ແນະນຳ
Welcome to the BlackBerry Classic Q20 SQC100-2 smartphone user manual. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The BlackBerry Classic Q20 combines a familiar physical QWERTY keyboard and navigation keys with the BlackBerry 10 operating system, offering a robust and efficient mobile experience.
Please read this manual thoroughly to ensure proper use and to maximize the features of your smartphone.
ແມ່ນຫຍັງຢູ່ໃນກ່ອງ
Upon unboxing your BlackBerry Classic Q20 SQC100-2, verify that all components are present:
- BlackBerry Classic Q20 SQC100-2 Smartphone
- ສາຍສາກ/ສາຍຂໍ້ມູນ USB
- ອະແດບເຕີສາຍສາກຝາ
- ຊຸດຫູຟັງ (ອາດແຕກຕ່າງກັນໄປຕາມພາກພື້ນ)
- ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ ແລະ ຂໍ້ມູນຄວາມປອດໄພ

ຮູບພາບ: ດ້ານຫລັງ view of the BlackBerry Classic Q20 SQC100-2 smartphone.
ຕັ້ງຄ່າ
1. ການໃສ່ SIM Card
Your BlackBerry Classic Q20 SQC100-2 requires a Nano-SIM card for cellular network connectivity. Follow these steps:
- ຊອກຫາຊ່ອງໃສ່ຊິມກາດຢູ່ດ້ານຂ້າງຂອງອຸປະກອນ.
- Use the provided SIM ejector tool (or a small paperclip) to gently press into the small hole on the SIM tray.
- ດຶງຖາດຊິມອອກ.
- Place your Nano-SIM card onto the tray with the gold contacts facing down and the cut corner aligned.
- ໃສ່ຖາດໃສ່ຊ່ອງໃສ່ຊ່ອງຄືນໃໝ່ຢ່າງລະມັດລະວັງຈົນກວ່າມັນຈະກົດໃສ່ບ່ອນ.
2. Inserting a Memory Card (microSD)
To expand storage, you can insert a microSD card (up to 128GB). The process is similar to inserting the SIM card:
- Locate the microSD card slot, typically adjacent to the SIM slot.
- Use the SIM ejector tool to open the microSD card tray.
- Place the microSD card onto the tray with the gold contacts facing down.
- Reinsert the tray into the slot until it is flush with the device.

ຮູບພາບ: ຂ້າງ view of the BlackBerry Classic Q20 SQC100-2, highlighting the SIM and SD card trays.
3. ການເປີດ ແລະສາກເບື້ອງຕົ້ນ
Before first use, it is recommended to fully charge your device. Connect the USB cable to the phone's charging port and the other end to the wall charger adapter. Plug the adapter into a power outlet.
- Press and hold the Power/Lock button (usually on the top or side) until the BlackBerry logo appears.
- Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and BlackBerry ID setup.
ການປະຕິບັດອຸປະກອນຂອງທ່ານ
ການນໍາທາງພື້ນຖານ
The BlackBerry Classic Q20 SQC100-2 features a 3.5-inch touchscreen, a physical QWERTY keyboard, and an optical trackpad for navigation.
- ໜ້າຈໍສຳຜັດ: Swipe, tap, and pinch to interact with applications and menus.
- ແປ້ນພິມ QWERTY: Type messages, emails, and search queries. Use keyboard shortcuts for quick actions.
- Optical Trackpad: Navigate through lists, highlight text, and select items with precision.
- ປຸ່ມນຳທາງ: Utilize the Call, Menu, Back, and End Call keys for traditional phone functions.

ຮູບພາບ: ທາງຫນ້າ view of the BlackBerry Classic Q20 SQC100-2, showing the screen and physical keyboard.
ໂທອອກ
- From the home screen, tap the Phone icon or press the Call key.
- Dial the number using the physical keyboard or the on-screen dial pad.
- Press the Call key to initiate the call.
