ຄູ່ມືຜູ້ໃຊ້ໂທລະສັບຕັ້ງໂຕະ Polycom VVX 250 IP

ສິນຄ້າເກີນview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

ຄຸນ​ນະ​ສົມ​ບັດ​ທີ່​ສໍາ​ຄັນ​:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

ດ້ານໜ້າ view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

ຄູ່ມືການຕິດຕັ້ງ

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

ເນື້ອໃນຊຸດ:

• Polycom VVX 250 IP Desk Phone unit
• ມືຖືແລະສາຍເຊືອກ
• ສາຍອີເທີເນັດ
• ໂຕະຕັ້ງໂຕະ
• (Note: Power adapter may be sold separately depending on model/region.)

ການເຊື່ອມຕໍ່ທາງກາຍຍະພາບ:

1. ເຊື່ອມ​ຕໍ່​ໂທລະ​ສັບ​ມື​ຖື​: ສຽບສົ້ນໜຶ່ງຂອງສາຍບືເຂົ້າໃສ່ມືຖື ແລະອີກສົ້ນໜຶ່ງເຂົ້າໄປໃນພອດມືຖືຢູ່ຖານໂທລະສັບ.
2. ເຊື່ອມຕໍ່ກັບເຄືອຂ່າຍ: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. ເຊື່ອມຕໍ່ພະລັງງານ: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. ເຊື່ອມຕໍ່ກັບ PC (ທາງເລືອກ): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. ເຊື່ອມຕໍ່ຊຸດຫູຟັງ (ທາງເລືອກ): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

ໃກ້ຊິດ view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

ເລີ່ມຕົ້ນການເລີ່ມຕົ້ນ:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

ຄໍາແນະນໍາການດໍາເນີນງານ

ໂທອອກ:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. ກົດໝາຍເລກທີ່ຕ້ອງການໂດຍໃຊ້ປຸ່ມກົດ.
3. Press the Dial soft key or wait for the call to connect automatically.

ຕອບການໂທ:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• ໃຊ້ Navigation Cluster (up, down, left, right arrows, and Select button) to browse through menus and options.
• ກົດ ບ້ານ button to return to the main menu or idle screen.
• Soft Keys: The buttons directly below the display change their function based on the current screen or activity.

ຟັງຊັນທົ່ວໄປ:

• ຖື: Press the Hold button during an active call to place it on hold. Press again to resume.
• ການໂອນຍ້າຍ: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• ປິດສຽງ: ກົດປຸ່ມປິດສຽງເພື່ອປິດສຽງໄມໂຄຣໂຟນຂອງທ່ານໃນລະຫວ່າງການໂທ. ກົດອີກຄັ້ງເພື່ອປິດສຽງ.
• ລຳໂພງ: Press the Speakerphone button to toggle speakerphone mode on or off.
• ຫູຟັງ: Press the Headset button to switch audio to a connected headset.
• ການຄວບຄຸມລະດັບສຽງ: ໃຊ້ + ແລະ - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

ເຂົ້າເຖິງເມນູ:

ຈາກຫນ້າຈໍທີ່ບໍ່ມີປະໂຫຍດ, ກົດປຸ່ມ ບ້ານ button to access the main menu. Options typically include:

• ໂທໃໝ່
• Messages (Voicemail)
• Directories (Contact lists)
• DND (ຫ້າມລົບກວນ)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

ບໍາລຸງຮັກສາ

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• ທໍາຄວາມສະອາດ: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• ການກຳຈັດຂີ້ຝຸ່ນ: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• ການຄຸ້ມຄອງສາຍໄຟ: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• ເງື່ອນໄຂສິ່ງແວດລ້ອມ: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• ອັບເດດຊອບແວ: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

ການແກ້ໄຂບັນຫາ

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

ບໍ່ມີໂທນໂທ / ບໍ່ສາມາດໂທອອກໄດ້:

• ກວດສອບການເຊື່ອມຕໍ່ເຄືອຂ່າຍ: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• ວົງຈອນພະລັງງານ: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• ຢືນຢັນສະຖານະເຄືອຂ່າຍ: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

ຄຸນະພາບສຽງບໍ່ດີ:

• ປັບລະດັບສຽງ: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• ຄວາມແອອັດຂອງເຄືອຂ່າຍ: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• ສຽງ HD: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

ຈໍສະແດງຜົນບໍ່ເຮັດວຽກ:

• ກວດສອບພະລັງງານ: Ensure the phone is receiving power.
• ວົງຈອນພະລັງງານ: ປະຕິບັດວົງຈອນພະລັງງານດັ່ງທີ່ໄດ້ອະທິບາຍຂ້າງເທິງ.
• ການຕັ້ງຄ່າຄວາມສະຫວ່າງ: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

ໂທລະສັບບໍ່ໄດ້ລົງທະບຽນ:

• ການເຊື່ອມຕໍ່ເຄືອຂ່າຍ: Confirm the phone has an active network connection.
• ການຕັ້ງຄ່າ: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• ເຟີມແວ: Outdated firmware can sometimes cause registration issues.

ຂໍ້ມູນຈໍາເພາະ

ແມ່ນຫຍັງຢູ່ໃນກ່ອງ

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• ມືຖື
• ສາຍເຊືອກໂທລະສັບ
• ສາຍເຄືອຂ່າຍ (Ethernet)
• ໂຕະຕັ້ງໂຕະ
• ຄູ່ມືເລີ່ມຕົ້ນດ່ວນ

Note: Power adapter may be sold separately depending on the specific product variant or region.

ການຮັບປະກັນແລະການສະຫນັບສະຫນູນ

ຂໍ້ມູນການຮັບປະກັນ:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

ສະຫນັບສະຫນູນດ້ານວິຊາການ:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• ສະຫນັບສະຫນູນອອນໄລນ໌: Visit the Poly support website for FAQs, knowledge base articles, and software downloads.
• ສະຫນັບສະຫນູນໂທລະສັບ: Contact your regional Poly support hotline.
• ຜູ້ໃຫ້ບໍລິການ: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.