Avaya 9504 IP Phone (Model 700500206) User Manual

ແນະນຳ

This manual provides comprehensive instructions for the Avaya 9504 IP Phone, a digital phone designed for use with Avaya IP Office systems. It covers essential information for product setup, daily operation, routine maintenance, and basic troubleshooting. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

ຄໍາແນະນໍາການຕິດຕັ້ງ

Before beginning, ensure your Avaya IP Office system is running Release 7.0(5) or higher, as this phone requires compatible system software.

1. ການເຊື່ອມຕໍ່ໂທລະສັບ

Identify the ports on the rear of the phone for network, handset, and optional headset connections.

ຮູບທີ 1: ຫລັງ view of the Avaya 9504 IP Phone, highlighting the various connection ports for power, network, and accessories.

• ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ: Connect an Ethernet cable from your network jack to the LAN port on the back of the phone.
• Handset Connection: Plug the coiled cord from the handset into the designated handset port.
• ການເຊື່ອມຕໍ່ຊຸດຫູຟັງ (ທາງເລືອກ): If using a headset, connect it to the headset jack.
• ການເຊື່ອມຕໍ່ພະລັງງານ: Connect the power adapter (if required, depending on Power over Ethernet (PoE) availability) to the power port and then to an electrical outlet.

2. ການ Boot-up ເບື້ອງຕົ້ນ

Once connected, the phone will power on and begin its boot-up sequence. The display will show system information and then typically prompt for user login or display the main idle screen, indicating it is ready for use.

ຄໍາແນະນໍາການດໍາເນີນງານ

The Avaya 9504 IP Phone features a 4-line display, 12 programmable buttons, 10 fixed feature buttons, paperless labeling, a speakerphone, and a 5-way navigation cluster.

ຮູບທີ 2: ດ້ານໜ້າ view of the Avaya 9504 IP Phone, showing the display, navigation cluster, programmable buttons, and fixed feature buttons.

ຟັງຊັນການໂທພື້ນຖານ

• ໂທອອກ: ຍົກມືຖືຂຶ້ນ ຫຼືກົດປຸ່ມ ລໍາໂພງ ກົດປຸ່ມ, ຈາກນັ້ນກົດໃສ່ຕົວເລກ.
• ຕອບການໂທ: Lift the handset or press the flashing line button, or press the ລໍາໂພງ ປຸ່ມ.
• ສິ້ນສຸດການໂທ: ປ່ຽນ​ເຄື່ອງ​ມື​ຫຼື​ກົດ​ປຸ່ມ​ ລໍາໂພງ ປຸ່ມອີກເທື່ອຫນຶ່ງ.
• ຖື: ໃນລະຫວ່າງການໂທ, ກົດປຸ່ມ ຖື button. Press the line button again to retrieve the call.
• ການໂອນຍ້າຍ: ໃນລະຫວ່າງການໂທ, ກົດປຸ່ມ ໂອນ button, dial the new extension/number, and then press ໂອນ ອີກເທື່ອຫນຶ່ງ.

ການນໍາໃຊ້ຄຸນສົມບັດ

• ປຸ່ມທີ່ຕັ້ງໂປຣແກຣມໄດ້: The 12 buttons to the right of the display can be programmed for various functions such as speed dials, line appearances, or feature access. Refer to your system administrator for specific programming.
• ປຸ່ມຄຸນສົມບັດຄົງທີ່: Use buttons like ຂໍ້ຄວາມ, ຕິດຕໍ່ພົວພັນ, ບ້ານ, ປະຫວັດສາດ, ແດງຄືນ, ປິດສຽງ, ແລະ ປະລິມານ for quick access to common functions.
• ກຸ່ມການນໍາທາງ: ໃຊ້ OK button and arrow keys to navigate menus and select options on the display.
• ລຳໂພງ: ກົດ ລໍາໂພງ ປຸ່ມເພື່ອເປີດໃຊ້ງານ ຫຼືປິດການເຮັດວຽກຂອງລຳໂພງ.
• ຫູຟັງ: ກົດ ຊຸດຫູຟັງ button to switch between handset/speaker and headset audio.

ບໍາລຸງຮັກສາ

ເຮັດຄວາມສະອາດໂທລະສັບ

To maintain the appearance and functionality of your Avaya 9504 IP Phone:

• ໃຊ້ອ່ອນ, ເລັກນ້ອຍ damp cloth to wipe down the phone's surfaces.
• Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the phone's finish and internal components.
• Ensure no liquid enters the phone's openings.

ການພິຈາລະນາດ້ານສິ່ງແວດລ້ອມ

Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Ensure proper ventilation around the device.

ການແກ້ໄຂບັນຫາ

If you encounter issues with your Avaya 9504 IP Phone, try the following basic troubleshooting steps:

• ບໍ່ມີສຽງໂທ/ບໍ່ມີພະລັງງານ:
  • Check all cable connections, especially the network and power cables, to ensure they are securely plugged in.
  • If using a power adapter, verify the outlet is functional.
• ຈໍສະແດງຜົນບໍ່ເຮັດວຽກ:
  • Ensure the phone is receiving power.
  • Try restarting the phone by unplugging and re-plugging the power/network cable.
• ຄຸນນະພາບການໂທບໍ່ດີ:
  • ກວດເບິ່ງສາຍເຄເບີ້ນເຄືອຂ່າຍສໍາລັບຄວາມເສຍຫາຍ.
  • Ensure your network connection is stable.
  • If using a headset, ensure it is properly connected and functional.
• ປຸ່ມບໍ່ຕອບສະໜອງ:
  • ຣີສະຕາດໂທລະສັບ.
  • Ensure the phone's firmware is up to date (contact your system administrator).

For more complex issues or system-related problems, please contact your IT department or Avaya system administrator.

ຂໍ້ມູນຈໍາເພາະ

ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

This Avaya 9504 IP Phone is a Certified Refurbished product. It has been tested and certified to function like new. It typically includes a minimum 90-day warranty from the seller.

For warranty claims, technical support, or further assistance, please contact the seller from whom you purchased the product. For system-specific inquiries or advanced configurations, consult your Avaya IP Office system administrator.