1. ບົດແນະນຳ
This user manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of the Cisco IP Phone 8811. Designed for business-class collaboration, this VoIP phone delivers high-fidelity, reliable, secure, and scalable voice communications. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.
2. ຜະລິດຕະພັນເກີນview
The Cisco IP Phone 8811 is a cost-effective, business-class collaboration endpoint. It features an attractive ergonomic design and wideband audio for clear voice communications. The device supports SIP, RTCP, RTP, SRTP, and SDP protocols, offering encrypted voice communications for enhanced security. It integrates with Cisco communication servers to provide a comprehensive suite of unified communications features.
Image of the Cisco IP Phone 8811, a charcoal-colored VoIP phone with a display screen, keypad, and various function buttons. The phone features a handset on the left, a large display on the right, and a central navigation cluster.
3. ຕັ້ງຄ່າ
3.1 ເນື້ອໃນຊຸດ
ກ່ອນທີ່ຈະເລີ່ມຕົ້ນ, ໃຫ້ແນ່ໃຈວ່າອົງປະກອບທັງຫມົດມີຢູ່:
- Cisco IP Phone 8811 unit
- ມືຖືແລະສາຍເຊືອກ
- Ethernet cable (for network connection)
- Optional: Power adapter (if Power over Ethernet (PoE) is not used)
- ເອກະສານ (ຄູ່ມືສະບັບນີ້)
3.2 ການເຊື່ອມຕໍ່ໂທລະສັບ
- ເຊື່ອມຕໍ່ໂທລະສັບມືຖື: ສຽບສົ້ນໜຶ່ງຂອງສາຍບືເຂົ້າໃສ່ມືຖື ແລະອີກສົ້ນໜຶ່ງເຂົ້າໄປໃນພອດມືຖືຢູ່ຖານໂທລະສັບ.
- ເຊື່ອມຕໍ່ກັບເຄືອຂ່າຍ (PoE): If using Power over Ethernet, connect an Ethernet cable from your network switch or router to the "SW" (Switch) port on the back of the phone. The phone will power on automatically.
- Connect to Network (External Power): If PoE is not available, connect an Ethernet cable from your network switch or router to the "SW" port. Then, connect the optional power adapter to the phone's power port and plug it into a power outlet.
- ເຊື່ອມຕໍ່ກັບ PC (ທາງເລືອກ): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the "PC" port on the back of the phone.
- ເລີ່ມຕົ້ນການເລີ່ມຕົ້ນ: Allow the phone to power on and connect to the network. This process may take a few minutes as the phone obtains an IP address and registers with your call control system.
3.3 ຕົວເລືອກການຕິດຕັ້ງ
The Cisco IP Phone 8811 is designed for desktop use with its integrated stand. It is also wall-mountable using an optional wall-mount kit (sold separately).
4. ຄໍາແນະນໍາການດໍາເນີນງານ
4.1 ຟັງຊັນການໂທພື້ນຖານ
- ໂທອອກ: Lift the handset, press the Speaker button, or press a line button. Dial the number and press the Dial softkey or wait for automatic dialing.
- ຕອບການໂທ: Lift the handset, press the Speaker button, or press the Answer softkey.
- ສິ້ນສຸດການໂທ: Replace the handset, press the Speaker button again, or press the End Call softkey.
- Placing a Call on Hold: During an active call, press the Hold softkey. To resume, press the Resume softkey or the flashing line button.
- ໂອນສາຍ: During an active call, press the Transfer softkey. Dial the transfer recipient's number, and once connected, press Transfer again to complete.
4.2 Speakerphone and Headset
ກົດ ລໍາໂພງ button to activate or deactivate the speakerphone. The phone also supports a headset connection via the dedicated headset port.
4.3 ການໂທປະຊຸມ
The Cisco IP Phone 8811 supports 3-way conference calls. During an active call, press the ກອງປະຊຸມ softkey, dial the number of the third party, and once connected, press ກອງປະຊຸມ ອີກເທື່ອໜຶ່ງເພື່ອເຂົ້າຮ່ວມທຸກຝ່າຍ.
