Premier Pet Manuals & User Guides

ພີທີພີພີ is a trusted brand dedicated to helping pet owners build stronger relationships with their companions through safe, effective, and affordable products. As a subsidiary of Radio Systems Corporation—the same parent company behind well-known brands like PetSafe and SportDOG—Premier Pet leverages decades of industry expertise to deliver reliable solutions for everyday pet needs.

The brand's product lineup includes wireless and in-ground fencing systems to keep pets secure, training devices like bark collars to improve behavior, and health-focused accessories such as filtered pet fountains. Designed in Knoxville, Tennessee, Premier Pet products focus on ease of use and durability, ensuring that professional-grade pet care is accessible to all pet parents.

• What is the warranty period for Premier Pet products?

  Most Premier Pet products, including electronic fences and fountains, come with a one-year non-transferable limited warranty.

• How often should I clean my Premier Pet fountain?

  It is recommended to clean the fountain every 2–4 weeks. The carbon filter should be replaced every 2–4 weeks, and the foam filter every 1–2 months to ensure optimal water quality.

• Who do I contact for support with my Premier Pet fence?

  You can contact the USA-based Customer Care Center at +1 (866) 381-2785 for assistance with setup, training, or troubleshooting.

• How does the Premier Pet Wireless Fence work?

  The system transmits a radio signal up to 90 feet in all directions from a central transmitter. Your pet wears a receiver collar that emits a warning tone and then a static correction if they attempt to cross the established boundary.