1. ບົດແນະນຳ
Thank you for choosing the MOERTEK 2K HD Webcam with Windows Hello Facial Recognition. This manual provides essential information for the proper setup, operation, and maintenance of your webcam. Please read it thoroughly before use to ensure optimal performance and longevity of the device.
2. ຜະລິດຕະພັນເກີນview
2.1 ອົງປະກອບ
The MOERTEK 2K HD Webcam is designed for ease of use and high performance. Below is an illustration of its key components:
ຮູບພາບ 2.1: ດ້ານໜ້າ ແລະ ດ້ານຫຼັງ view ຂອງ webcam with labeled components. The front features an Infrared Indicator Light, LED Indicator Light, Infrared Lens, Camera Lens, Privacy Shutter, and Microphone. The rear shows the Type-C Interface and Cooling Holes, with an Adjustable Mount at the bottom.
2.2 ລັກສະນະທີ່ສໍາຄັນ
- ຄວາມລະອຽດ 2K QHD: Equipped with a 5MP sensor, supporting QHD 2K video at 30 frames per second (fps) for clear and colorful images.
- Windows Hello Facial Recognition: Provides secure and convenient password-free login for Windows 10 and above.
- ຝາປິດຄວາມເປັນສ່ວນຕົວໃນຕົວ: Integrated sliding cover allows you to physically block the camera lens for privacy.
- ໄມໂຄຣໂຟນຕັດສຽງລົບກວນ: High-performance noise reduction technology captures clear audio within 3 meters.
- Fast Auto Focus: Automatically adjusts focus and brightness for optimal image quality, even in low-light conditions.
- ການປັບແຕ່ງຫຼາຍມຸມ: Features 360° horizontal rotation and 84° wide-angle field of view (FOV) for flexible positioning.
- ສຽບ ແລະ ຫຼິ້ນ: No driver installation required; simply connect to a USB port.
- ຄວາມເຂົ້າກັນໄດ້ຢ່າງກວ້າງຂວາງ: Supports various operating systems (Windows, macOS, Linux, Android) and conferencing platforms (Skype, Zoom, Teams, etc.).
3. ຕັ້ງຄ່າ
3.1 ການຕິດຕັ້ງທາງດ້ານຮ່າງກາຍ
- ການຕິດຕັ້ງ Webກ້ອງ: ໄດ້ webcam features an adjustable mount. You can place it securely on top of your laptop screen, desktop monitor, or a flat surface. The mount also allows for 180° vertical adjustment and 360° horizontal rotation to achieve the desired angle.
- Optional Tripod Use: ໄດ້ webcam has a magnetic base, allowing it to be directly attached to a compatible tripod (tripod not included).
- ເຊື່ອມຕໍ່ກັບຄອມພິວເຕີ: ເຊື່ອມຕໍ່ webcam to an available USB port on your computer using the provided USB cable. The device is plug-and-play, so no additional drivers are typically needed.
ຮູບພາບ 3.1: ໄດ້ webcam's adjustable mount allows for 360-degree rotation and 180-degree vertical adjustment. Its compact size makes it suitable for various setups, including laptops and tripods.
3.2 Windows Hello Facial Recognition Setup
To utilize the Windows Hello facial recognition feature for secure login:
- Ensure your computer is running Windows 10 or above.
- ໄປທີ່ ເລີ່ມ > ການຕັ້ງຄ່າ > ບັນຊີ > ຕົວເລືອກການເຂົ້າສູ່ລະບົບ.
- Under "Ways to sign in," locate Facial recognition (Windows Hello) ແລະຄລິກ ຕັ້ງຄ່າ.
- Follow the on-screen prompts. When recording your face, ensure your face is at the same level as the camera and approximately 60cm away.
- You may be prompted to set up a PIN as a backup.
- If you wear glasses, you can improve recognition by setting up your face again with and without glasses.
- After system or device updates, you may need to re-enroll your facial recognition.
- Remember to turn on the privacy cover when unlocking via Windows Hello.
ຮູບພາບ 3.2: Visual guide for setting up Windows Hello facial recognition, demonstrating the process from settings to face enrollment.
ວິດີໂອ 3.1: This video demonstrates the MOERTEK 2K HD Webcam's features, including Windows Hello facial recognition login, its mini lightweight design, 180° vertical and 360° horizontal rotation, USB plug-and-play functionality, 5-megapixel auto-focus, and the built-in sliding privacy cover. It also shows the magnetic base for tripod mounting and the step-by-step setup for Windows Hello.
4. ຄໍາແນະນໍາການດໍາເນີນງານ
4.1 ການດໍາເນີນງານພື້ນຖານ
- ເມື່ອເຊື່ອມຕໍ່, ໄດ້ webcam is ready for use with most video conferencing and recording applications.
- The camera's auto-focus feature will automatically adjust to keep you clear and sharp during calls.
- The built-in noise-canceling microphones will capture your voice clearly, reducing background noise.
