1. ບົດແນະນຳ
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Alienware AW Pro Wireless Gaming Headset. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Figure 1: Alienware Pro Wireless Gaming Headset and accessories.
2. ເນື້ອໃນຊຸດ
ກວດສອບວ່າລາຍການທັງຫມົດແມ່ນມີຢູ່ໃນຊຸດຂອງທ່ານ:
- Alienware Pro Wireless Headset
- USB-C Wireless Dongle
- USB-A ເຖິງ USB-C Adapter
- ສາຍ USB-A ຫາ USB-C
- Boom Mic ທີ່ຖອດອອກໄດ້
- Mic Shield
- ເອກະສານ (ຄູ່ມືສະບັບນີ້)
3. ຕັ້ງຄ່າ
3.1 ການສາກໄຟເບື້ອງຕົ້ນ
Before first use, fully charge your headset. Connect the provided USB-A to USB-C cable to the headset's USB-C port and a power source. A full charge provides up to 75 hours of battery life via Bluetooth (ANC off) or 70 hours via 2.4GHz (ANC off). A 15-minute rapid charge can provide up to 8 hours of playback (ANC off).
3.2 ການເຊື່ອມຕໍ່ໄມໂຄຣໂຟນ
Insert the detachable boom mic into the designated port on the left earcup. Ensure it is securely connected. The mic shield can be placed over the microphone for reduced plosive sounds.

Figure 2: Attaching the detachable boom microphone.
3.3 ຕົວເລືອກການເຊື່ອມຕໍ່
The headset supports tri-mode connectivity: 2.4GHz wireless, Bluetooth 5.3, and USB wired connection.
3.3.1 ການເຊື່ອມຕໍ່ໄຮ້ສາຍ 2.4GHz
- Insert the USB-C Wireless Dongle into a compatible USB-C port on your device (PC, gaming console). Use the USB-A to USB-C adapter if your device only has USB-A ports.
- Power on the headset. It should automatically connect to the dongle. The LED indicator on the headset will confirm connection.
3.3.2 ການເຊື່ອມຕໍ່ Bluetooth
- ພະລັງງານໃນຫູຟັງ.
- Activate Bluetooth pairing mode on the headset (refer to the operating controls section for specific button presses).
- On your device (PC, mobile, etc.), go to Bluetooth settings and select "Alienware Pro Headset" from the list of available devices.
- The headset supports Bluetooth 5.3 with a range of up to 30 meters.
3.3.3 ການເຊື່ອມຕໍ່ແບບມີສາຍ USB
Connect the headset directly to your device using the USB-A to USB-C cable for a wired audio and charging connection.

Figure 3: Connectivity options with dongle and adapter.
3.4 ການຕິດຕັ້ງຊອບແວ
For full customization and advanced features, install the Alienware Command Center software on your PC. This software allows you to tailor your sound experience, including Dolby Atmos integration, and manage headset settings.

Figure 4: Customizing audio settings via Alienware Command Center.
4. ການໃຊ້ງານຊຸດຫູຟັງ
4.1 ຄວບຄຸມview
The headset features intuitive controls for power, volume, microphone, and ANC modes. Refer to the product diagram for exact button locations.

Figure 5: Built-in controls on the headset.
4.2 ຄຸນສົມບັດສຽງ
4.2.1 50mm Graphene-Coated Drivers
The headset is equipped with 50mm graphene-coated dynamic drivers, providing high-fidelity audio with a frequency response up to 40 KHz for an immersive sound experience.
Video 1: Demonstration of Alienware 50mm Graphene-Coated Drivers technology.
4.2.2 Active Noise Cancellation (ANC)
Engage Active Noise Cancellation to minimize external distractions and maintain focus during gameplay or other activities. The headset features Hybrid Noise Cancellation technology.
Video 2: Explanation of Alienware Active Noise Cancellation feature.
4.2.3 ໂໝດຄວາມໂປ່ງໃສ
Transparency Mode allows you to hear your surroundings without removing the headset, useful for situational awareness.
4.3 ການນຳໃຊ້ໄມໂຄຣໂຟນ
The two-mic AI Noise Cancellation system focuses on your voice, ensuring clear communication by filtering out background noise. Adjust microphone volume and settings via the Alienware Command Center software.

