NRS Healthcare Manuals & User Guides

NRS Healthcare is a market-leading UK provider of products and services designed to support independent living. With over 70 years of expertise in the industry (formerly operating as Nottingham Rehab Limited), NRS Healthcare creates clinically developed solutions for older people, disabled adults and children, and their caregivers.

The company offers a vast range of daily living aids ແລະ disability equipment, including high-quality 4-wheel and 3-wheel rollators, grab rails, shower stools, and drafting aids. NRS Healthcare products are widely used in private homes, care homes, and hospitals, often supplied through their consumer arm, Healthcare Pro. Their commitment to quality is backed by comprehensive warranties and strict safety standards.

• What is the warranty period for NRS Healthcare products?

  Most NRS Healthcare products come with a 24-month guarantee against faulty materials and workmanship for domestic use. If used in commercial settings (like care homes), the guarantee is typically valid for one year only.

• How do I adjust the brakes on my NRS Healthcare rollator?

  Brake adjustment usually involves loosening the locknut at the wheel or handle end, turning the adjuster to remove slack (leaving a 2-3mm gap), and re-tightening the locknut. Consult your specific model's manual for precise diagrams and safety warnings.

• Where can I find spare parts for NRS Healthcare equipment?

  Spare parts such as baskets, hand-wheels, and ferrules can typically be ordered through the Healthcare Pro website or by contacting their customer service team directly.

• Who do I contact if my product arrives damaged?

  If parts are missing or damaged upon unpacking, do not attempt to assemble the product. Contact the supplier or NRS Healthcare customer service immediately at +44 (0)345 121 8111.