1. ບົດແນະນຳ
The AVer VB342 PRO is an all-in-one video bar designed for midsize meeting rooms, integrating a camera, microphone, and speaker. This device features PTZ (Pan, Tilt, Zoom) technology, 4K resolution, and advanced AI functions to enhance video conferencing experiences. This manual provides instructions for setting up, operating, maintaining, and troubleshooting your VB342 PRO.
2. ຕັ້ງຄ່າ
2.1 ເນື້ອໃນຊຸດ
ກວດສອບວ່າອົງປະກອບທັງໝົດມີຢູ່ໃນຊຸດ:
- AVer VB342 PRO Video Conferencing Camera Unit
- Power Adapter
- USB 3.1 Cable
- ສາຍ HDMI
- Wall Mount Bracket (if included)
2.2 ການຕິດຕັ້ງທາງດ້ານຮ່າງກາຍ
The VB342 PRO can be placed on a flat surface or mounted on a wall.
ຕິດຝາ
Use the provided wall mount bracket to secure the device. Ensure the mounting surface is sturdy enough to support the unit's weight (approximately 14.1 pounds).

Image: The AVer VB342 PRO camera installed below a large display in a conference room, showing participants interacting with remote attendees on screen.
2.3 ການເຊື່ອມຕໍ່ອຸປະກອນ
- ການເຊື່ອມຕໍ່ພະລັງງານ: Connect the power adapter to the VB342 PRO and then to a power outlet.
- ການເຊື່ອມຕໍ່ USB: Connect the VB342 PRO to your computer using the supplied USB 3.1 cable. This connection enables video, audio, and control.
- ຜົນຜະລິດ HDMI (ທາງເລືອກ): Connect an HDMI cable from the VB342 PRO to a display for direct video output.
- ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ (ທາງເລືອກ): For network management or specific features, connect an Ethernet cable to the device.

Image: A detailed front-side view of the AVer VB342 PRO, highlighting the central camera module and integrated speakers.
2.4 ການຕິດຕັ້ງຊອບແວ
Download and install the AVer PTZApp 2 software from the official AVer website. This application allows for advanced camera control, firmware updates, and configuration of AI features.
3. ຄໍາແນະນໍາການດໍາເນີນງານ
3.1 Basic Camera Control
Once connected, the VB342 PRO functions as a standard USB camera and audio device. You can select it within your video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet).
- ແພນ, ອຽງ, ຊູມ (PTZ): Use the PTZApp 2 software or a compatible remote control to adjust the camera's pan, tilt, and optical zoom (up to 3x optical, 15x total zoom).
- ຈຸດສຸມ: The camera features autofocus. Manual override is available via PTZApp 2.
- White Balance & Exposure: Automatic settings are default. Adjustments can be made through PTZApp 2.
3.2 ຄຸນສົມບັດ AI ຂັ້ນສູງ
The VB342 PRO incorporates several AI-powered features:
- Smart Gallery: This feature uses AI to crop participants' faces, ensuring everyone is clearly visible. You can select between headshot and half-body modes.
- SmartSpeaker: Automatically focuses on the active speaker in the room.
- ການຄວບຄຸມທ່າທາງ: Operate certain camera functions by holding up one finger on either side of your face. Refer to the PTZApp 2 for specific gesture commands.
- Audio Fencing: Define a specific meeting area. The camera will silence sounds originating from outside this defined viewing angle, reducing distractions.
- Presentation Tracking: Tracks the speaker with both preset area and participant tracking capabilities.

ຮູບພາບ: ດ້ານຫນ້າໂດຍກົງ view of the AVer VB342 PRO, showing the camera lens and speaker grilles.
4. ບໍາລຸງຮັກສາ
4.1 ການທໍາຄວາມສະອາດ
- ໃຊ້ຜ້າອ່ອນແລະແຫ້ງເພື່ອທຳຄວາມສະອາດດ້ານນອກຂອງກ້ອງຖ່າຍຮູບ.
- For the camera lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid abrasive materials.
- ຢ່າໃຊ້ສານເຄມີທີ່ຮຸນແຮງຫຼືສານລະລາຍ.
4.2 ການອັບເດດເຟີມແວ
Regularly check for firmware updates using the AVer PTZApp 2 software to ensure optimal performance and access to new features.
5. ການແກ້ໄຂບັນຫາ
5.1 ບັນຫາທົ່ວໄປ ແລະການແກ້ໄຂ
- ບໍ່ມີຜົນຜະລິດວິດີໂອ/ສຽງ:
- Ensure all cables (USB, HDMI, Power) are securely connected.
- Verify the VB342 PRO is selected as the camera and microphone in your conferencing software settings.
- Restart your computer and the VB342 PRO.
- ຄຸນນະພາບວິດີໂອບໍ່ດີ:
- ກວດເບິ່ງຄວາມໄວການເຊື່ອມຕໍ່ອິນເຕີເນັດຂອງທ່ານ.
- Ensure adequate lighting in the meeting room.
- ເຮັດຄວາມສະອາດເລນກ້ອງຖ່າຍຮູບ.
- Adjust camera settings (e.g., white balance, exposure) via PTZApp 2.
- ຄຸນສົມບັດ AI ບໍ່ເຮັດວຽກ:
- Ensure PTZApp 2 is running and the features are enabled.
- Check for firmware updates for the VB342 PRO.
- Ensure proper room setup and lighting for optimal AI detection.
6. ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | VB342 Pro Enterprise-Grade 4K PTZ Video Bar |
| ຍີ່ຫໍ້ | AVer |
| Optical Zoom | 3x |
| ຊູມດິຈິຕອລ | 5x |
| ຊູມທັງໝົດ | 15x |
| ພາກສະຫນາມຂອງ View (D/H/V) | 92°/84°/53° |
| ອັດຕາເຟຣມ | 4K 30fps; 1080p 60fps |
| ຄວາມລະອຽດວິດີໂອ | 2160p (4K) |
| ຄວາມລະອຽດເຊັນເຊີຮູບພາບ | 15 MP |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | Wired (USB 3.1), Wi-Fi |
| ຜົນຜະລິດວິດີໂອ | HDMI |
| ເທັກໂນໂລຍີໄມໂຄຣໂຟນ | Digital Signal Processing, Beam Forming, Noise Cancellation |
| ໄລຍະຫ່າງຈຸດສຸມຕ່ ຳ ສຸດ | 80 ຊຕມ |
| ນ້ໍາຫນັກລາຍການ | 14.1 ປອນ |
| ປະເພດ Mount | ກຳແພງ |
| WDR ທີ່ແທ້ຈິງ | ສູງເຖິງ 120db |
7. ຂໍ້ມູນການຮັບປະກັນ
The AVer VB342 PRO Video Conferencing Camera comes with a ການຮັບປະກັນຂອງຜູ້ຜະລິດ 3 ປີຈໍາກັດ. For detailed terms and conditions, please refer to the official AVer warranty documentation or contact AVer support.
Optional protection plans may be available from your retailer, such as a 3-Year Protection Plan or Complete Protect monthly plan.
8. ການຊ່ວຍເຫຼືອລູກຄ້າ
For technical assistance, product inquiries, or warranty claims, please visit the official AVer support webເວັບໄຊ ຫຼືຕິດຕໍ່ພະແນກບໍລິການລູກຄ້າຂອງເຂົາເຈົ້າ.
AVer Official Store: Visit the AVer Store on Amazon