Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)
ຄູ່ມືຜູ້ໃຊ້ຫູຟັງ Poly Blackwire 3320 USB-A
Model: Blackwire 3320 USB-A (213934-01)
ຍີ່ຫໍ້: Poly (Plantronics + Polycom)
ສິນຄ້າເກີນview
The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.
ແມ່ນຫຍັງຢູ່ໃນກ່ອງ
The Blackwire 3320 USB-A package typically includes the following components:
- Poly Blackwire 3320 USB-A Wired Stereo Headset
ຕັ້ງຄ່າ
Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.
ກຳ ລັງເຊື່ອມຕໍ່ກັບອຸປະກອນຂອງເຈົ້າ
- Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
- ສຽບຫູຟັງ: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
- ການຮັບຮູ້ລະບົບ: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
- ເລືອກເປັນອຸປະກອນສຽງ: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.
ຄໍາແນະນໍາການດໍາເນີນງານ
The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.
ໃສ່ຫູຟັງ
- Adjust the headband for a comfortable fit over your head.
- Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
- Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.
Inline Control Unit Functions
The inline control unit provides quick access to essential call and audio functions:
- ປຸ່ມເພີ່ມສຽງຂຶ້ນ (+): ກົດເພື່ອເພີ່ມລະດັບສຽງຟັງ.
- ປຸ່ມປະລິມານລົງ (-): ກົດເພື່ອຫຼຸດລະດັບສຽງການຟັງ.
- ປິດສຽງ: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
- Call Control Button (Phone Icon):
- ກົດເພື່ອຮັບສາຍໂທເຂົ້າ.
- Press to end an active call.
- Press to make a call (if supported by your application).
ບໍາລຸງຮັກສາ
Proper care and maintenance will extend the life of your Blackwire 3320 headset.
- ທໍາຄວາມສະອາດ: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
- ການເກັບຮັກສາ: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable.
- ການດູແລສາຍໄຟ: ຢ່າດຶງສາຍເພື່ອຖອດຊຸດຫູຟັງ. ຈັບຕົວເຊື່ອມຕໍ່ USB ໄວ້ສະເໝີ. ຫຼີກລ່ຽງການງໍ ຫຼື ບິດງໍຂອງສາຍ.
ການແກ້ໄຂບັນຫາ
If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:
| ບັນຫາ | ການແກ້ໄຂທີ່ເປັນໄປໄດ້ |
|---|---|
| No audio from headset speakers. |
|
| ໄມໂຄຣໂຟນບໍ່ເຮັດວຽກ. |
|
| ຄຸນະພາບສຽງບໍ່ດີ ຫຼືບິດເບືອນ. |
|
| Headset not recognized by computer. |
|
ຂໍ້ມູນຈໍາເພາະ
| ຄຸນສົມບັດ | ລາຍລະອຽດ |
|---|---|
| ຊື່ຕົວແບບ | Blackwire 3320 USB-A |
| ໝາຍເລກຕົວແບບ | 213934-01 |
| ເຕັກໂນໂລຊີການເຊື່ອມຕໍ່ | ມີສາຍ (USB-A) |
| ຮູບແບບການໃສ່ | Dual-ear (Stereo), Over-the-head |
| ໄມໂຄຣໂຟນ | Flexible Noise-Canceling Boom Mic |
| ປະສິດທິພາບສຽງ | Wideband audio, Enhanced Digital Signal Processing (DSP) |
| SoundGuard Technology | Acoustic limiting for protection against sounds above 118 dBA |
| ຊ່ວງຄວາມຖີ່ | 20 Hz - 20,000 Hz |
| ການຄວບຄຸມ | Inline control unit (Volume Up/Down, Mute, Call Answer/End) |
| ຄວາມຍາວສາຍ | 7 ຟຸດ |
| ນ້ໍາຫນັກລາຍການ | 4.6 ອອນສ໌ (130 ກຣາມ) |
| ອຸປະກອນທີ່ເຂົ້າກັນໄດ້ | PC, Mac, Cellphones (via USB-A) |
ຂໍ້ມູນການຮັບປະກັນ
The Poly Blackwire 3320 USB-A headset comes with a ຮັບປະກັນ 2 ປີທົ່ວໂລກ. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.
ສະຫນັບສະຫນູນ
For further assistance, technical support, or to access additional resources, please visit the official Poly support webເວັບໄຊ ຫຼືຮ້ານຄ້າຍີ່ຫໍ້ຂອງເຂົາເຈົ້າ:
- Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
- ຄູ່ມືການນໍາໃຊ້ (PDF): https://manuals.plus/m/469a902d7f026c019ef48519a4601c7fcbeb280e55cab9d5fc046a5aabf10f47
You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.
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