4.4 ຂໍ້ຄວາມສຽງ
ກົດ ຂໍ້ຄວາມ button to access your voicemail system. Follow the voice prompts to retrieve messages.
4.5 ການປັບລະດັບສຽງ
ໃຊ້ ປະລິມານ button (rocker switch) to adjust the volume of the handset, speakerphone, or ringer.
5. ບໍາລຸງຮັກສາ
5.1 ການທໍາຄວາມສະອາດໂທລະສັບ
To clean the phone, use a soft, lint-free cloth. If necessary, slightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's surface and internal components.
5.2 ການພິຈາລະນາດ້ານສິ່ງແວດລ້ອມ
Keep the phone away from direct sunlight, heat sources, and excessive moisture. Ensure proper ventilation around the device to prevent overheating.
6. ການແກ້ໄຂບັນຫາ
6.1 ບັນຫາທົ່ວໄປ ແລະການແກ້ໄຂ
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ໂທລະສັບບໍ່ເປີດ. | ບໍ່ມີພະລັງງານຈາກອີເທີເນັດ (PoE) ຫຼືອະແດບເຕີພະລັງງານ. | Verify Ethernet cable is securely connected to a PoE-enabled port, or ensure power adapter is correctly plugged in. |
| ບໍ່ມີສຽງໂທ. | ບໍ່ໄດ້ລົງທະບຽນໂທລະສັບກັບລະບົບຄວບຄຸມການໂທ; ມີບັນຫາເຄືອຂ່າຍ. | Check network cable connection. Allow time for registration. If issue persists, contact your IT administrator. |
| ບໍ່ສາມາດໄດ້ຍິນຜູ້ໂທ / ຜູ້ໂທບໍ່ສາມາດໄດ້ຍິນຂ້ອຍ. | Volume too low; faulty handset/headset; network quality issue. | Adjust volume. Test with speakerphone. Check handset/headset connection. |
| ຈໍສະແດງຜົນຫວ່າງເປົ່າ ຫຼືຖືກຈຶ້ງ. | Software issue; power interruption. | Unplug the Ethernet cable (and power adapter if used) for 10 seconds, then reconnect to restart the phone. |
For issues not listed here or if solutions do not resolve the problem, please contact your system administrator or technical support.
7. ຂໍ້ມູນຈໍາເພາະ
| ຍີ່ຫໍ້ | OEM |
| ໝາຍເລກຕົວແບບ | CP-8811-K9= |
| ສີ | ຖ່ານ |
| ນ້ໍາຫນັກລາຍການ | 1 ປອນ (ປະມານ 0.45 ກິໂລ) |
| ຂະໜາດແພັກເກັດ | 13.31 x 10.67 x 2.91 ນິ້ວ (ປະມານ 33.8 x 27.1 x 7.4 ຊມ) |
| ປະເພດໂທລະສັບ | Corded VoIP Phone |
| ແຫຼ່ງພະລັງງານ | Corded Electric (PoE ຫຼືອະແດບເຕີໄຟຟ້າທາງເລືອກ) |
| ປະເພດ Dialer | Integrated VoIP Dialer |
| ປະເພດລະບົບການຕອບ | ດິຈິຕອລ |
| ອຸປະກອນທີ່ເຂົ້າກັນໄດ້ | Devices supporting SIP, PoE, and Gigabit Ethernet |
| ຄວາມອາດສາມາດບັນທຶກ | 18 minutes (for voicemail, if supported by system) |
| ຄວາມສາມາດໃນການເອີ້ນກອງປະຊຸມ | 3 ທາງ |
8. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
Warranty information for the Cisco IP Phone 8811 (Model CP-8811-K9=) is typically provided by the original manufacturer, OEM, or the reseller from whom the product was purchased. Please refer to the documentation included with your purchase or contact your vendor for specific warranty terms and conditions.
For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact your IT department or the authorized reseller/manufacturer support channels.
