1. ບົດແນະນຳ
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. ຂໍ້ມູນຄວາມປອດໄພ
- ການສະຫນອງພະລັງງານ: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- ການຈັດວາງ: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- ການລະບາຍອາກາດ: Ensure adequate ventilation around the printer to prevent overheating. Do not block ventilation openings.
- ຕິດຕໍ່ຂອງແຫຼວ: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- ຊິ້ນສ່ວນເຄື່ອນທີ່: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. ເນື້ອໃນຊຸດ
ກວດສອບວ່າລາຍການທັງຫມົດແມ່ນມີຢູ່ໃນຊຸດ:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- ການສະຫນອງພະລັງງານ
- ສາຍໄຟ
- ມ້ວນເຈ້ຍເລີ່ມຕົ້ນ
- ຄູ່ມືຜູ້ໃຊ້ (ເອກະສານນີ້)
4. ຕັ້ງຄ່າ
4.1 ການຫຸ້ມຫໍ່ແລະການຈັດວາງ
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 ການເຊື່ອມຕໍ່ການສະຫນອງພະລັງງານ
- ເຊື່ອມຕໍ່ສາຍໄຟກັບແຫຼ່ງສະຫນອງພະລັງງານ.
- Plug the power supply connector into the power port on the back of the printer.
- ສຽບສາຍໄຟໃສ່ບ່ອນສຽບໄຟຟ້າທີ່ມີດິນ.
4.3 Connecting Data Cables
The SRP-350IIICOSG printer supports Serial and USB interfaces.

ຮູບ 4.3.1: ດ້ານຫລັງ view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- ການເຊື່ອມຕໍ່ USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- ການເຊື່ອມຕໍ່ Serial: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 ການໃສ່ມ້ວນເຈ້ຍ
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- ດຶງເຈ້ຍຈຳນວນໜ້ອຍໜຶ່ງອອກມາຜ່ານເຄື່ອງຕັດ.
- ປິດຝາເຄື່ອງພິມໃຫ້ແໜ້ນ ຈົນກວ່າມັນຈະກົດໃສ່ບ່ອນ.

ຮູບທີ 4.4.1: ດ້ານໜ້າ view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 ການຕິດຕັ້ງໄດເວີ
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. ການເຮັດວຽກຂອງເຄື່ອງພິມ
5.1 ການເປີດ/ປິດ
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 ຕົວຊີ້ວັດສະຖານະ
The printer features LED indicators to show its current status:
- ໄຟ LED: Illuminates when the printer is powered on.
- ຄວາມຜິດພາດ LED: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- Paper LED: ຈະສະຫວ່າງຂຶ້ນເມື່ອມ້ວນເຈ້ຍຕໍ່າ ຫຼື ໝົດ.
5.3 ການພິມໜ້າທົດສອບ
To print a self-test page:
- ໃຫ້ແນ່ໃຈວ່າເຄື່ອງພິມປິດຢູ່ ແລະ ໃສ່ເຈ້ຍແລ້ວ.
- Hold down the FEED button.
- ໃນຂະນະທີ່ກົດປຸ່ມ FEED ຄ້າງໄວ້, ໃຫ້ເປີດເຄື່ອງພິມ.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. ບໍາລຸງຮັກສາ
6.1 ການເຮັດຄວາມສະອາດຫົວພິມ
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- ປິດເຄື່ອງພິມແລະຕັດສາຍໄຟ.
- ເປີດຝາປິດເຄື່ອງພິມ.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- ປ່ອຍໃຫ້ຫົວພິມແຫ້ງໝົດກ່ອນທີ່ຈະປິດຝາປິດ ແລະ ເຊື່ອມຕໍ່ໄຟຄືນໃໝ່.
6.2 ການປ່ຽນມ້ວນເຈ້ຍ
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 Cleaning the Auto Cutter
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
7. ການແກ້ໄຂບັນຫາ
ພາກສ່ວນນີ້ແກ້ໄຂບັນຫາທົ່ວໄປທີ່ທ່ານອາດຈະພົບກັບເຄື່ອງພິມຂອງທ່ານ.
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| ເຄື່ອງພິມບໍ່ເປີດ | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| No printing | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| ຄຸນນະພາບການພິມບໍ່ດີ | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| ເຈ້ຍຕິດ | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. ຂໍ້ມູນຈໍາເພາະ
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| ຄຸນສົມບັດ | ຂໍ້ມູນຈໍາເພາະ |
|---|---|
| ເຕັກໂນໂລຊີການພິມ | ຄວາມຮ້ອນໂດຍກົງ |
| ຄວາມໄວການພິມ (ໂມໂນໂຄມ) | Up to 200 mm/sec (approx. 10 ppm) |
| ຄວາມລະອຽດການພິມ | 203 dpi (203 x 203 dpi) |
| ການໂຕ້ຕອບ | ລໍາດັບ, USB |
| ເຄື່ອງຕັດອັດຕະໂນມັດ | Yes (1.8M cuts) |
| ຂະໜາດມີເດຍສູງສຸດ | Wide format roll |
| ຂະໜາດ (ກວ້າງ x ສູງ) | 5.71 x 5.75 x 8.03 ນິ້ວ |
| ນ້ໍາຫນັກລາຍການ | 3.41 ປອນ |
| ການສະຫນອງພະລັງງານ | ການສະຫນອງພະລັງງານພາຍນອກ (ລວມ) |
9. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon webເວັບໄຊ. ທ່ານສາມາດຊອກຫາຄົນຂັບລົດ, FAQs, ແລະຂໍ້ມູນການຕິດຕໍ່ສໍາລັບການບໍລິການລູກຄ້າມີ.
ຢ່າງເປັນທາງການຂອງ Bixolon Webເວັບໄຊ: www.bixolon.com