ສົ່ງຂໍ້ຄວາມ
Access the BlackBerry Hub for all your communications.
- Swipe right from the home screen to open BlackBerry Hub.
- Tap the compose icon (usually a plus sign or pen icon).
- Select 'Text Message' or 'Email' and enter the recipient and message.
- Tap 'Send'.
ກຳລັງເຊື່ອມຕໍ່ກັບ Wi-Fi
- ປັດລົງຈາກເທິງສຸດຂອງໜ້າຈໍເພື່ອເປີດການຕັ້ງຄ່າດ່ວນ.
- ແຕະທີ່ໄອຄອນ Wi-Fi.
- ເລືອກເຄືອຂ່າຍ Wi-Fi ທີ່ທ່ານຕ້ອງການຈາກບັນຊີລາຍຊື່.
- ໃສ່ລະຫັດຜ່ານຖ້າຖືກຖາມ ແລະ ແຕະ 'ເຊື່ອມຕໍ່'.
ການນໍາໃຊ້ກ້ອງຖ່າຍຮູບ
The device features an 8 Megapixel rear camera and a 2 Megapixel front camera.
- Tap the Camera icon on the home screen.
- ວາງກອບຮູບຂອງເຈົ້າໂດຍໃຊ້ໜ້າຈໍ.
- Tap the screen or press the volume button to capture a photo.
- ປັດໄປທາງຊ້າຍ ຫຼື ຂວາເພື່ອສະຫຼັບລະຫວ່າງໂໝດຮູບພາບ ແລະ ວິດີໂອ.
ບໍາລຸງຮັກສາ
ການເຮັດຄວາມສະອາດອຸປະກອນຂອງທ່ານ
To maintain the appearance and functionality of your BlackBerry Classic Q20 SQC100-2:
- ໃຊ້ຜ້າແພທີ່ອ່ອນນຸ່ມ, ບໍ່ມີສານດ່າງເພື່ອເຊັດໜ້າຈໍ ແລະຮ່າງກາຍ.
- ຫຼີກລ່ຽງການໃຊ້ສານເຄມີທີ່ຮຸນແຮງ, ເຄື່ອງຂັດຂັດ, ຫຼືສີດ aerosol.
- ຮັກສາທ່າເຮືອບໍ່ໃຫ້ມີຂີ້ຝຸ່ນ ແລະສິ່ງເສດເຫຼືອ.
ການດູແລຫມໍ້ໄຟ
The device has a 2515 mAh battery. To prolong battery life:
- ຫຼີກເວັ້ນອຸນຫະພູມທີ່ຮຸນແຮງ.
- Charge the device regularly, but avoid leaving it fully charged or fully depleted for extended periods.
- Use only BlackBerry-approved chargers and cables.
ອັບເດດຊອບແວ
The BlackBerry Classic Q20 SQC100-2 runs on BlackBerry 10.3.1 OS (upgradable). Regularly check for software updates to ensure optimal performance and security:
- ໄປທີ່ 'ການຕັ້ງຄ່າ'.
- Tap 'Software Updates'.
- ປະຕິບັດຕາມການເຕືອນໃນຫນ້າຈໍເພື່ອກວດເບິ່ງແລະຕິດຕັ້ງການອັບເດດທີ່ມີຢູ່.
ການແກ້ໄຂບັນຫາ
This section addresses common issues you might encounter with your BlackBerry Classic Q20 SQC100-2.