4.2 ການປົກຫຸ້ມຂອງຄວາມເປັນສ່ວນຕົວ
The integrated privacy cover allows you to control when the camera is active. Simply slide the cover to the left to expose the lens for use, and slide it to the right to cover the lens for privacy. This physical barrier ensures your privacy when the webກ້ອງບໍ່ໄດ້ໃຊ້.
ຮູບພາບ 4.1: The built-in privacy cover can be easily slid to open or close the camera lens, providing physical privacy protection.
4.3 ຄວາມເຂົ້າກັນໄດ້
The MOERTEK 2K HD Webcam is widely compatible with various operating systems and applications:
- ລະບົບປະຕິບັດການ: Windows 7/8/10/11, macOS, Linux, Android.
- Video Conferencing Platforms: Skype, BlueJeans, Zoom, Hangouts, Cisco Webex, GoTo Meeting, Microsoft Teams, Google Meet, OBS, FaceTime, Facebook, Onstream Meetings, YouTube, etc.
ຮູບພາບ 4.2: ໄດ້ webcam offers wide compatibility with major operating systems and popular video conferencing and streaming platforms.
5. ບໍາລຸງຮັກສາ
- ທໍາຄວາມສະອາດ Lens: Use a soft, lint-free cloth specifically designed for camera lenses. Do not use harsh chemicals or abrasive materials.
- ທໍາຄວາມສະອາດທົ່ວໄປ: ເຊັດຮ່າງກາຍຂອງ webcam with a soft, dry cloth.
- ການເກັບຮັກສາ: ເມື່ອບໍ່ໄດ້ໃຊ້, ເກັບມ້ຽນ webcam in a clean, dry place. Use the privacy cover to protect the lens from dust and scratches.
- ຫຼີກລ້ຽງສະພາບທີ່ຮ້າຍແຮງ: ຫ້າມເປີດເຜີຍ webຫຼີກເວັ້ນອຸນຫະພູມ, ຄວາມຊຸ່ມຊື່ນ, ຫຼື ແສງແດດໂດຍກົງ.
6. ການແກ້ໄຂບັນຫາ
| ບັນຫາ | ສາເຫດທີ່ເປັນໄປໄດ້ | ການແກ້ໄຂ |
|---|---|---|
| Webcam not detected / No image | Loose USB connection, faulty USB port, privacy cover closed, application settings. | Ensure USB cable is securely connected. Try a different USB port. Check if the privacy cover is open. Verify webcam selection in your application's video settings. Restart your computer. |
| ຄຸນນະພາບຮູບພາບບໍ່ດີ (ມົວ, ມືດ) | Dirty lens, insufficient lighting, auto-focus issues. | Clean the camera lens with a soft cloth. Ensure adequate lighting in your environment. The webcam has auto-focus; if issues persist, check application settings for manual focus options if available. |
| Microphone not working / Poor audio | Microphone muted, incorrect audio input selected, software issues. | Check your computer's sound settings and ensure the webcam's microphone is selected as the input device. Verify microphone is not muted in your application. Ensure you are within 3 meters of the webcam for optimal sound capture. |
| Windows Hello not recognizing face | Incorrect setup, lighting conditions, privacy cover closed, face position. | Ensure the privacy cover is open. Re-do the Windows Hello setup (Section 3.2) in good lighting. Ensure your face is at the same level and distance (approx. 60cm) from the camera. Disable "enhanced face ID protection" in Windows Hello settings if issues persist. |
7. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຍີ່ຫໍ້ | MOERTEK |
| ໝາຍເລກຕົວແບບ | MT826WH |
| ຄວາມລະອຽດການຖ່າຍວິດີໂອ | 2K (QHD) at 30FPS |
| ເທັກໂນໂລຍີເຊັນເຊີຮູບພາບ | CMOS |
| ຄຸນນະສົມບັດພິເສດ | 2K 30FPS, Face Recognition, Plug & Play, Windows Hello, with Noise-reducing Mic |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | USB |
| ພາກສະຫນາມຂອງ View (FOV) | 84° Wide-Ang |
| ຊ່ວງໄມໂຄຣໂຟນ | ເຖິງ 3 ແມັດ |
| ນ້ໍາຫນັກລາຍການ | 3.84 ອອນ |
| ຂະໜາດແພັກເກັດ | 4.06 x 2.68 x 2.01 ນິ້ວ |
| ສີ | ດຳ |
8. ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ
MOERTEK is committed to providing high-quality products and customer satisfaction.
- ສະຫນັບສະຫນູນດ້ານວິຊາການຕະຫຼອດຊີວິດ: We provide lifetime technical support for our products. If you encounter any issues or have questions, please contact our after-sales service team.
- ບໍລິການລູກຄ້າ: For assistance, please send us an email at any time. Our team aims to provide a satisfactory reply within 24 hours.
- ຜົນຕອບແທນ: ຜະລິດຕະພັນສາມາດສົ່ງຄືນໄດ້ພາຍໃນ 30 ມື້ເພື່ອແລກປ່ຽນ ຫຼື ຄືນເງິນ.
ຮູບພາບ 8.1: MOERTEK offers comprehensive customer support, including quick responses, a 30-day return policy, and lifetime technical assistance.