Figure 6: Two-Mic AI Noise Cancellation in action.
5. ບໍາລຸງຮັກສາ
5.1 ການທໍາຄວາມສະອາດ
To clean your headset, use a soft, dry cloth. Avoid abrasive cleaners, solvents, or harsh chemicals. For earcups, gently wipe with a slightly damp ຜ້າແລະອະນຸຍາດໃຫ້ອາກາດແຫ້ງຫມົດກ່ອນທີ່ຈະນໍາໃຊ້.
5.2 ການເກັບຮັກສາ
Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store it in a protective case to prevent damage.
6. ການແກ້ໄຂບັນຫາ
If you encounter issues with your Alienware Pro Wireless Gaming Headset, refer to the following common solutions:
6.1 No Audio or Intermittent Sound
- ກວດສອບການເຊື່ອມຕໍ່: Ensure the 2.4GHz dongle is properly inserted, or Bluetooth is correctly paired. For wired connection, verify the USB cable is secure.
- ພະລັງງານແລະຫມໍ້ໄຟ: Confirm the headset is powered on and has sufficient battery charge.
- ລະດັບສຽງ: Check both the headset's volume control and your device's audio output settings.
- ແຫຼ່ງສຽງ: Ensure the correct audio output device is selected on your computer or console.
- Drivers/Software: Update your audio drivers and Alienware Command Center software to the latest version.
6.2 ບັນຫາໄມໂຄຣໂຟນ
- ການເຊື່ອມຕໍ່ໄມໂຄຣໂຟນ: Ensure the detachable boom mic is fully inserted into its port.
- ສະຖານະການປິດສຽງ: Check if the microphone is muted on the headset or in your device's settings.
- ອຸປະກອນປ້ອນ: Verify that the Alienware Pro Headset microphone is selected as the default input device in your system's sound settings.
- ການຕັ້ງຄ່າຊອບແວ: Adjust microphone sensitivity and AI Noise Cancellation settings within Alienware Command Center.
6.3 ບັນຫາການເຊື່ອມຕໍ່
- ຈັບຄູ່ Bluetooth ຄືນໃໝ່: If Bluetooth connection is unstable, unpair and re-pair the headset with your device.
- Dongle Re-connection: For 2.4GHz, try unplugging and re-inserting the USB dongle.
- ແຊກແຊງ: ຍ້າຍອອກໄປຈາກອຸປະກອນໄຮ້ສາຍອື່ນໆທີ່ອາດຈະເຮັດໃຫ້ເກີດການລົບກວນ.
- ອັບເດດເຟີມແວ: Check for and install any available firmware updates for the headset via Alienware Command Center.
7. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | AW Pro Headset |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | Bluetooth / 2.4 GHz radio frequency / USB |
| ເຕັກໂນໂລຊີການສື່ສານໄຮ້ສາຍ | 2.4GHz, Bluetooth 5.3 |
| ຊ່ວງ Bluetooth | 30 ແມັດ |
| ການຄວບຄຸມສິ່ງລົບກວນ | Hybrid Noise Cancellation |
| ປະເພດໄດເວີສຽງ | Dynamic Driver (50mm Graphene-Coated) |
| ການຕອບສະໜອງຄວາມຖີ່ | 40 KHz |
| ຊີວິດຫມໍ້ໄຟ | Up to 75 Hours (Bluetooth, ANC off) |
| ເວລາສາກໄຟ | 15 minutes for up to 8 hours playback (ANC off) |
| ໄມໂຄຣໂຟນ | Detachable Boom Mic with 2-Mic AI Noise Cancellation, Beamforming |
| ຄຸນນະສົມບັດພິເສດ | Hearing Protection, Transparency Mode |
| ອຸປະກອນທີ່ເຂົ້າກັນໄດ້ | ເຄື່ອງຫຼິ້ນເກມ, ຄອມພິວເຕີ, ອຸປະກອນມືຖື |
| ນ້ໍາຫນັກລາຍການ | 11 ອອນສ໌ (312g) |
| ຂະໜາດສິນຄ້າ | 3.55 x 5.91 x 8.07 ນິ້ວ (9.02 x 15.01 x 20.50 cm) |
| UPC | 884116469728 |

Figure 7: Headset dimensions.
8. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
For warranty information, technical support, or further assistance, please visit the official Alienware or Dell support website. You can find drivers, firmware updates, and detailed troubleshooting guides there.
ຜູ້ຜະລິດ: Dell