Tenveo VHD10U

Tenveo VHD10U 10x Optical Zoom PTZ Conference Camera

ຄູ່ມືຜູ້ໃຊ້

1. ບົດແນະນຳ

Thank you for choosing the Tenveo VHD10U 10x Optical Zoom PTZ Conference Camera. This camera is designed to provide high-quality video conferencing and live streaming solutions for various environments, including meeting rooms, classrooms, and worship spaces. Featuring 10x optical zoom, Full HD 1080P at 60fps, and multiple connectivity options, the VHD10U ensures clear and smooth video communication.

Tenveo VHD10U PTZ Camera and Remote Control

Figure 1: Tenveo VHD10U PTZ Camera and included IR Remote Control.

2. ຂໍ້ມູນຄວາມປອດໄພ

Please read and follow these safety instructions carefully to ensure safe operation and prolong the life of your device:

  • Do not expose the camera to rain or moisture to avoid fire or electric shock.
  • Do not open the camera casing. ອ້າງອີງການບໍລິການທັງໝົດໃຫ້ກັບບຸກຄະລາກອນທີ່ມີຄຸນວຸດທິ.
  • Ensure the camera is placed on a stable surface or securely mounted to prevent falls.
  • ໃຊ້ອະແດບເຕີໄຟຟ້າທີ່ມາພ້ອມກັບກ້ອງຖ່າຍຮູບເທົ່ານັ້ນ.
  • ຫຼີກເວັ້ນການວາງກ້ອງຖ່າຍຮູບຢູ່ໃນແສງແດດໂດຍກົງຫຼືຢູ່ໃກ້ກັບແຫຼ່ງຄວາມຮ້ອນ.
  • Clean the camera with a soft, dry cloth. Do not use liquid or aerosol cleaners.

3. ເນື້ອໃນຊຸດ

ກວດ​ສອບ​ວ່າ​ລາຍ​ການ​ທັງ​ຫມົດ​ແມ່ນ​ມີ​ຢູ່​ໃນ​ຊຸດ​ຂອງ​ທ່ານ​:

  • Tenveo VHD10U PTZ Conference Camera
  • ການຄວບຄຸມໄລຍະໄກ IR
  • ອະແດັບເຕີໄຟ (DC 12V/2A)
  • USB 3.0 Cable
  • ຄູ່ມືຜູ້ໃຊ້ (ເອກະສານນີ້)
  • Mounting Bracket (if included with your specific package)

4. ຜະລິດຕະພັນເກີນview

4.1 ລັກສະນະທີ່ສໍາຄັນ

  • 10x ຊູມ Optical: Smooth and silent movement for precise framing.
  • Full HD 1080P @ 60fps: High-quality video output for clear visuals.
  • ກວ້າງ View ມຸມ: Captures a broad perspective of the meeting space.
  • ໂຟກັສອັດຕະໂນມັດ: Ensures subjects remain sharp and clear.
  • Multi-interface: USB3.0, HDMI, RS232, RS485 for versatile connectivity.
  • Easy Preset Setting: Store and recall up to 255 preset positions.
  • ການເຄື່ອນໄຫວເລື່ອນ/ອຽງ: Pan: -175° to +175°, Tilt: -90° to +90°.
Key features of Tenveo VHD10U camera: Autofocus, 10x Zoom, Full HD 1080P 60fps, Wide View Angle, Multi-interface, Easy Preset Setting

Figure 2: Visual representation of the camera's key features.

4.2 Camera Ports and Indicators

The rear panel of the VHD10U camera features various ports for power, video output, and control:

ຫລັງ view of Tenveo VHD10U camera showing DC-12V, RS232, RS485, USB, and HDMI ports

ຮູບ 3: ດ້ານຫລັງ view of the camera with port labels.

  • ຊິງຕັນດີຊີ -12V: ພອດປ້ອນພະລັງງານ.
  • RS232 / RS485: Control ports for external PTZ controllers (e.g., serial joystick).
  • USB 3.0: Connects to a computer for video output and control.
  • HDMI: Connects to a display device (e.g., Smart TV, Blackmagic ATEM Mini).
  • ໄຟ LED: Indicates power status (Green for Power, Blue for Standby).

