Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer User Manual

1. ບົດແນະນຳ

This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.

ຄຸນ​ນະ​ສົມ​ບັດ​ທີ່​ສໍາ​ຄັນ​:

• Supports both direct thermal and thermal transfer printing.
• High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
• Accommodates 300-meter ribbons for reduced downtime.
• Compatible with Windows (XP and newer) and Linux operating systems.
• Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
• Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
• Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
• Includes free labeling software and Windows drivers.

2. ເນື້ອໃນຊຸດ

ກວດສອບວ່າລາຍການທັງໝົດທີ່ລະບຸໄວ້ຂ້າງລຸ່ມນີ້ລວມຢູ່ໃນການຫຸ້ມຫໍ່ຂອງທ່ານ. ຖ້າມີລາຍການໃດຂາດຫາຍໄປ ຫຼື ເສຍຫາຍ, ກະລຸນາຕິດຕໍ່ຜູ້ຂາຍຂອງທ່ານ.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).

• Xprinter H500B/H500E Printer
• ອະແດບເຕີສາຍໄຟ ແລະສາຍ
• ສາຍ USB
• Ribbon Spindles (Shaft, Post)
• CD Driver (Software and Drivers)
• ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ (ຖ້າມີ)

3. ຄູ່ມືການຕິດຕັ້ງ

3.1 ການຫຸ້ມຫໍ່ແລະການຈັດວາງ

• ລະມັດລະວັງເອົາເຄື່ອງພິມອອກຈາກການຫຸ້ມຫໍ່ຂອງມັນ.
• Place the printer on a stable, flat surface near a power outlet and your computer.
• ຮັບປະກັນໃຫ້ມີລະບາຍອາກາດພຽງພໍອ້ອມຮອບເຄື່ອງພິມ.

3.2 ການເຊື່ອມຕໍ່ພະລັງງານ

• ເຊື່ອມຕໍ່ອະແດບເຕີໄຟຟ້າເຂົ້າກັບພອດພະລັງງານເຂົ້າຂອງເຄື່ອງພິມ.
• Plug the power cable into a suitable electrical outlet (100-240V AC).
• ເປີດເຄື່ອງພິມໂດຍໃຊ້ສະວິດໄຟ.

3.3 Loading Media (Labels and Ribbon)

The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

ຮູບທີ 3.2: ທາງເທິງ view of the printer's internal components, including the label roll path.

ຮູບ 3.3: ຂ້າງ view illustrating the label and ribbon loading paths within the printer.

1. ເປີດຝາເທິງຂອງເຄື່ອງພິມ.
2. ກຳລັງໂຫຼດປ້າຍກຳກັບ: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
3. Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
4. Close the top cover. The printer may perform an automatic paper test.

3.4 ການຕິດຕັ້ງໄດເວີ ແລະຊອບແວ

To use the printer with your computer, you need to install the appropriate drivers and labeling software.

• ຄົນຂັບລົດ: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webເວັບໄຊ: https://www.xprintertech.com/drivers-2ປະຕິບັດຕາມຄໍາແນະນໍາໃນໜ້າຈໍສໍາລັບການຕິດຕັ້ງ.
• Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
• SDK: SDKs for Windows/Android/iOS are available for custom application development.

3.5 ເຊື່ອມຕໍ່ກັບ Computer

• ການເຊື່ອມຕໍ່ USB: ເຊື່ອມຕໍ່ເຄື່ອງພິມກັບຄອມພິວເຕີຂອງທ່ານໂດຍໃຊ້ສາຍ USB ທີ່ໃຫ້ມາ.
• ການເຊື່ອມຕໍ່ທາງເລືອກ: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.

4. ການດໍາເນີນງານ

4.1 ຮູບແບບການພິມ

The Xprinter H500B/H500E supports two primary printing modes:

• Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
• Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.

4.2 ການພິມປ້າຍ

Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

ຮູບ 4.1: ເກີນview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.

• Ensure the correct label type and ribbon (if needed) are loaded.
• Select your Xprinter H500B/H500E as the printer in your software.
• Configure label size, orientation, and content within the software.
• ສົ່ງວຽກພິມໄປຫາເຄື່ອງພິມ.

4.3 ປະເພດປ້າຍກຳກັບທີ່ຮອງຮັບ ແລະແອັບພລິເຄຊັນ

The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.

• ຂາຍຍ່ອຍ: ລາຄາ tags, shelf labels, product labels.
• ການຂົນສົ່ງ: Shipping labels, inventory labeling.
• ອຸດສາຫະກໍາ: Cable identification, instruction labels.
• ພິເສດ: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.

5. ບໍາລຸງຮັກສາ

5.1 ການເຮັດຄວາມສະອາດຫົວພິມ

Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.

• ປິດເຄື່ອງພິມ ແລະ ຖອດສາຍໄຟອອກ.
• ເປີດຝາເທິງ.
• Gently wipe the print head surface from the center outwards.
• ປ່ອຍໃຫ້ຫົວພິມແຫ້ງໝົດກ່ອນທີ່ຈະປິດຝາປິດ ແລະ ເຊື່ອມຕໍ່ໄຟຄືນໃໝ່.
• The print head has a life expectancy of 30 km.

5.2 Replacing Ribbon and Labels

Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

ຮູບທີ 5.1: ພາຍໃນ view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.

6. ການແກ້ໄຂບັນຫາ

7. ຂໍ້ມູນຈໍາເພາະ

The following table details the technical specifications for the Xprinter H500B and H500E models.

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

ຮູບ 7.2: ດ້ານຫລັງ view of the printer highlighting the USB port and other interface options.

8. ຄໍາແນະນໍາຜູ້ໃຊ້

• ຄວາມຫຼາກຫຼາຍຂອງສື່: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
• Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
• ການຂະຫຍາຍໜ່ວຍຄວາມຈຳ: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.

9. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

9.1 ຂໍ້ມູນການຮັບປະກັນ

The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.

9.2 ສະຫນັບສະຫນູນດ້ານວິຊາການ

For technical assistance, driver downloads, or further information, please visit the official Xprinter webເວັບໄຊ:

• Xprinter Official Webເວັບໄຊ: https://www.xprintertech.com
• ຄູ່ມື: https://www.xprintertech.com/pos-printer-user-manual