| ບັນຫາ | ການແກ້ໄຂ |
|---|---|
| ອຸປະກອນບໍ່ເປີດ | Ensure the battery is charged. Connect to a charger for at least 30 minutes. If still unresponsive, perform a soft reset by holding the Power button for 10-15 seconds. |
| ບໍ່ສາມາດເຊື່ອມຕໍ່ກັບ Wi-Fi ໄດ້ | Verify Wi-Fi is enabled in Quick Settings. Restart your router and the phone. Ensure you are entering the correct password. |
| ຄຸນນະພາບການໂທບໍ່ດີ ຫຼືບໍ່ມີສັນຍານເຄືອຂ່າຍ | Check if your SIM card is properly inserted. Ensure you are in an area with network coverage. Restart the device. Contact your service provider if the issue persists. |
| Applications are slow or freezing | Close unnecessary background applications. Clear app cache (Settings > App Manager > select app > Clear Cache). Restart the device. |
ຂໍ້ມູນຈໍາເພາະ
Detailed technical specifications for the BlackBerry Classic Q20 SQC100-2 smartphone:
- ຊື່ຕົວແບບ: ໄຕມາດທີ 20 ແບບຄລາສສິກ
- ໝາຍເລກຕົວແບບ: SQC100-2
- ລະບົບປະຕິບັດການ: BlackBerry 10 OS (upgradable)
- ຕົວແບບ CPU: Qualcomm Snapdragon S4 MSM8230
- ຄວາມໄວ CPU: 1.5 GHz Dual-Core Krait Processor
- RAM: 2 GB
- ໜ່ວຍຄວາມຈຳພາຍໃນ: 16 GB
- ການເກັບຮັກສາທີ່ຂະຫຍາຍໄດ້: microSD Slot, up to 128 GB
- ຂະໜາດໜ້າຈໍ: 3.5 ນິ້ວ
- ເທັກໂນໂລຍີການສະແດງ: LED
- ຄວາມລະອຽດ: 720 x 1280 ພິກເຊລ
- ກ້ອງຫຼັງ: 8 Megapixel (3264 x 2448 pixels) with Autofocus & LED Flash
- ກ້ອງໜ້າ: 2 ລ້ານພິກເຊລ
- ເຕັກໂນໂລຊີການສື່ສານໄຮ້ສາຍ: Cellular (2G GSM, 3G HSDPA, 4G LTE Bands 1, 3, 7, 20), Wi-Fi
- ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່: Wi-Fi, GPS
- ການໂຕ້ຕອບຂອງມະນຸດ: Keyboard, Touchscreen
- Jack ສຽງ: 3.5 ມມ
- ຄວາມອາດສາມາດຫມໍ້ໄຟ: 2515 mAh
- ເວລາລົມໂທລະສັບ: ສູງສຸດ 13 ຊົ່ວໂມງ
- ຂະໜາດຜະລິດຕະພັນ: 5.2 x 2.9 x 0.4 ນິ້ວ
- ນ້ໍາຫນັກລາຍການ: 12 ອອນ
- ສີ: ດຳ
ຂໍ້ມູນການຮັບປະກັນ
BlackBerry provides a limited warranty for its products. The specific terms and duration of the warranty may vary by region and point of purchase. Please refer to the warranty card included in your product packaging or visit the official BlackBerry support webສະຖານທີ່ສໍາລັບຂໍ້ມູນລະອຽດກ່ຽວກັບການຄຸ້ມຄອງການຮັບປະກັນ, ຂໍ້ກໍານົດ, ແລະເງື່ອນໄຂ.
Keep your proof of purchase, such as the sales receipt, as it will be required for any warranty claims.
ສະຫນັບສະຫນູນ
For further assistance, technical support, or to access additional resources for your BlackBerry Classic Q20 SQC100-2, please utilize the following options:
- ສະຫນັບສະຫນູນອອນໄລນ໌: Visit the official BlackBerry support webເວັບໄຊສຳລັບຄຳຖາມທີ່ຖາມເລື້ອຍໆ, ຄຳແນະນຳການແກ້ໄຂບັນຫາ, ແລະການດາວໂຫຼດຊອບແວ.
- ບໍລິການລູກຄ້າ: Contact BlackBerry customer service via phone or email for personalized assistance. Refer to the contact information provided in your product documentation or on the official webເວັບໄຊ.
- ເວທີຊຸມຊົນ: Engage with other BlackBerry users and experts in official or unofficial community forums for tips and solutions.