5. ຄໍາແນະນໍາການຕິດຕັ້ງ

5.1 ການເຊື່ອມຕໍ່ກ້ອງຖ່າຍຮູບ

  1. ການເຊື່ອມຕໍ່ພະລັງງານ: Connect the provided DC 12V/2A power adapter to the 'DC-12V' port on the camera and plug it into a power outlet. The Power LED will illuminate.
  2. Video Output to Computer (USB): Connect the USB 3.0 cable from the camera's 'USB' port to an available USB 3.0 port on your computer. The camera is USB Plug & Play and should be recognized automatically by your operating system.
  3. Video Output to Display (HDMI): For direct display, connect an HDMI cable from the camera's 'HDMI' port to an HDMI input on your TV or display device.
  4. ການຄວບຄຸມພາຍນອກ (ທາງເລືອກ): If using a serial joystick or other external PTZ controller, connect it to the 'RS232' or 'RS485' ports as per the controller's instructions.
Connection diagram for Tenveo VHD10U camera showing power, IR remote, serial joystick, USB 3.0 to laptop, and HDMI to display devices

Figure 4: Diagram illustrating multiple connection options.

5.2 ຕົວເລືອກການຕິດຕັ້ງ

The Tenveo VHD10U camera offers flexible mounting options to suit various setups:

  • ການຈັດວາງ Desktop: ພຽງແຕ່ວາງກ້ອງຖ່າຍຮູບໄວ້ເທິງພື້ນຜິວທີ່ຮາບພຽງ ແລະ ໝັ້ນຄົງ.
  • ຕົວຍຶດຕິດWallາ: Use the included mounting bracket (if applicable) to secure the camera to a wall.
  • Tripod Mount: The camera features a standard tripod screw hole for mounting on a tripod.
  • ເພດານ Mount: The camera can also be inverted and mounted to the ceiling using a compatible bracket.
Tenveo VHD10U camera showing desktop, wall, tripod, and ceiling mounting options

Figure 5: Various mounting configurations for the camera.

6. ຄໍາແນະນໍາການດໍາເນີນງານ

6.1 Basic Camera Control (IR Remote)

The included IR remote control allows for easy adjustment of camera functions:

  • ເລື່ອນ/ອຽງ: Use the directional arrows to move the camera horizontally (Pan) and vertically (Tilt).
  • ຊູມ: Use the 'ZOOM IN' and 'ZOOM OUT' buttons to adjust the 10x optical zoom.
  • ຈຸດສຸມ: The camera features autofocus. Manual focus adjustment may be available via specific remote buttons if needed.
  • ຕຳແໜ່ງທີ່ຕັ້ງໄວ້ລ່ວງໜ້າ:
    1. To set a preset: Position the camera as desired, then press 'PRESET' followed by a number (0-9).
    2. ເພື່ອເອີ້ນຄືນຄ່າທີ່ຕັ້ງໄວ້ລ່ວງໜ້າ: ກົດຕົວເລກທີ່ສອດຄ້ອງກັນ (0-9).
    3. To clear a preset: Press 'RESET' followed by the preset number.
Tenveo VHD10U camera demonstrating 10x optical zoom and pan/tilt ranges

Figure 6: Camera pan and tilt ranges with 10x optical zoom.

6.2 ຄວາມເຂົ້າກັນໄດ້ຂອງຊອບແວ

The VHD10U camera is universally compatible with most video conferencing and live streaming software and platforms. Simply select the Tenveo VHD10U as your video input device within your chosen application.

Universal compatibility of Tenveo PTZ camera with platforms like Zoom, Skype, OBS, YouTube, Microsoft Teams, Google Hangouts, GoToWebinar, Cisco Webex, VooVmeeting

ຮູບທີ 7: ຕົວຢ່າງamples of compatible video conferencing platforms.

7. ບໍາລຸງຮັກສາ

  • ທໍາຄວາມສະອາດ: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution if necessary. Avoid harsh chemicals.
  • ການເກັບຮັກສາ: When not in use for extended periods, store the camera in a cool, dry place, away from dust and direct sunlight.
  • ການອັບເດດເຟີມແວ: Check the Tenveo official webເວັບໄຊທ໌ເປັນໄລຍະໆ ສຳລັບການອັບເດດເຟີມແວທີ່ມີຢູ່ ເພື່ອຮັບປະກັນປະສິດທິພາບທີ່ດີທີ່ສຸດ ແລະ ການເຂົ້າເຖິງຄຸນສົມບັດໃໝ່ໆ.

