GoDEX designs and manufactures barcode printing products, including desktop, industrial, and mobile thermal label printers and label design software.
GoDEX International is an engineering company that specializes in designing and manufacturing barcode printing products that lead the industry in the value price, high-performance category. Established with a focus on customer service and product engineering, GoDEX creates a wide range of thermal transfer and direct thermal printers suitable for retail, manufacturing, logistics, and healthcare sectors.
With offices in the US, Europe, and China, GoDEX distributes its products worldwide. Their portfolio includes desktop printers, reliable industrial printers for high-volume tasks, and portable mobile printers. They also provide the GoLabel software, a robust label design tool provided free with their hardware to streamline the printing process.
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To calibrate the printer (Auto-Sensing), ensure label stock is loaded, turn off the printer, then press and hold the FEED button while turning the printer on. Keep holding FEED until the LED flashes red, then release. The printer will measure the label size automatically and print a self-test page.
A flashing red LED typically indicates an error state. Common causes include the printer being out of paper, the label sensor not detecting a gap (requires calibration), the print head overheating, or the memory being full. Check the manual's error section for the specific beep pattern association.
Attach the new ribbon to an empty ribbon core on the rewind hub. Place the new roll on the supply hub. Guide the ribbon under the print mechanism/print head and tape it to the rewind core. Rotate the rewind wheel to tighten the ribbon and remove wrinkles before closing the print head.
GoLabel is GoDEX's free label design software included with the printer (usually on the CD) or available for download from the official GoDEX International website under the downloads section.