບ: Check for proper lighting in the room. Ensure the lens is clean and free from smudges. Adjust focus settings if available.
  • ການຄວບຄຸມໄລຍະໄກບໍ່ຕອບສະຫນອງ: Check the batteries in the remote control. Ensure there are no obstructions between the remote and the camera's IR receiver.
  • PTZ Movement Issues: Confirm that the camera is powered on and connected. If using a controller, ensure it is properly configured and connected to the camera(s).

For further assistance, please contact Tenveo customer support.

8. ຂໍ້ມູນຈໍາເພາະ

ຄຸນສົມບັດລາຍລະອຽດ
ຂະໜາດສິນຄ້າ6.5 x 9.72 x 6.73 ນິ້ວ
ນ້ໍາຫນັກລາຍການ4.18 ປອນ
ໝາຍເລກຕົວແບບVHD3U
ເທັກໂນໂລຍີເຊັນເຊີຮູບພາບCMOS
ຄວາມລະອຽດການຖ່າຍວິດີໂອ1080p, 720p
ຄວາມຍາວໂຟກັສສູງສຸດ10.05 ມິນລິແມັດ
ຮູຮັບແສງສູງສຸດ1.7 f
ຮູບ​ແບບ​ການ​ຖ່າຍ​ຮູບ​ວິ​ດີ​ໂອ​MJPEG / YUY2 / H.264
ຮູບແບບສຽງທີ່ຮອງຮັບAAC, PCM
ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ອິນຟາເຣດ, USB

9. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

Tenveo offers comprehensive support for your VHD3U camera:

  • ການຮັບປະກັນ 3 ປີ: Enjoy peace of mind with a 3-year product warranty.
  • ສະຫນັບສະຫນູນດ້ານວິຊາການຕະຫຼອດຊີວິດ: Access lifetime technical support services, including firmware upgrades.
  • ການຄໍ້າປະກັນຄືນເງິນ 30 ວັນ: A 30-day money-back guarantee is provided for your satisfaction.
  • ບໍລິການລູກຄ້າ: Contact Tenveo customer service for any questions or assistance; responses are typically provided within 12 hours.
Tenveo warranty and support information including 3-year guarantee and lifetime technical support
ຮູບ 8: ເກີນview of Tenveo's commitment to customer satisfaction and support.

ເອກະສານທີ່ກ່ຽວຂ້ອງ - VHD3U

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