8. ການແກ້ໄຂບັນຫາ

ບັນຫາ ສາເຫດທີ່ເປັນໄປໄດ້ ການແກ້ໄຂ
ບໍ່ມີຜົນຜະລິດວິດີໂອ Loose cable connection, incorrect input selected on display, camera not powered on. Check USB/HDMI cables. Ensure camera is powered. Select correct input on TV/monitor. Verify camera is selected in software.
ຄອມພິວເຕີບໍ່ຮອງຮັບກ້ອງຖ່າຍຮູບ Faulty USB port/cable, driver issue. Try a different USB port or cable. Restart computer. Check Device Manager for camera.
ການຄວບຄຸມໄລຍະໄກບໍ່ເຮັດວຽກ ແບດເຕີຣີທີ່ຕາຍແລ້ວ, ສິ່ງກີດຂວາງ, ຫ່າງໄກສອກຫຼີກອອກຈາກຂອບເຂດ. Replace batteries. Ensure clear line of sight to camera's IR receiver. Move closer to camera.
ຮູບພາບມົວ Autofocus not engaged, dirty lens. Ensure autofocus is enabled. Clean the camera lens.
PTZ movement is erratic or unresponsive Interference, control protocol mismatch (for RS232/RS485). Ensure no obstructions. Verify correct control protocol (VISCA, PELCO-D, PELCO-P) and baud rate settings if using serial control.

9. ຂໍ້ມູນຈໍາເພາະ

ຄຸນສົມບັດ Specification (VHD10U)
ຕົວແບບ VHD10U
ເຊັນເຊີ 1/2.8'' SONY CMOS
Pixel ທີ່ມີປະສິດທິພາບ 2.38 ລ້ານພິກເຊລ
ຊູມ ຊູມ optical 10x
ເລນ f=4.9-47.04ມມ
ມຸມຂວາງ 62.8°(W)-7.8°(T)
ຜົນຜະລິດວິດີໂອ USB 3.0, HDMI
ຄວາມລະອຽດວິດີໂອ 1080P (1920*1080) etc.
ມາດຕະຖານສັນຍານ NTSC/PAL
ຕຳ ແໜ່ງ ທີ່ ກຳ ນົດໄວ້ກ່ອນ 10 (IR remote), 255 (PELCO), 64 (VISCA)
ສະຖານີຄວບຄຸມ RS-232, RS485
ຊັດເຕີ 1/30s~1/10000s, auto
ອັດຕາ Baud 38400/9600bps
ອະນຸສັນຍາຄວບຄຸມ VISCA, PELCO-D, PELCO-P (RS-232, RS485)
ພິທີການ USB UVC1.1
ການສ່ອງແສງໜ້ອຍທີ່ສຸດ 0.1 Lux
SNR ≥50dB
ຮູບແບບການເຂົ້າລະຫັດວິດີໂອ MJPEG/YUV/H.264
ການຫມຸນແນວນອນ 350° (±175°), 0.1°/s~100°/s
ການຫມູນວຽນແນວຕັ້ງ 180° (±90°), 0.1°/s~80°/s
ການສະຫນອງພະລັງງານ DC 12V/2A
ການບໍລິໂພກພະລັງງານ 12W
ອຸນຫະພູມການເຮັດວຽກ 0°C~+50°C
ຄວາມຊຸ່ມຊື່ນໃນການເຮັດວຽກ 0 ~ 95% RH
Product Size (before packing) 247.1*152*169.6ມມ
ນ້ຳໜັກສິນຄ້າ (ສຸດທິ) 1.37 ກິ​ໂລກ​ຣາມ
Detail of the camera's 1/2.8 inch CMOS sensor with 2.38 megapixels

Figure 8: Camera sensor details.

Comparison of 720P 30FPS video quality versus 1080P 60FPS video quality

Figure 9: Visual comparison of video frame rates and resolutions.

10. ຄໍາແນະນໍາຜູ້ໃຊ້

  • For optimal audio in meeting rooms, consider using dedicated conference speakerphones rather than relying solely on built-in laptop microphones.
  • The camera's USB Plug & Play functionality makes setup straightforward; ensure your computer's USB 3.0 port is functioning correctly for best performance.
  • Utilize the preset positions feature to quickly switch between different views in a meeting room, saving time and ensuring smooth transitions.
  • The camera supports group calls with a large number of participants (up to 500), offering various layout options within your conferencing software.

11. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

The Tenveo VHD10U camera typically comes with a 3-year warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official Tenveo webສະຖານທີ່ຫຼືຕິດຕໍ່ຜູ້ຈັດຈໍາຫນ່າຍທ້ອງຖິ່ນຂອງທ່ານ. ຮັກສາໃບຮັບເງິນການຊື້ຂອງທ່ານໄວ້ເປັນຫຼັກຖານການຊື້ສໍາລັບການຮ້ອງຂໍການຮັບປະກັນ.