1. ບົດແນະນຳ
The Polycom RealPresence Trio 8500 is a versatile conference phone designed to facilitate clear and efficient communication in meeting environments. It offers robust audio capabilities and a user-friendly interface, making it suitable for various collaboration needs.
Figure 1.1: Polycom RealPresence Trio 8500 Conference Phone, showcasing its sleek design and integrated touch display.
ຄຸນນະສົມບັດທີ່ສໍາຄັນປະກອບມີ:
- Conference Phone Flexibility: Supports video conferencing and content sharing additions, with built-in USB and Bluetooth for device connectivity.
- Outstanding Audio: Delivers room-filling audio up to 14kHz with full duplex, echo cancellation, and noise reduction for superior voice clarity.
- ຈໍສະແດງຜົນສໍາຜັດ: Features a 5-inch color touch display for intuitive navigation and control.
- ການເຊື່ອມໂຍງແພລດຟອມ: Compatible with various communication platforms, supporting hybrid registration.
- Conference Meeting Options: Enables collaboration through audio, video, and content sharing.
2. ສິ່ງທີ່ຢູ່ໃນກ່ອງ
Upon unboxing your Polycom RealPresence Trio 8500, verify that all components are present:
- Polycom RealPresence Trio 8500 Conference Phone
- Ethernet Cable (for network connectivity and Power over Ethernet, if applicable)
Figure 2.1: The Polycom RealPresence Trio 8500 unit alongside its included Ethernet cable.
Figure 2.2: The Polycom RealPresence Trio 8500 as packaged, showing the protective inserts.
3. ຕັ້ງຄ່າ
Follow these steps to set up your Polycom RealPresence Trio 8500:
- ການຈັດວາງ: Position the conference phone centrally in your meeting room for optimal audio pickup. Ensure it is on a stable, flat surface.
- Power and Network Connection:
Connect the Ethernet cable to the network port on the underside of the Trio 8500. This connection provides both network access and power (if using Power over Ethernet - PoE). If PoE is not available, an external power adapter (sold separately) will be required.
Figure 3.1: The underside of the Polycom Trio 8500, highlighting the network port and other connections.
- ເລີ່ມຕົ້ນການເລີ່ມຕົ້ນ: Once connected, the device will power on automatically. The 5-inch color touch display will illuminate and guide you through the initial setup process, which may include language selection, network configuration, and platform registration.
- ອັບເດດຊອບແວ: It is recommended to check for and install any available software updates via the device's web interface or touch display menu to ensure optimal performance and access to the latest features.
4. ຄໍາແນະນໍາການດໍາເນີນງານ
The Polycom RealPresence Trio 8500 is designed for intuitive operation via its touch display.
4.1 ຟັງຊັນການໂທພື້ນຖານ
- ໂທອອກ: Tap the "Place a Call" icon on the home screen, enter the number using the on-screen keypad, and tap the call button.
- ຕອບການໂທ: When an incoming call rings, tap the "Answer" button on the display.
- ສິ້ນສຸດການໂທ: Tap the "End Call" button during an active call.
- ປິດສຽງ/ປິດສຽງ: Tap the microphone icon on the display or press the physical mute button on the device to mute or unmute your audio. The LED indicators on the device will change color to indicate mute status.
- ການຄວບຄຸມລະດັບສຽງ: Use the physical volume buttons (+/-) on the device or the on-screen controls to adjust the speaker volume.
ຮູບທີ 4.1: ຮູບທີ່ໃກ້ຊິດ view of the Polycom Trio 8500's 5-inch color touch display, showing typical call and menu icons.
4.2 Conference Features
- ການເພີ່ມຜູ້ເຂົ້າຮ່ວມ: During an active call, tap the "Add Participant" or "Conference" icon and dial the number of the new participant.
- ການແບ່ງປັນເນື້ອຫາ: If configured, use the content sharing options on the display to share presentations or documents from a connected device.
- ການເຊື່ອມຕໍ່ Bluetooth: Pair your mobile device via Bluetooth to use the Trio 8500 as a high-quality speakerphone for calls on your personal device.
