EPOS Sennheiser IMPACT SC 660 USB ML Headset Instruction Manual

1. ບົດແນະນຳ

The EPOS Sennheiser IMPACT SC 660 USB ML is a premium, wired, double-sided USB headset designed for professionals. It is optimized for Unified Communications (UC) and certified for Skype for Business, offering outstanding sound performance, convenient call handling, durability, and all-day comfort. This headset features HD sound, an ultra noise-cancelling microphone, and a USB connector for seamless integration with various devices and platforms.

ຮູບ 1: ດ້ານຫນ້າ view of the EPOS Sennheiser IMPACT SC 660 USB ML Headset.

2. ສິ່ງທີ່ຢູ່ໃນກ່ອງ

Carefully unpack your EPOS Sennheiser IMPACT SC 660 USB ML headset and ensure all components are present:

• IMPACT SC 660 USB ML Headset
• ກໍລະນີປ້ອງກັນ
• Cable clip mounted on headset
• Leatherette ear pad/s (spare)
• ຜູ້ຖືແມ່ເຫຼັກ
• ຄູ່ມືດ່ວນ
• ຄູ່ມືຄວາມປອດໄພ

Figure 2: All included components: headset, carry pouch, in-line call control, clothing clip, USB connector, leatherette ear pads, ear pad holders, safety guide, and quick guide.

3. ຕັ້ງຄ່າ

The IMPACT SC 660 USB ML headset is designed for simple plug-and-play setup.

3.1 ການເຊື່ອມຕໍ່ຊຸດຫູຟັງ

1. Locate an available USB port on your computer or compatible device.
2. Plug the USB connector of the headset into the USB port.
3. The headset will be automatically recognized by your operating system. No additional drivers are typically required for basic functionality.

3.2 ຄວາມເຂົ້າກັນໄດ້ຂອງຊອບແວ

This headset is optimized for Unified Communications (UC) and certified for various platforms, ensuring seamless integration and optimal performance:

• Skype ສໍາລັບທຸລະກິດ
• ທີມ Microsoft
• Google Meet
• Alcatel-Lucent Enterprise
• Webex ໂດຍ Cisco
• ອາວາຢາ
• ເຮັດວຽກກັບ Chromebook

Figure 3: The headset is optimized for various Unified Communications platforms, including Microsoft Teams, Google Meet, Alcatel-Lucent Enterprise, Webex by Cisco, Avaya, and Chromebook.

3.3 ການໃສ່ຫູຟັງ

Adjust the headband and microphone boom for a comfortable and secure fit. The microphone boom is flexible to allow for optimal positioning near your mouth.

Figure 4: A person wearing the headset, demonstrating proper microphone positioning for natural, clear conversations with EPOS Voice and noise-cancelling microphone technology.

4. ຄໍາແນະນໍາການດໍາເນີນງານ

The IMPACT SC 660 USB ML headset provides intuitive controls for managing your calls and audio.

4.1 In-Line Call Control Unit

The headset features an in-line call control unit for easy management of calls and audio settings:

• ຮັບ/ສາຍໂທ: Press the dedicated call button to answer or end a call.
• ການຄວບຄຸມລະດັບສຽງ: ໃຊ້ປຸ່ມ '+' ແລະ '-' ເພື່ອປັບລະດັບສຽງຟັງ.
• ປິດສຽງໄມໂຄຣໂຟນ: Press the microphone mute button to mute or unmute your microphone.
• ການເປີດເຜີຍ: Some applications may support redialing directly from the control unit.

4.2 ການນຳໃຊ້ໄມໂຄຣໂຟນ

The ultra noise-cancelling microphone filters out unwanted background noise, ensuring crystal-clear conversations. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.

4.3 ຄຸນສົມບັດສຽງ

• ສຽງ HD: Powered by a neodymium speaker, the headset delivers clear and natural voice and audio experiences.
• ActiveGard Technology: This technology protects users against acoustic injury caused by sudden sound bursts on the line.
• Sound Enhancement Profiles: The headset automatically adjusts sound enhancement profiles for optimal communication or multimedia listening.

ຮູບ 5: ຂ້າງ view of the headset, highlighting the in-line call control unit and USB connector.

Figure 6: Image illustrating how sound enhancement profiles adjust automatically for optimal communication or multimedia experiences.

5. ບໍາລຸງຮັກສາ

Proper care and maintenance will extend the life and performance of your headset.

5.1 ການທໍາຄວາມສະອາດ

• ແຜ່ນຮອງຫູ: The soft leatherette ear pads can be gently wiped with a damp ຜ້າ. ຮັບປະກັນວ່າພວກມັນແຫ້ງໝົດກ່ອນການນຳໃຊ້.
• ຕົວຫູຟັງ: Use a soft, dry cloth to clean the headset body. Avoid using harsh chemicals or abrasive materials.

5.2 ການເກັບຮັກສາ

When not in use, store the headset in its protective case. The ear cups can be folded flat for easy transportation and storage, protecting the headset from damage.

5.3 ການດູແລສາຍໄຟ

The headset features Vectran reinforced cables for enhanced durability. Avoid sharp bends or excessive pulling on the cable to prevent damage.

6. ການແກ້ໄຂບັນຫາ

If you encounter issues with your headset, try the following basic troubleshooting steps:

• ບໍ່ມີສຽງ/ໄມໂຄຣໂຟນບໍ່ເຮັດວຽກ:
  • ໃຫ້ແນ່ໃຈວ່າຕົວເຊື່ອມຕໍ່ USB ຖືກສຽບເຂົ້າໄປໃນພອດຢ່າງຄົບຖ້ວນແລ້ວ.
  • Check your computer's audio settings to ensure the headset is selected as the default playback and recording device.
  • Verify that the microphone is not muted using the in-line control unit.
  • Try plugging the headset into a different USB port or another computer to rule out port or system-specific issues.
• ຄຸນະພາບສຽງບໍ່ດີ:
  • Adjust the volume using the in-line control or your computer's settings.
  • Ensure the microphone is positioned correctly near your mouth for clear voice pickup.
  • ກວດເບິ່ງຄວາມເສຍຫາຍທາງດ້ານຮ່າງກາຍຕໍ່ກັບສາຍຫຼືຕົວເຊື່ອມຕໍ່.
• ຊຸດຫູຟັງບໍ່ຮັບຮູ້:
  • ປິດເປີດຄອມພິວເຕີຂອງທ່ານຄືນໃໝ່.
  • ໃຫ້ແນ່ໃຈວ່າລະບົບປະຕິບັດການຂອງທ່ານອັບເດດແລ້ວ.

For more complex issues, refer to the detailed Safety Guide or Quick Guide included in the box, or contact EPOS customer support.

7. ຂໍ້ມູນຈໍາເພາະ

8. ການຮັບປະກັນແລະການສະ ໜັບ ສະ ໜູນ

8.1 ຂໍ້ມູນການຮັບປະກັນ

The EPOS Sennheiser IMPACT SC 660 USB ML headset comes with a ການຮັບປະກັນລະຫວ່າງປະເທດ 3 ປີ. This warranty covers manufacturing defects and ensures peace of mind regarding the quality and durability of your headset. Please retain your proof of purchase for warranty claims.

8.2 ສະຫນັບສະຫນູນລູກຄ້າ

For technical assistance, warranty claims, or further inquiries, please visit the official EPOS website or contact their customer support directly. Refer to the contact information provided in your Safety Guide or on the EPOS webເວັບໄຊ.