Figure 4.2: A typical meeting room setup demonstrating the Polycom Trio 8500 facilitating a video conference, with participants viewing content on a large screen.
5. ບໍາລຸງຮັກສາ
Proper maintenance ensures the longevity and optimal performance of your Polycom RealPresence Trio 8500.
- ທໍາຄວາມສະອາດ: Use a soft, dry, lint-free cloth to clean the device's exterior and touch display. Avoid abrasive cleaners, solvents, or aerosol sprays.
- ການລະບາຍອາກາດ: ໃຫ້ແນ່ໃຈວ່າບໍ່ປິດຊ່ອງລະບາຍອາກາດຂອງອຸປະກອນເພື່ອປ້ອງກັນຄວາມຮ້ອນເກີນ.
- ການເກັບຮັກສາ: If storing the device for an extended period, disconnect it from power and network, and store it in a cool, dry place.
6. ການແກ້ໄຂບັນຫາ
This section addresses common issues you might encounter with your Polycom RealPresence Trio 8500.
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ອຸປະກອນບໍ່ເປີດ. | ບໍ່ມີໄຟຟ້າ ຫຼື ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ. | Ensure the Ethernet cable is securely connected and that the network port provides Power over Ethernet (PoE). If not using PoE, ensure the external power adapter is connected and functional. |
| ບໍ່ມີສຽງໂທອອກ ຫຼື ບໍ່ສາມາດໂທອອກໄດ້. | Network connectivity issue or incorrect SIP/platform registration. | Verify network cable connection. Check network settings on the device's display. Confirm successful registration with your communication platform (e.g., SIP server, Zoom, Microsoft Teams). Consult your IT administrator if necessary. |
| Poor audio quality (echo, noise). | Improper placement, environmental noise, or network latency. | Ensure the device is centrally located and not too close to walls or reflective surfaces. Minimize background noise. Check network stability. |
| Touch display unresponsive. | ຄວາມຜິດພາດຂອງຊອບແວຊົ່ວຄາວ. | Restart the device by disconnecting and reconnecting the power/network cable. If the issue persists, consider a factory reset (consult your IT administrator first as this will erase configurations). |
7. ຂໍ້ມູນຈໍາເພາະ
Detailed technical specifications for the Polycom RealPresence Trio 8500:
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຂະໜາດສິນຄ້າ (L x W x H) | 14.02 x 12.17 x 2.76 ນິ້ວ |
| ນ້ໍາຫນັກລາຍການ | 2.17 ປອນ (985 ກຣາມ) |
| ໝາຍເລກຕົວແບບ | 2200-66700-025 |
| ຍີ່ຫໍ້ | ໂພລີ |
| ສີ | Red (Note: Product images show black/dark grey, but specification lists 'Red'. User should refer to actual product color.) |
| ປະເພດໂທລະສັບ | ກອງປະຊຸມ |
| ແຫຼ່ງພະລັງງານ | ໄຟຟ້າມີສາຍ (ຮອງຮັບ PoE) |
| ປະເພດ Dialer | Single Keypad (on-screen) |
| ປະເພດລະບົບການຕອບ | ດິຈິຕອລ |
| ຄວາມສາມາດໃນການເອີ້ນກອງປະຊຸມ | 3 ທາງ |
| ການລະບຸຕົວຜູ້ໂທ | ບໍ່ |
| ເບິ່ງເຫັນເສັ້ນຂວາງຂອງໜ້າຈໍ | 5ນິ້ວ/13ຊມ |
| ວັນທີທີ່ມີໃຫ້ທໍາອິດ | ວັນທີ 11 ພະຈິກ 2017 |
Figure 7.1: Product label on the underside of the Polycom Trio 8500, displaying model number, FCC compliance, and other regulatory information.
8. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
For information regarding the product warranty, please refer to the documentation provided with your purchase or visit the official POLY website. Technical support and additional resources can also be found on the manufacturer's support pages.
It is recommended to register your product with POLY to receive updates and support notifications.
For further assistance, contact POLY customer support directly.
